The staff were wonderful The ladies who greet you and sign you in were helpful and kind. The tech…read morewho did MRI went to extra trouble to make sure I was comfortable. And the Dr and myself had the results in less than 24 hrs. This is for the one on High St in Columbus Ohio

Learned my lesson! I do not just go anywhere anymore for a CT Scan, MRI or X-RAYS, I shop around…read more The hospital quoted me around $1400 for an MRI after calling my insurance they stated that Advantage Diagnostics is only around $400 - $450. Ok so I'd rather that my deductible is applied to the lesser amount. I've also had X-Rays done that have been a fraction of the cost I would have paid in a hospital. They have an open MRI for those that need this type of machine due to phobias. I think that this MRI might have been the most thorough that I ever had. The test I had was 45 minutes without contrast. The last 15 minutes I was injected the contrast and I did not feel it. I think the technicians name is MaryAnn, she had angel hands. Tip: If you have any past MRI's done take them in so that they have something to compare it to. Remove all jewelry, stay still so that the images are clear, make sure you use the restroom beforehand. Make sure you let them know how thankful you are that they are their to help you.

Unfortunately DMXI will be Closing it's Doors October 27, 2022. It is a sad situation in this area…read morethat places of excellence in this community never last long. DMXI was an affordable place to go for XRays/CT/MRI.

Went here to get a CT scan it was a lot cheaper than going to the hospital for…read moreThe test. Only waited a very short time and the scan was fast,The staff was very nice and helpful I would recommend for anyone to come here for tests. Very glad we have a place like this

My husband has had numerous appointments at this site. We are extremely pleased with the…read moreexperience and will continue to use this facility. Always go above and beyond to make him comfortable with his chronic back pain when he has his scan. Very nice remodel on office.

I've had my fair share of MRIs... Enough that I should have some extra powers by now. Staff was…read moreAMAZING! My tech, Jimmy, was FANTASTIC!!! He made the whole process smooth and it felt like it took no time at all to be complete. May be my new MRI place to go!

I went here for an MRI at the requested of a chiropractor after a car accident. Very easy to find…read more When I got there, I was informed ed that it would an hour before she got to me because they were running behind. There was only one other person there and they were being scanned. That was my reason for not giving them 5 stars. The place is very clean and the ladies are nice. I like the open MRI because I don't like. Eing closed up in tha round machine. Since I was having the MRI on my neck, I had to be all the way in the machine. Some nice music was playing and I kept dosing off. Once started, i was only in there for about 20 minutes and then it was over. I waited maybe 5 minutes and she handed me the disc of my scans. Very good experience outside of the long wait.

This is my 2nd visit to Open Sided MRI of CLE. The first go round was a bust, but that wasn't…read moretheir fault. My Dr. office screwed up. This time was fabu! In & out, bada bing, bada boom. The MRI tech was super nice, she checked in on me frequently, made sure I was warm enough & put on WCLV so I could chillax to some wonderful music. I'd recommend this location to anyone who has to have an MRI. This machine was much more comfortable & WAY more quiet than those of old.

The tech acted offended when I asked her to please wear gloves if she needed to touch my unhealed…read moreear piercings, or any of my other piercings. [This, after I told her that my jewelry was made of glass, and wouldn't be a problem during my MRI, so she reached out, without telling me first, and grabbed my ear. Apparently she has a gift for being able to detect metal (or lies) with her bare, un-gloved hands. I told her I felt violated.] Her response was that her hands were "clean." My ear piercings are large-ish gauge, and were only done about 6 weeks ago. They still kind of... seep a little. And she grabbed them with her bare hands. Gross. She had no way of knowing they were not yet healed. Still, gross.

From the time I stepped into the door the entire staff was kind and very helpful. They let me know…read morewhat was going to take place, what to expect and told me how long it would take. The person giving the MRI was professional and made the experience go by seamlessly. .....and they were considerably cheaper than many other labs in the area.

