Be very careful with the extra charges and the check-in process here…read more
Our biggest issue was not the apartment itself. It was how the host handled communication, extra fees, and arrival. Before the stay, we were suddenly asked to pay an additional €80 "holiday check-in fee" plus tourist tax through a payment request right before arrival. The holiday fee had not been clearly and openly explained to us in any practical way beforehand. It was buried inside a long block of listing text, without being clearly highlighted before the free cancellation period ended. As foreign travelers, how were we supposed to know a local holiday surcharge would apply if the host never clearly explained it?
We asked a very normal clarification question about these charges, especially because the listing said the tourist tax was charged per person, per night, and one guest was not staying all nights. This was a simple and valid question. There were not endless messages from our side. There was essentially one clarification request about the charges and one follow-up about the check-in process. That was all.
What made this even more frustrating was that the host had our information and arrival details already, but still did not clearly flag these costs in a direct way before arrival. The payment request initially did not even come with a proper breakdown. For travelers already dealing with flights, time differences, and a wedding schedule, this kind of last-minute surprise is extremely inconvenient and stressful.
Check-in was also unnecessarily difficult. The host insisted on doing it in person, but then arrived late, so we had to wait even after check-in time had already started. We did not complain and simply waited. Once the host arrived, the explanation took about 30 minutes and went through far more detail than necessary while part of our group was trying to unpack and get ready for dinner. It made the entire arrival feel rigid and inconvenient.
The most unreasonable part is that after all of this, the host left us a nasty review, even though our only real issue was asking for clarification about significant extra charges that had not been clearly disclosed in a straightforward way. Asking about an €80 fee and a tax calculation is not bad behavior. It is basic common sense.
If you book here, read every line extremely carefully and be prepared for extra costs and a very inflexible communication style. For international travelers especially, this was far more stressful than it needed to be.
