I found myself sick with walking pneumonia and went to the clinic and was taken care of in the most…read moreprofessional Manor the Staff (especially Ali who helped me find a primary Dr.) was on spot with everything. Thank you ! Timothy J Noel

Friendly and efficient staff. The doctor was terrific and knowledgeable. So happy to have them…read moreconveniently located.

This Redi Med is located in a better than average building. It's clean, airy and open so we didn't…read morefeel like we were breathing in the plague from the kid across from us. The nurse that took our information at the desk, as well as the nurse that took my son's weight and temperature were both attentive and patient. What I didn't like about this visit, other than the fact I was taking my sick son, was the poor bedside manner of the physician on staff. This doctor was there both times we have had to use the office. Our time with the nurse exceeded the time with the doctor. Maybe that's how they get people in without an outrageous wait time. I would recommend this facility if your normal doctor's office is closed or you have a minor sports/work injury and you'd like to skip the emergency room.

This place is nothing but a joke!! I mean I know u usually wait to get into place but come on over…read morean hour and it's not even busy, guess it's McLaren walk in next time

My brother was transported to McLaren ER on 6-12-26 at 6:45am after being found at home by his…read morewife, non responsive, drooling and unable to move any of his extremities. He is her caregiver as she is on hospice. She called 911 to get him to the hospital. The only down side of this experience thus far was the ambulance crew who wanted my brother to get up and walk to the ambulance stating he was just hypotensive. Being unable to fulfill the request the put him in a rolling chair to get him out the door. Once to the hospital Mickey was his Nurse and did a fabulous job. I was called back after about an hour and had explanations of different tests that were going on. He had absolutely no movement in his arms or legs. I contacted Dr Majjhoo from McLaren Flint as I was a previous patient of his with a ruptured aneurysm. He stated the tests that need to be done to clear him of any stroke or aneurysm. He spoke to the ER doc and it was done stat. The ER doc also ordered CT of chest, abdomen and pelvis. She stated all were read negative. There was some LLL PNEUMONIA and atelectasis. They were going to do blood cultures to rule of sepsis. Admit to 6E and hospitalist will take over. I am a REGISTERED NURSE so Mickey and I were bouncing ideas off one another as I said pneumonia does not cause non movement in all limbs and horrible neck pain. Spoke to Dr Majjhoo again and we agreed on a neuro consult by Dr Norris. He came to the floor immediately and ordered MRI of his neck and head. Once results were back he said he needs a Stat consult with a Neurosurgeon. We were grateful we were getting somewhere. We stated we wanted Dr Kremer and he walked in the door within minutes. He took a look and did an assessment on my brother and said let's go look at the MRI. He said this is very serious and he needs surgery immediately as he had blood, or clot or pus at C5 and 'C6 that was pushing on his spinal cord that needed to be relieved. My brother agreed to the Emergency surgery after Dr Kremer explained risks, benefits and outcomes. He was immediately wheeled down to the OR and was greeted by the entire team. Procedure took 3 hrs and he was able to evacuate the hematoma and restore his movement. In recovery he was moving all extremities and doing very well. He was transferred back up to the floor where he has received exceptional care from Emily, Marissa, Erica , another aid on nights who is very good! PT, housekeeping were always available. Dr Kremer consulted with Dr Rayes out of Flint who was also willing to accept the patient if Kremer felt he needed an angiogram of his cervical vessels. Dr Kershen was consulted for urinary retention and his issue was addressed today. His food has been quite tasty and dietary is always absolve for the patient. His pain will only get worse the next 2 weeks but we are prepared for this. Life throws curveballs at us and I was impressed with the coordination of all of the team members at Bay and the communication with Flint Doctors to help manage My brothers care. He will need more surgery but he will have to heal from the decompression first. He can't say enough good things about everyone he has come into contact with this far . Please let all of the staff, physicians and surgeon know they are greatly appreciated. There was never any rush to walk away from us, but always detailed explanations and plans moving forward. We appreciate them all.

Today is June 30, 2026. I am sitting in the emergency waiting room, waiting for my brother…read more The receptionist is very rude! An older man came in worried about his wife, after speaking to the receptionist he became very upset and agitated. She explained the rules of not standing by her desk, "its hospital policy" which agitated the man even more. When he was finally able to go back to see his wife, the receptionist tried to explain where she was, but by this time he was much more agitated. She finally just said then you just go back and try to find her!! And she was not nice about it. If you are dealing with anyone in an emergent situation you need to be patient, she definitely was not patient, kind or sympathetic!! I restrained myself from saying something to her! I have been listening very closely to any other person that is approaching her desk, if shes rude again, I will say something to her!!!

Went there for a poison ivy rash, was seen immediately. Called in my prescriptions immediately to…read moremy preferred pharmacy. Staff was courteous and helpful.

Idiots. You go in…read morewith a history of developing bronchitis, and they say that you might have COVID. And that you need to get Paxlovid. So of COURSE they can't give you a test there (or if they do they're gonna charge you up the ass). So you drive down to a local pharmacy and get the other stuff they did prescribe. Like an inhaler and cough medicine. You go home, do the test and you're positive. So you call back the MedExpress and they say OH SURPRISE, SYKE. We can't actually prescribe you the Paxlovid. It's against our policy. Even though we told you you needed to take a test and get meds. So your doctor is closed on Fridays, until Monday, so you call back and they say: NOPE SORRY. BUT you can go to the ER, and pay a SHIT ton of money just to get a prescription. Like what are these useless morons for?? I bet the "policy" is just there so more go pay a fortune at the ER because they're all tied together. Terrible way to take care of people. Making it ten times harder for them to get basic care. If I could give them zero stars and have everyone see it, I would. Like I could understand if it was something complex, or re-ccuring or we were demanding narcotics. But we just want the medication to keep the COVID from getting severe, THAT THEY RECOMMENDED. Like it's not rocket science (thank god because these morons aren't smart enough for that). I hope that every greedy person that helped make that "policy" has the life that they deserve. And by that, I mean a terrible one for causing needless suffering.

