I stayed a weekend here visiting friends with small children, this seemed like an excellent place…read moreto rent a home. First, the apartment was spacious and laid out in a user-friendly way. It seemed like an easy place to temporarily live. It also had ample parking outside and a gate to detour non-residents and uninvited guests from sauntering up to you home. The place isn't fenced in so I am unsure of the complete utility of the gate. I couldn't hear the neighbors during my visit which was a problem in any apartment I've lived in or visited. Second, the outside areas were tidy and included paths for biking and walking (important toddler activities) and a pool for residents. The children were able to play safely outside and I wasn't too troubled by the idea of them crossing the street because I was with them but the other residents and guests weren't qualifying for the Indy 500 in the parking lot. If I were looking for a home in or around Columbus, I would give them a good strong look.

The maintenance lady was nice and she did what she could. But the issue did not get done, it didn't…read moreget solved. The air conditioner still doesn't work. So we're stuck in the heat without any air conditioning.

i really enjoyed living here. i felt like maintenance was helpful and so were the office staff. i…read morealso had some great neighbors too!

I would strongly recommend staying far away from this complex. Some of the positive reviews are…read morebecause the online system automatically takes you to Google when you're reviewing a maint. request. I lived here 2 years. Worst experience I've ever had with an apt. What you see online is not what you get. See pics for baseboards, tears in flooring, and broken blinds being taped together with packing tape. Utilities are the most exorbitant I've ever experienced, $450-$650/mo. Steve (mgr) and one of the maintenance men were consistently unprofessional, unhelpful and creepy. They act like you're bothering them if you need assistance. When I signed the lease, Steve told me "I'll be keeping my eye on you." Someone tried to steal my catalytic converter from the parking lot. Twice, maintenance entered my apartment without notice or permission. The 2nd time maintenance entered without notice, he had the audacity to raise his voice at me. I filed a police report because he had a history of harassing me. He also harassed my guest. Steve never told me about or gave me keys to the package mailbox, even after I inquired about a missing package. I only learned about it because the mailman left me a note about my package that had been delivered over a year prior. Waste of money. Maintenance man often yells in the parking lot so loudly you can understand what he's saying from a distance through closed windows. He has no respect for the fact that he's working in and around people's homes. They hang a sign on your door that says 24 HR NOTICE in the afternoon to enter next morning. They have never once given a proper 24 hr notice. Gave less than 24 hrs notice to move our cars to resurface the parking lot, threatening to tow anyone who was still there by 8am Bad neighborhood, too. A man followed me home, parked next to me, and yelled at me from his car calling me ugly-a*s b*tch When we moved in, parts of the linoleum and wooden trim were taped down using clear packing tape. The caulking was poorly done, and when some of it peeled away, I saw they had caulked over black mold, a health hazard The carpet had a foul odor and was noticeably sticky. I had to buy a carpet cleaner and shampoo it several times. The walls and doors were grimy and stained. The trim around the bathroom was falling off, and one of the window blinds didn't work. It took them a month to replace my broken dishwasher. It looks like they purchased the cheapest one. The buttons don't always work and you have to physically lift and move the rack to load/unload. It was not fitted correctly, either. Snow removal is a nightmare. After a storm, they removed snow from the parking lot and put it on the sidewalks. A week later, they took the snow from the sidewalks and put it back in the parking lot. Yes, actually. It made it difficult to enter and exit a parking spot, which is dangerous in such a small, tight lot. You'll see the manager's parking spot shoveled clear with a path to his office, while the handicap spot directly next to it is piled in snow and ice. POOP EVERYWHERE. Both from resident's dogs and from the dozens of ducks and geese who flock to the pond and roam around on the sidewalks. Some people let their dogs roam around without a leash. I saw three different neighbors harm their dogs. One left it chained outside for several hours on a 90degree summer day. Another lifted the dog by its leash and collar, "hanging" it in mid-air to punish it for jumping. Another I saw punch her dog with a closed fist. I had to spend time contacting the authorities. Parking is not good. Maintenance parks their vehicles in the limited tenant parking instead of parking 30 ft away and walking. Landscaping park their trucks behind tenant vehicles so we're blocked in or out for hours. Maintenance has a sign in his van of a machine gun and US flag that says "If you can read this in English thank a veteran." It's inappropriate to have political signage at an apartment complex and it's hostile to people who speak English as a 2nd language. WORST EXPERIENCE. Overpriced, continually raise rent, traffic is loud, no amenities. My new place is the same price but has been recently renovated, in a nice neighborhood, has gym and pool, 1 more bathroom, with professional, respectful management and hardworking maintenance. YOU CAN DO MUCH BETTER THAN SANCTUARY VILLAGE.