I just got off the phone, trying to schedule a follow-up appointment and the person I spoke to was…read moreone of the rudest individuals that I have ever had the displeasure of interacting with. I was explaining the nature of my doctor's order and instead of actually listening to me, she was lecturing me in the most condescending tone she could muster. When I could finally get a word in edgewise, she responded with, "then why can't you just do what you did before?" Ridiculous. There are many other offices in the area, go elsewhere. My first appointment went smoothly and the technician was kind and compassionate. They need a new person working the phones who can reflect the level of service offered here. Unfortunately, I refuse to be disrespected like that and will not be returning.

I took my wife to the Beachwood, OH Advantage Diagnostics facility for an ABD/PELV CT scan W/O…read moreContrast, for hematuria and specifically to rule out kidney stones. Being certified in CT and having worked in radiology for over 15 years, I knew what she should expect during her visit. Therefore, I advised my wife ahead of time to be certain to reiterate to the CT tech prior to the scan that she was there for a "kidney stone protocol", which she did. A kidney stone protocol calls for especially thin spiral CT slices in the range of 1.0-2.0mm, which is according to industry standards. The thinner slices permit the detection of smaller stones/calculi that might otherwise go undetected with the standard 5mm slices. Unfortunately, the CT Tech was very impersonal, didn't explain anything to my wife beforehand and simply went through the motions to get the job done. There were no patients in the waiting room at the time - no rush - zero pressure - no excuses. Once home, I reviewed the images on the provided disc and discovered that the scan was performed utilizing 5mm thick slices. I contacted the office and spoke with the CT Tech who insisted that the axial images were indeed performed at 2.0mm. Thinking perhaps I misread a series on the disc, I re-reviewed all of the images and confirmed that the axial images were indeed performed at 5.0mm thickness and not with 2.0mm slices as I was being told. I then called the CT Tech again, who, stating that she was currently looking over the images, assured me that the images were performed at 3.0mm thickness. I said, no, I'm looking at the images as well and they were performed at 5.0mm. She then conceded that yes, the images were at 5.0mm. ??? When I asked why she told me previously that the axial slices were performed at 2.0mm, she said, no, we do them at 5.0mm. So, I was first told the scan was performed using 2.0mm slices, then 3.0mm, then finally the truth at 5.0mm. To make matters worse, prior to our appointment I asked what the price would be for this particular CT scan with direct payment not using insurance. The cost was very reasonable. However, to reduce the out-of-pocket cost even further, we asked that they submit the claim through our insurance provider instead. Weeks later, we receive a bill in the mail from Advantage Diagnostics that reflected only minimal savings on our behalf. Interestingly, however, they billed and received over five (5) times the initial direct pay quote from our insurance provider. In the end, we thought that we had discovered a reasonably priced imaging facility that we could rely on for our diagnostic imaging needs as an alternative to the larger institutions. On one hand, the schedulers were terrific and very helpful in orchestrating things with the doctor and the insurance company in the process of establishing the appointment. The CT Tech, on the other hand, showed incompetence, questionable integrity and a gross lack of concern for the patient and the patient's diagnosis. Add to that the gross overcharge to our insurance provider and it goes without saying that there is no "Advantage" to the services provided by this company. Needless to say, we will not be back.

First and last time I go to that place. The person that was to do my blood work was really rude to…read moreme when asking me my Name date of birthday to start the test. She has an attitude since my check in. I left without my test and never going to comeback to that place.

This is a busy place! Its very colorful and modern rather than stuffy and Doctory…read more Be prepared for a slight wait. Results came in less than a day.

Very poor. Staff did an MRI on my mother that wasn't even readable !!!!…read more They should have know that the quality was poor as they were doing the procedure.

I felt very uncomfortable. the desk ladies were fine after that straight down hill. They weren't…read morefriendly at all. Very impersonal, no friendly conversation and just uncomfortable. Southwoods has always given me great service and I have never felt this way. I will not ever use them again for my mammogram I feel they can do better. Work on making a more positive experienc, it's not a fun process don't make it worse