Dog chasing its tail. While ir has the M in its new name its like pulling teeth to get their…read moredoctors here to actually interact with the doctors in Ann Arbor at the (Real UofM). Months trying to get info on sleep study and info sent to Ann Arbor can take months. I tried leaving but they came off threatening to me to say the least. No better off today then 2 years ago. Midland hospital aka UofM is not the quality of Ann Arbor!

My elderly father was hesitant about bringing my mother home following day surgery (for her heart)…read more I called from out of town and talked to the nurse on staff to ask that they make sure my parents were comfortable before discharging my mother. The nurse said that she and another co-nurse would make sure my parents were comfortable. More unexpectedly, the doctor who performed the procedure called me just to make sure everyone was on the same page. I appreciated the care everyone took to make sure not only the patient, but the extended family was cared for. Thank you!

The people who answer the phone must be miserable and absolutely hate there job! They have no…read morecompassion or care for anyone in helping get to the rite person or even an appt scheduled -10 I wouldn't bring my dog here

I've been going to physical therapy at Scheurer Health in Pigeon for just over a month for torn…read morerotator cuffs on both my shoulders. The team of physical therapists that have helped me have been outstanding. They both have been very knowledgeable and helpful in me trying to rebuild muscles in both my shoulders to hopefully avoid two surgeries I might require. I feel that both my therapists are doing a great job on my behalf to help me reach my goals. It's refreshing to feel so completely comfortable going into a clean and well staffed physical rehabilitation facility as I've suffered with many high risk health conditions that have left my immune system compromised so it's vital to my health that they are strictly the best and cleanest facility that I can feel comfortable going to for my physical therapy. Thank you to all the Scheurer Health Physical Rehabilitation Department Staff.

I love this Urgent Care! Dr. Chris is amazing and I've been going there for five years. The…read moreprevious bad reviews seem to be based on Dr. Tim who is no longer there. Dr. Chris is always kind and takes his time to answer all your questions. He has many years of experience. Thank you, Dr. Chris!

Quick and great service. Folks at the office were super helpful and they got us through quickly.read more

This is the best urgent care around, but it i) doesn't accept UHC ii) is totally incompetent in its…read morebilling practices. I twice have had a bills never sent to me - or to an address I've never lived at - go into collections while getting my mortgage rate locked in. This shattered my excellent credit score and caused me serious personal harm. This was despite contacting the main billing department for mid Michigan and receiving a response in writing (multiple times) that I owed nothing. These people are negligent and should be sanctioned by the state of Michigan for malpractice.

In at 7:55am and was out and getting my rx from Walgreens by 8:30. Great receptionist, nurse and…read moreDr.! And my condition was just a minor bee sting reaction, not an emergency.

I have never experienced such an unorganized medical facility in my life. I showed up right when…read morethey opened for a simple drug screening - nothing complicated, nothing special. Yet somehow, I ended up sitting in the waiting room for over TWO HOURS for something that took less than five minutes to complete once they finally called me back. There was no communication, no updates, and no sense of urgency from the staff whatsoever. People were walking in long after me and somehow getting called before I was. It felt like they couldn't care less about anyone's time or schedule The lack of time management and professionalism here is absolutely unbelievable. If this is how they handle something as basic as a drug screening, I can only imagine how poorly they manage actual medical appointments. The staff looked disinterested, and no one bothered to apologize or explain the ridiculous delay. Completely unacceptable experience from start to finish I will NEVER come back here again, and I would strongly recommend that anyone considering this place look elsewhere. Save yourself the frustration - your time and patience are worth more than this

I would like to acknowledge the great care I received from Candi W. She made me feel at ease…read moreduring my consultation and she took care of the issue with my toe. Thank you, Candi, for your care.

Seen them after falling off deck. They were friendly and treat us well. Outstanding staff and great…read morepatient care during treatment. They did x-rays and wrapped lacerations. Great care for patients.

I am horrified by what happened at Springfield Urgent Care -- and I will never forget the way we…read morewere treated. We brought my 6-year-old daughter in for care, but instead of compassion, we were met with cruelty. A physician assistant pointed at the door and told us to leave, like we were a burden. No concern for a child in distress, no humanity -- just cold dismissal. My daughter broke down in tears as we walked out and said, "I don't like doctors." Imagine the trauma that comes from seeking help and being treated like you're nothing because of a $26 charge. What's worse? Their director had time to demand the $26 upfront, but refused to provide anything in writing or explain why. We were told we'd have to wait until Monday for answers -- but denying a child care on a Saturday? Shameful doesn't even begin to cover it. Springfield Urgent Care, you are not about health. You are about money, control, and intimidation. There is no integrity in how you operate -- just blatant disregard for patient dignity, especially for children. We were humiliated, heartbroken, and shaken. No family -- especially no child -- should be treated this way.