The owner was EXTREMELY NASTY, HATEFUL and RUDE to me!!! All because I have a handicapped and have…read morea service dog!!! She called my legally registered, very well behaved service dog, that had just been fully groomed "that thing"!!! I would never recommend her to anyone!!! I informed her that if I wanted to, I could call the sheriffs dept and she would receive a $50,000.00 fine. She then says that she would not because she would tell them that she told me she didn't have any more appointments today! What rude behavior!!! FYI, I can do better nails than any of the photos seen here!

Awesome technique wonderful results !!! Waiting a year to get into this nail salon was definitely…read moreworth the wait

Cindy was the best ... did my nails with powder fill and a pedicure ... the pedicure was amazing…read more.. her husband did my pedicure and it was so gooood ... I left relaxed and definitely got my moneys worth ... great friendly salon that did an excellent job

Perfect, so friendly, fast and understanding!…read more It wasn't the exact color but I will be back, that was y fault for not insisting on a change! But I won't use anyone else, even though it's not close!

Victor did an amazing job but the lady who I guess is now running the places absolutely messed it…read moreup completely. She tried to do the design I requested twice and couldn't so I finally said just paint it the whole color. While Victor was fixing what she messed up another lady walked in and requested Victor he explained that he needed to go eat lunch and the customer was totally fine with it said she'd come back but the manager absolutely refused to let that happen she directed the lady to a seat and was talking to another worker about doing the her nails even though she wanted Victor. After finishing my nail he ended up going to do the other customers pedicure , but the way the manager treated Victor was so very wrong, When you find a good Technician you will wait for them especially if for something like their nutrition. The new manager definitely bring the place down. Hopefully she won't be in there next time I go see Victor, would hate to have to find a new technician because of her attitude.

The staff at Elegant Nails & Spa is very friendly and I appreciate this but…read moreI will not go back to this salon based on my experience. Pros: * Friendly staff * Fast service Cons: * Extremely Unsanitary * Poor quality service/results * Pricing issues 1. Getting your nails done at a salon is always a risk. There are different levels of sanitation for each salon. Some are outstanding, some are decent and some are completely careless with sanitation standards. This salon was unsanitary at the lowest level. The nail technician kept switching between 3 customers without any concern of contamination. Think about this, after 2-4 weeks of wearing fake nails, there is a lot of nasty stuff between layers. Even I'm disgusted with my own nails after two weeks. 2. After filing the nails with a dirty nail file, the technician used a dirty nail brush to brush off the nail dust and just applied gel nail polish without allowing me to rinse my dusty nails off. This caused bumpy nails. She didn't even wipe down the counter so I had to have my nails drying under the black light on a grimy countertop. It felt gross. 3. Inconsistent Pricing. I asked for the pricing brochure and saw that my service was only supposed to be $20 for a basic gel polish. She told me it was $40 to remove my old nail dip. Since my nail dip came off easy because I scraped it off while it was soaking, she said she would not charge me for the removal. Then she told me my cost was $30. The gel with manicure service was $30. I didn't get a manicure. She didn't even put lotion on my hands. She quickly turned off the blacklight, left me to go work on another woman, and told me "That will be $30" while turned away from me filing another woman's nails... without washing her hands. 4. Poor quality nail polish application. My nail polish is bumpy from the nail dust filing. The top clear coat dried with craters. Getting your nails done should feel like a luxury experience. Many women enjoy getting their nails done to feel like a queen. It feels lovely to have someone take care of you and help you feel beautiful. Unfortunately, I did not feel like this while getting my nails done here. I felt unclean and unsatisfied.

I have been Wendy's client and friend for years, and she does amazing work EVERY. SINGLE. TIME. She…read moreis consistent with her work and has professional sanitary practices to ensure the hygiene of her tools are up to code. I get an overlay gel and love trying different looks. She has more colors and stencils, stickers, and tricks up her sleeve than you can imagine, so there will be no shortage on nail designs. She is also very educated in her field and keeps up to date on the latest practices. Cannot say enough good things, definitely a must try! Pictures are of the same nail design but in different lighting.

In response to Wendy: Maybe you could have offered more communication and asked questions then. I…read moresimply inquired about available appointments. I never expected to get in in one day and never said that. You could have asked me when I was looking to come in and you could have explained that you are out of town. Not sure how you run a business this way. And yes, I can rate you simply based on the customer service you provided in your short message to me. Not sure why you care about your rating if you aren't accepting new clients! You seem to be ok with the ones you already have and aren't interested in new business! I believe your immature and unprofessional response below is all any new customer needs to know about doing business with you! You have sent me exactly six new updated messages in the last hour. Now I will be reporting YOU to Yelp for harassment. I never once used the word "rude" in my review about you. Also, I have never once had a problem getting a doctor's appointment with anyone. Not sure what kind of doctors she goes to, but I have never heard of any turning away business. Inquired about an appointment and received a message that she is not accepting new clients at this time. No word on when she will be available. Doesn't seem very accommodating or customer service friendly. I will definitely never follow up.

