I LOVE Louisa and wish she had her own practice. We go to Valley Urgent just to see her. The bad…read morepart is, even if you have an appointment you wait forever to be seen. For example, my appointment was at 0830 and it's 0918 and I'm still waiting. I deal with the time issue because she's really a great lady. She is not a dr but she's a nurse practitioner who is more knowledgeable than most doctors in Mid-Michigan.

I love this place. The people are really friendly. As the other reviewer mentioned, I have had to…read morewait for awhile before. But that was because the doctor got stuck at the hospital before coming here. I like how everyone actually seems to care. Not a bad place at all!

I found myself sick with walking pneumonia and went to the clinic and was taken care of in the most…read moreprofessional Manor the Staff (especially Ali who helped me find a primary Dr.) was on spot with everything. Thank you ! Timothy J Noel

Friendly and efficient staff. The doctor was terrific and knowledgeable. So happy to have them…read moreconveniently located.

Thanks to all the staff at Covenant emergency on 12/26/21, busy, but I got checked out and all was…read moregood thank goodness! Appreciate the help and reassurance! Although this is my go to place, I hope I don't have to go there sometime soon!

At this point, after reading every review, after reading the doctors legal history in the news,…read moresomeone has got to ask, investigate, if this is insurance fraud (I spoke too soon, he has been under investigation for Healthcare fraud, bounced checks to his employees, tons of lawsuits against him and his companies). Which honestly doesnt seem like a far cry given his legal history. Because what's the point of any of our visits????? I honestly don't even know where to start. I scheduled an appointment for both my daughter and myself. We arrived on time, were taken back to a room, and then waited there for almost 2 hours before anyone came in or even checked on us. At that point I stayed mostly out of stubbornness because we had already waited so long. The topper, I always book our appointments the beginning of the morning so we are in and out, apparently no reason to here. When we finally met with the doctor, he prescribed two medications for my daughter. Normally, with my primary provider, the prescription information is given to me and the office sends it directly to the pharmacy. I assumed the same process would happen here. However, checking out took another 20 minutes, not because of other patients but because the reception staff were eating lunch and gossiping in the back office while we were standing there waiting to be helped. When we were finally checked out, I was trying to schedule follow-up appointments. The staff didn't know whether my daughter's follow-up should be in 3 months or 6 months, or whether mine should be 6 months or a year. Instead of checking with the doctor to confirm, they seemed unsure and unorganized. At that point, after already being there for nearly two hours, I was exhausted and just told them to schedule the later options so we could leave. While we were standing there, the staff also openly discussed the doctor and other staff members in the back (physician assistant???), saying they didn't know what they were doing. That didn't exactly inspire confidence. About a week later, I called the pharmacy because we hadn't heard anything about the prescriptions. The pharmacy told me they never received any orders. I called the doctor's office and informed them, and they said they would notify the doctor. Another week passed with nothing. I called again and was told the same thing. Now, over a month later, we still have no prescriptions, no follow-up, and no call from the office. Ironically, when my primary provider originally referred me here, I mentioned to my office that this particular officr had some very negative reviews. Unfortunately, now I understand why. This entire experience ended up being a complete waste of time: -Three hours in the office -Half a day off work for me (unpaid) -Half a day of school missed for my daughter. And in the end, absolutely nothing was accomplished.

From the owner: Whether you need a routine sports physical or Covid-19 testing near you, our family doctors at MI…read moreHealth Clinic are trained to provide high-quality medical care to patients of all ages. We offer a comprehensive range of services, including rheumatology, and family medicine, along with treatment for diabetes, anxiety, asthma, high blood pressure, osteoarthritis, family planning, and other health services. We are proud of our status as a premier multispecialty health care provider in the Great Lakes Bay Region, encompassing the City of Saginaw, Kochville Township, Zilwaukee, Carrollton, Saginaw Township, Bridgeport, Hemlock, Thomas Township, Freeland, and your local community! If you have any questions that our team can help answer, please do not hesitate to contact us!

Seen them after falling off deck. They were friendly and treat us well. Outstanding staff and great…read morepatient care during treatment. They did x-rays and wrapped lacerations. Great care for patients.

I am horrified by what happened at Springfield Urgent Care -- and I will never forget the way we…read morewere treated. We brought my 6-year-old daughter in for care, but instead of compassion, we were met with cruelty. A physician assistant pointed at the door and told us to leave, like we were a burden. No concern for a child in distress, no humanity -- just cold dismissal. My daughter broke down in tears as we walked out and said, "I don't like doctors." Imagine the trauma that comes from seeking help and being treated like you're nothing because of a $26 charge. What's worse? Their director had time to demand the $26 upfront, but refused to provide anything in writing or explain why. We were told we'd have to wait until Monday for answers -- but denying a child care on a Saturday? Shameful doesn't even begin to cover it. Springfield Urgent Care, you are not about health. You are about money, control, and intimidation. There is no integrity in how you operate -- just blatant disregard for patient dignity, especially for children. We were humiliated, heartbroken, and shaken. No family -- especially no child -- should be treated this way.

