I lived here for five years and really enjoyed the experience. The amenities were plentiful and…read morewell cared for, and the office staff was always nice and professional. My maintenance requests were completed in a timely fashion, which was a welcome change after my past renting experience. The location is quiet and yet very close to many restaurants and businesses. It's pricey to be sure, but I think it has better value for what you get than many other places. My only criticism is that they consistently raised my rent every year that I renewed the lease so that by the time I left I was paying several hundred more a month than what I originally signed up for. However, I'm still giving five stars because I know that is standard practice for all rental companies as the cost of living increases. It's bull, but they all do it, and at least here I believe you get good value for what you pay.

Please, Please, Please change the time your dumpsters are serviced! 4:30am is NOT an acceptable…read moretime to empty dumpsters for any multi-family housing development! In property law, the covenant of quiet enjoyment is an implied term in every lease that the tenant shall have quiet and peaceful possession of the leased premises against the lessor. The covenant ensures that the landlord is bound to refrain from action which interrupts the tenant's beneficial enjoyment. TGM is clearly not adhering to this...

Let me start off by saying that you get what you pay for…read more This management company offers a lot of specials at lease signing time. For example, I came in and signed a 10 month lease and got $1k "anytime dollars" which I used to divide over the lease and take 100/mo off my rent. I have looked high and low around Polaris and the apartment complexes just keep popping up everywhere... With rent higher than most people's mortgage. I'm sorry but I think paying $730-ish a month is pretty good for a 2 bedroom apartment that includes: -No pet fee/pet rent -Free washer/dryer -Free water -Free gym membership YES, I could hear my neighbors constantly... YES, the electric bill was high (in fact in the winter of 2013-2014 I had frost growing INSIDE my apartment). I didn't mention it to the office, I just bought insulated curtains and kept them shut most of the time. So - you choose what's important. This is a prime area, and these are old units.

My husband and I have been living here for almost 2 months and can easily say this is the most…read moreefficient, well maintained, and safest apartment I've ever lived in (that means a lot coming from me as I've bounced from apartment to apartment my whole life) My husband and I have had nothing but great experiences here. The front desk staff is always a delight to be around and genuinely care about what you say and what needs done. The maintenance team is incredibly fast, efficient, and kind. It's down the street from the police station so I always feel safe. The staff walks the complex every morning to pick up trash and it shows as it's always in pristine condition. We had a small emergency when we first moved in and the front desk and maintenance were calm and patient. Thank you guys for your hard work!

DO NOT MOVE HERE. If you value peace, rest, or respectful…read moretreatment from management, save yourself the headache -- this place is a disaster. I moved in on May 3rd, 2025. From day one, I've been dealing with non-stop noise from upstairs: banging, yelling, stomping, kids screaming, dogs barking -- it never ends. I made complaint after complaint to management, and for weeks they fed me the same lie: "We're taking care of it." Eventually, those tenants were evicted, but just when I thought I'd finally get relief, it got worse. The new tenants? Two kids, two dogs, two loud adults -- same circus, different clowns. The noise has been unbearable and ongoing, and despite raising the issue multiple times, management once again dropped the ball. Now here's the kicker: after all the inconvenience they caused, I was finally told I could move out of the unit -- but only if I pay another $700. Why? Because they claim they'll need to repaint, clean, shampoo the carpets, and touch up the unit. As if I'm the one who created the chaos. I'm being penalized for trying to escape a situation they created and failed to manage. Make it make sense. This place is a complete joke. Mismanaged, disrespectful, and careless. The only thing consistent is their failure to act -- unless it involves charging you more money. If you enjoy being ignored, stressed out, and financially exploited, this is the place for you. Otherwise, keep looking.

I would be careful with applications to this complex. They make it seem great, easy application no…read moredeposit, free month rent to encourage applications but they denied my application claiming that my credit score was too low. When sent the report I see that there are incorrect items and I stated my concern. They told me to wait a year before re-applying, gave me the credit agency and basically just said contact them, with no concern to the issue whatsoever. I encourage those to check credit as well before applying because combined I applied with my girlfriend and our income together is over 7,000$ which is well over 3x the rent and should be easy approval had they allowed us to re-apply once the credit issue was addressed. Not only does this seem like a shady way to collect application Fees but no one reached out to follow up with me, I had to call a few times a day and send an email just for a result.

I didn't want to review this place because it's a hidden gem and I didn't want others to know about…read moreit, but this is the BEST apartment complex I have ever lived in. The property manager is professional and has a high sense of urgency. My apartment was very clean when I moved in and they fixed work orders within a day. The clubhouse has a pool table, coffee, and a little workout area. The workout area is very small, but the clubhouse is a nice feature. If I ever move back to Columbus, hands down I will move back to The Benchmark Apartments.

Overall the benchmark is the best value apartment of the many different in this area…read more + Security Guard drives parking lot at night, the sense of nature and community, Gym membership, low utilities & great value, flexible lease terms, nice cabinetry and space utilization, high ceilings, pool, Starbucks machine, right by cool bars and shops, Really couldn't hear cars or the nearby train, maintenance guy is so nice! They do fix issues quickly and are helpful at the office too. - Parking is LIMITED, the common walk ways need pressure washed or cleaned better, and thin ceilings caused us to hear upstairs neighbors EVERY night, our side wall we only heard our neighbors dog barking sometimes. THE KITCHEN SINK SUCKS SO BAD (this may just be our sink but maintenance said it was how it's designed the hose just dangles) Absolutely recommend its a great place, only wish they had bigger floor plans so I could stay longer!!