I received a gel pedicure and a powder nail dip from Tony. The facility is the nicest and cleanest…read moreI've experienced in a nail salon. Tony is extremely customer focused. The pedicure and nail dip was exceptional. I'll definitely be going back and would highly recommend his services to anyone wanting first class pedicures and nails. You will need to call for an appointment as COVID has changed the way we are all experiencing business these days.

They charged me $70 (not including tip) for nail color removal and acrylic paint on my hands. There…read morewere no manicure services in my appt, ie, no sugar scrub, cuticle care, massage, hand lotion, etc. I made an appt saying I wanted a fill using dip powder. I've been here a few times and they always try to talk me out of dip. Acrylic paint always chips for me so that's why I ask for dip, but they, for whatever reason, don't want to do dip. Dip paint, for me, is much stronger than acrylic and never chips, so that's why I like it. Anyways, getting back to my most recent appointment, they cut my nails shorter than what I asked and don't add any nail tips. I did get a chrome color added so I know that's an extra $10. I was out of there in less than an hour. The next day, two of my nails chip. I tried emailing but never heard back. Just frustrated that they charged me for a fill even though it wasn't that. According to their menu and the services I received, it should have been $25, maybe $35 with the added chrome color.

The stylist did not cut my hair in the style I asked for. I showed her pictures and she acted as if…read moreshe could do this VERY layered cut. But in the end it was totally NOT the cut pictured. I am a senior citizen on a limited income so I can't afford to go somewhere else so I'm just stuck with it. The owner was upset because I gave the salon a negative review. She called me and was rude and confrontational. Definitely NOT professional.

Great place for a spa day. The girls that own and run Sisters Serenity are fabulous. From a hair…read morecut, color, manicure, facial, or massages they have you covered.

Update: I returned to salon and had Nina redo my nails. They are so much better and it was a…read moregreat experience. She was eager to make sure I left happy and I certainly did. My pedicure with Tina was great and I will definitely be back. Original: I'm new to the area so I'm trying to find the right nail salon. I have acrylic nails with an ombre finish. Unfortunately, there was a lot of acrylic, what I would call overflow, so I had chunks of acrylic left underneath my natural nail and around the edges. The gel polish she put on top was very heavy-handed and pooled both on the sides and at the cuticle area that is now peeling up and catches dirt. The technician was new to the salon, but claimed to have extensive experience in an elite area of Houston. Conversation was uncomfortable with references to different cultures and negative stereotypes.

Another amazing manicure with Nam! Always great customer service and wonderful attitude.read more

Oh my gosh! I'm so happy to have found Nails by Lisa. I was tired of SNS nail and all the other…read moresalons when I saw a great review for Lisa and decided to give it a shot. I was ready to try something different and Lisa suggested trying gel nails. I'd never had them before and she encouraged me to give them a try. I'm so glad I did. I love them! I've had them done twice before the virus rose it's ugly head. As a matter of fact, the last time was March 12 and the picture shows how they are today, April 9. I like mine short so I think that's help in keeping them this long. So, when this is all over and you're not ready to go back to SNS, give Lisa a call. 949 422-5704. You won't be sorry!

Had two people tell me that I need to give Lisa a chance, because she doesn't drill and would get…read moremy nails back to being stronger SHE DID NOT DISAPPOINT LADIES!!! First off the atmosphere is perfect and quiet. Lisa makes you feel like family and has great conversation! (huge deal to me FYI) Lisa did an amazing job on my nails. I had been doing SNS for a long time and it's been so damaging to my nails and didn't realize how unsanitary it is, thanks to Lisa. My nails were cracking and brittle and so tender. She gave me a gel mani with NO DRILLING!! AND NO UV LIGHTS!! I actually left a nail appointment without bleeding! And no soreness, or pain! Lisa has a large variety of colors and options. Gave me the color I asked for & cute little heart design. I seriously could go on and on and on and on lol but honestly you have to make an appointment with her to see what I am raving about. So here is my 5 star +++++ rating! Thank you Lisa!

AMAZING! Clean, affordable, and professional! Loved my…read morestylist, Shawna. Highly recommend this place. Everyone was so welcoming and they have great music playing. Price for women's haircut+shampoo+style was $35.

I drove by this shop a week ago Friday to check it out given high review. It was closed on a…read moreFriday. And the building in dingy and a ton of rat droppings out front by the meat processing market. No thnx !