This is the best urgent care around, but it i) doesn't accept UHC ii) is totally incompetent in its…read morebilling practices. I twice have had a bills never sent to me - or to an address I've never lived at - go into collections while getting my mortgage rate locked in. This shattered my excellent credit score and caused me serious personal harm. This was despite contacting the main billing department for mid Michigan and receiving a response in writing (multiple times) that I owed nothing. These people are negligent and should be sanctioned by the state of Michigan for malpractice.

In at 7:55am and was out and getting my rx from Walgreens by 8:30. Great receptionist, nurse and…read moreDr.! And my condition was just a minor bee sting reaction, not an emergency.

My brother was transported to McLaren ER on 6-12-26 at 6:45am after being found at home by his…read morewife, non responsive, drooling and unable to move any of his extremities. He is her caregiver as she is on hospice. She called 911 to get him to the hospital. The only down side of this experience thus far was the ambulance crew who wanted my brother to get up and walk to the ambulance stating he was just hypotensive. Being unable to fulfill the request the put him in a rolling chair to get him out the door. Once to the hospital Mickey was his Nurse and did a fabulous job. I was called back after about an hour and had explanations of different tests that were going on. He had absolutely no movement in his arms or legs. I contacted Dr Majjhoo from McLaren Flint as I was a previous patient of his with a ruptured aneurysm. He stated the tests that need to be done to clear him of any stroke or aneurysm. He spoke to the ER doc and it was done stat. The ER doc also ordered CT of chest, abdomen and pelvis. She stated all were read negative. There was some LLL PNEUMONIA and atelectasis. They were going to do blood cultures to rule of sepsis. Admit to 6E and hospitalist will take over. I am a REGISTERED NURSE so Mickey and I were bouncing ideas off one another as I said pneumonia does not cause non movement in all limbs and horrible neck pain. Spoke to Dr Majjhoo again and we agreed on a neuro consult by Dr Norris. He came to the floor immediately and ordered MRI of his neck and head. Once results were back he said he needs a Stat consult with a Neurosurgeon. We were grateful we were getting somewhere. We stated we wanted Dr Kremer and he walked in the door within minutes. He took a look and did an assessment on my brother and said let's go look at the MRI. He said this is very serious and he needs surgery immediately as he had blood, or clot or pus at C5 and 'C6 that was pushing on his spinal cord that needed to be relieved. My brother agreed to the Emergency surgery after Dr Kremer explained risks, benefits and outcomes. He was immediately wheeled down to the OR and was greeted by the entire team. Procedure took 3 hrs and he was able to evacuate the hematoma and restore his movement. In recovery he was moving all extremities and doing very well. He was transferred back up to the floor where he has received exceptional care from Emily, Marissa, Erica , another aid on nights who is very good! PT, housekeeping were always available. Dr Kremer consulted with Dr Rayes out of Flint who was also willing to accept the patient if Kremer felt he needed an angiogram of his cervical vessels. Dr Kershen was consulted for urinary retention and his issue was addressed today. His food has been quite tasty and dietary is always absolve for the patient. His pain will only get worse the next 2 weeks but we are prepared for this. Life throws curveballs at us and I was impressed with the coordination of all of the team members at Bay and the communication with Flint Doctors to help manage My brothers care. He will need more surgery but he will have to heal from the decompression first. He can't say enough good things about everyone he has come into contact with this far . Please let all of the staff, physicians and surgeon know they are greatly appreciated. There was never any rush to walk away from us, but always detailed explanations and plans moving forward. We appreciate them all.

Today is June 30, 2026. I am sitting in the emergency waiting room, waiting for my brother…read more The receptionist is very rude! An older man came in worried about his wife, after speaking to the receptionist he became very upset and agitated. She explained the rules of not standing by her desk, "its hospital policy" which agitated the man even more. When he was finally able to go back to see his wife, the receptionist tried to explain where she was, but by this time he was much more agitated. She finally just said then you just go back and try to find her!! And she was not nice about it. If you are dealing with anyone in an emergent situation you need to be patient, she definitely was not patient, kind or sympathetic!! I restrained myself from saying something to her! I have been listening very closely to any other person that is approaching her desk, if shes rude again, I will say something to her!!!

This Redi Med is located in a better than average building. It's clean, airy and open so we didn't…read morefeel like we were breathing in the plague from the kid across from us. The nurse that took our information at the desk, as well as the nurse that took my son's weight and temperature were both attentive and patient. What I didn't like about this visit, other than the fact I was taking my sick son, was the poor bedside manner of the physician on staff. This doctor was there both times we have had to use the office. Our time with the nurse exceeded the time with the doctor. Maybe that's how they get people in without an outrageous wait time. I would recommend this facility if your normal doctor's office is closed or you have a minor sports/work injury and you'd like to skip the emergency room.

This place is nothing but a joke!! I mean I know u usually wait to get into place but come on over…read morean hour and it's not even busy, guess it's McLaren walk in next time