I had such a great experience at Yanni Family Orthodontics! From the moment I walked in, the staff…read morewas incredibly welcoming, professional, and made me feel completely at ease. The office itself is clean, modern, and very well organized. Dr. Yanni took the time to thoroughly explain my treatment options and answered all of my questions without ever making me feel rushed. Throughout the entire process, I felt confident that I was in great hands. The team is attentive, friendly, and truly cares about their patients' comfort and results. The assistants, Kym and Isabelle are fantastic as well! I'm so happy with how my smile turned out--it exceeded my expectations! I would highly recommend this office to anyone considering braces or Invisalign

Dr. Yanni did an amazing job with my daughter's braces! My daughter had a complicated situation…read morewith one of her teeth, and Dr. Yanni instilled confidence that she had a plan to handle it, and she really came through. Her smile is perfect, and the pride Dr. Yanni takes in her work is apparent. She and her staff always took the time to explain and answer questions, were friendly, and made the experience good for my daughter. Highly recommend!

We have always been treated very well by the hygienists here; however, given the Doctor's recent…read morearrest, we will be looking for another dentist. Do your research.

Terrible Dentist did a rediculousamount of dental work on my…read morefive year old and won't let you go in the room wIth your child. They charge you for un necessary procedure and should be investigateed for fraud and abuse

My daughter got her braces off today. She had them on a little under 2 years. Dr. Caban did not…read morerush the process even though she wanted them off sooner. It is easy to get appointments with 3 offices and when something happens to your braces they always have you come right in (it's never a problem). The staff is wonderful. Dr. Caban is wonderful he explains everything and is great with the kids. My older daughter went to a different orthodontist - wasn't at all the same experience we had at Caban orthodontic. If you need braces or your child does I can not recommend this practice more.

Unprofessional environment. Scheduled appointments are not…read moretaken in a timely manner. I waited 40 minutes for my scheduled appointment and was never seen since i didn't have time to continue waiting.

The customer service experience was terrible. The lady's at the front desk was unnecessarily mean…read moreand rude. While I understand people have personal issues, professionalism is expected at the workplace. Additionally, I haven't noticed any improvement in my teeth, so I hope for better service in the future...

You know you are in good hands as soon as you walk through the door of Pioneer Valley Dental Arts…read more The atmosphere is warm and welcoming. The staff is human and approachable. The clinical care is the outstanding! Dr. Ziemba is technically skilled, of course, but is also kind and compassionate. I have OLD, warn teeth, but his "dental arts" approach to repairirng them keeps them looking great! I highly recommend this dental practice!

If you want great care for your teeth, this is the place. Great staff and dentists, super friendly…read moreand professional. Made a mistake and went to one of those franchise dentists, bad move on my part, what a rip-off and bad service. If you are in need of a new dentist or want an upgrade, check this place out, you will be very happy.

not very friendly, zero info about the progress of your treatment. Dentist was very nice when…read moreconvincing about starting the treatment but after that it looks like she does not care at all. regret starting treatment there

My son went here, started off in 5th grade and finished as a sophomore. He was supposed to be done…read morein 8th grade, but they over corrected. He also said he didn't feel very welcomed whenever he went there. So go here if you want to get the job done, just not fast and not very friendly.

This place is a tragedy, you will wait a long time, almost 2.5 hours for filing procedure. They…read morerefused cleaning oy special needs son, They added too my daughter filling that gave her pain and discomfort refused to fix it. made us wait 2 weeks, They require x-ray every visit multiple times a week, the dentist was rude and condescending , very unprofessional staff will not give me a copy of the contract you signed, or after care recommendations upon leaving. Staff comes in and out the room to ask questions about other patients when my daughter was getting the filing done, unnecessary revisits due to incompetent work missed several days of work so they can overcharge insurance company. The dentist will not notify you if they will do invasive dental work. Broken furniture, very hot, no ventilation. Stay away!!!

I have been avoiding coming to the dentist for 20 years . The military forced me and glade it…read morehappened Because I Highly recommend this dentistry. Everyone is nice from the front desk to the doctor. Sorry I only remember Nadia " hygienist" who is the best person. She really does her job with passion and I feel she really cleaned my teeth. I am way more confident with my smile now. Thank you Nadia ! The Asian doctor was super nice and friendly as well along with all the helpers. If I wasn't going out of state I will continue to come to this dentistry.

I recently had a scheduled dental cleaning and let the dental hygienist know of some tooth…read moresensitivity that I was having. The hygienist was very polite and professional and informed me that the dentist wasn't available that day. The office was able to schedule within a week which I was not expecting to be seen/scheduled so soon! I'm very satisfied!

I made an appointment 8 months in advance, which was 8 months after my cleaning. I was called a…read moreweek before this appointment and told they need to reschedule. They said they're rescheduling into next year, but fit me in in November. So, basically they're only offering cleaning 1x a year! Beware!!