I moved into College Park on January 16 of this year. The apartment was clean and very beautiful…read morevery tall ceilings and plenty of windows. It has a nice back porch facing the pond with fountain. The rent is a little high as I pay 1430 a month but I also have two cats and they do not require security deposit in one lump sum. They take it out through the course of your lease. They've stopped taking people who need rental assistance. I've had no problem with maintenance with the exception of one time and it took them a week to come and fix the problem. They always come and work quickly. I've only ever dealt with Sonia and Laura in the office, but they are both very nice and accommodating. I'm in a wheelchair and the apartment is handicap accessible. You're welcome to to dogs or cat and the dog with extra every month for both animals very reasonable too. It has an ADT security system that works great! We have a nightly trash pick up from right at your door so you don't have to go to the dumpster It is near so many locations like German Village Gahanna, Reynoldsburg, Canal, Winchester, all or just minutes away, including Bexley. We use DoorDash and have hundreds of selections of food that we could order. Before I sold it, I lived in my home for 23 years in the middle of nowhere. I had no rental history. Neither did my husband, but they sent it out to management and management approved us to make three times rent every month to live here. I've read a lot of bad reviews about this place and all the problems that the people were complaining about have been fixed. Maintenance takes care of the trash that comes outside of the dumpster so you might find some during the week but they pick it up and it's cleared by Monday , there's trash piled up at peoples doors because you have a nightly trash pick up and it can on your front porch. These are non-smoking apartments. I haven't had to use my inhaler since we sold my house. I've seen no bugs and overall it's a nice place to live. It has a few downfalls which management is taking care of. I feel safe here. They do have a security officer that walks the property every night. We got spectrum for free when we signed our lease. I'm looking forward to finding out the spring in summer how loud it may get. But if you just talk to management about a problem they do their best to take care of it. I've been closed the pictures I took when we first moved in. Please excuse the boxes or any mess we had not yet unpacked. And like I said I'm handicapped so I couldn't get up to be out of the way of the living room picture but as you could see, there's plenty of room for my bedside toilet Lift chair two tables another recliner several other tables along table and hold decorations. I've got a table behind my chair now with a large sculpture on it.

Really annoying that they didn't bother to insulate anything. Electricity bills are expensive and…read moreyou can hear someone cough if their unit is connected to yours

Living in this apartment complex has been a delightful experience for me since the past few months…read more The rates are quite fair considering the high quality of the units and the exceptional amenities provided. I have only had positive encounters with the staff, particularly with Kunlé from the leasing department. He has consistently exceeded my expectations by providing generous assistance, even during the last minutes before closing time. In summary, residing here has been truly enjoyable, and I would enthusiastically suggest it to others.

Living at Raccoon Creek Apartments has been an absolutely phenomenal experience! From the moment I…read moremoved in, I've had no issues whatsoever, which is truly a testament to how well this complex is managed. The maintenance team is outstanding - they've always been incredibly prompt and efficient whenever I've needed anything, never failing to resolve any minor concern quickly and effectively. My apartment itself has been perfect, giving me zero problems. If you're looking for a hassle-free, top-notch living situation, I highly recommend Raccoon Creek as your next stop!

Worst landlord they kept my admin fee app fee said non refundable for not doing no administration…read morework wanted me to call my job and landlord they did nothing no work no legwork don't move here went there no one answered phones or doors and neighbor outside said they nasty out there they stole my application fee and admin fee nasty unprofessional dirty little property that I later seen was roach infested and bedbugs Stacy is awful if u want lazy rental office go here , hired meditation for admin fee

I wish I could give 0 stars. This place will not fix anything no matter how many times you ask. If…read moreyou need to speak with anyone from the rental office good luck. The only person who works there is the most unhelpful, condescending and downright rude person I have ever had the displeasure of dealing with and I've dealt with some characters. She has hung up on me multiple times without reason for calling her out on being rude and condescending. 7 months of the time we have lived here it has been without air conditioning. They throw loud parties at their office and take up all the residents parking. Our keys were given to us to a townhome with freshly done wet caulk, the ceiling is caving in, water leaking in the garage, the floors dip when you walk in several areas. This is the worst rental experience I have ever had, and I've been renting my whole life.

I'm actually shocked that this apartment complex has more than 2-stars. My mother just moved here…read moreand she's had issues since day 1. The "new" microwave no longer works, water leaked from the washer machine and caused substantial water damage to the carpet and first floor ceiling, and light bulbs are falling off (yes light bulbs) we were told maintenance would be there to paint the ceiling and fix the microwave over a week ago and here we are a week later and still waiting for something to be done. Of course when you drive by and complete a tour of a "staged" unit, everything appears to work perfectly fine and the landscaping in beautiful, but please BEWARE. My mother didn't even get the unit she paid for and the walkway and concrete outside look terrible even though it's just been redone. I hate to say it but I'm so glad her lease is only for 1-year. Both she and I can't wait for her to move out of this hell hole. I gave 2-stars for the garage.... that's it!