Maintenance has been excellent. We have had to request emergency service and the service has been…read morequick and they did an excellent job taking care of the problem

It was great while I lived there, repairs where done timely, it was perfect for me and my boys.read more

Closed out my maintenance request without a phone call or response. I will probably be one and done…read moreonce my lease is up.

I submitted my w/o and Tony was right over. Situation was…read moreresolved . Thank you Tony Tony dedication to all the residents is greatly appreciated

Seal replacement on freezer was very fast.Working great!!! Any issues (very few) have been…read moreaddressed quickly. Thank you

If you don't want to lose $200 like I did, don't fill out the form here, they just take your money…read moreanyway and raise the price so much that you won't want to go there, if you earn a lot of $$$, the more your rent goes up when they see your taxes

Not the best not the worst. Just recently things have started to fall in line in some ways and fall…read moreapart in others. Compactor is constantly broken, the bulk area is usually in disrepair with constantly broken fence slats. Office to resident request come with a attitude no one asked for.. so I guess pick you battle right? Olentangy school district is the main draw here.

Check the BBB for Oakwood Management before moving to any of their properties. My experience at…read moreCheswick Village was extremely disappointing, and I would not recommend living here unless major changes are made to management and the way the property is run. We moved out a while ago, and I had been trying to avoid leaving a negative review. I believe I initially sent a positive one to the email, but now that we are officially out and have received our deposit back, and due to ongoing issues that are still affecting us, I feel it is finally time to share our experience. The maintenance technicians themselves were kind, but the overall maintenance process was slow, inconsistent, and poorly handled. It took weeks to receive help for water that smelled strongly of sulfur. The complex manager repeatedly told us that "it's just the city water" and "we can't fix it," even though the odor was so strong I couldn't safely shower, wash dishes, or do laundry without triggering asthma attacks. It wasn't until I contacted the corporate office and explained that the issue was impacting my breathing and that I would need to be released from my lease that someone was finally sent out. The problem was then fixed immediately. The entire issue was caused by an incorrectly installed water heater, which is something that should have been caught from the start. Other issues we experienced included: A flooded basement room due to what we assume was the open-topped pipes filled with water in the floor. A back door handle that wasn't secured with the correct screws repeatedly fell off. A basement window that wouldn't lock or stay closed. Management was by far the biggest issue. The woman in the office consistently had a rude, dismissive attitude and showed little interest in helping or caring about the residents. Communication was almost nonexistent unless she needed something, and we often waited weeks or sent multiple follow-ups just to get a basic response. Any time we had to reach out, we were met with the same unprofessional, unpleasant attitude. It made even simple interactions unnecessarily stressful. This was absolutely the worst experience we have ever had with complex management. The area itself isn't great. Every single night, you can hear cars racing up and down the highway, and it's constant. Obviously, that has nothing to do with the management or the complex building itself; however, if you want a calm and quiet environment, this is absolutely not it. What's even more concerning is that it's clear they do not screen tenants well (if at all), or if they do, they do not care if they bring in other people who are not listed on the lease to stay there. A very traumatic incident occurred because people who were not on the lease were being allowed to live in a nearby unit without any consequences, despite repeated concerns being raised. Instead of enforcing their own occupancy rules, we were the ones who had to deal with the fallout, and we are still dealing with the trauma from that situation. We were told that they were already wanting to terminate their lease due to other issues that they had, but they had not followed through with this, so these issues were not something new. The actual layout and interior of the unit were nice, and we genuinely enjoyed the space itself. Under better management, this could have been a much more positive experience, and everything else would have been much more tolerable. Even though the units are nice, the management, lack of oversight, and the way issues are handled make this place not worth the stress. I would strongly avoid living here.

We've lived her for over 2 years and we love the community. Its quiet and no one bothers usread more

I have lived here now for over 3 years and have had zero issues. Lauren in the office is always…read moreamazing and understanding whenever I need to come to her about something. Maintenance is always friendly, and extremely responsive. I am typically able to just send an email to the management and my issues will be taken care of by the time I am home from work. I feel extremely safe here and for the neighborhood it is quite a value.

Great friendly staff. Attentive maintenance man on duty. Reasonable rent rates in a good…read moreneighborhood. I love the little ponds and the cleanliness of the community. It's pretty quiet here.