Doctor pastor!! Is highly recommend!! Lots of team work . nurses are decades in the field.room was…read moredark and nurse Daniel was awesome. Some issues but Daniel saw it handle.Everyone in town speaks heights of Dr Pastor

Hospital was very clean sanitized and comfy My mom got…read moreadmitted here and the nurses are very knowledgeable and very kind . I really appreciate the care they have for All of their patients .

My mother, my neice & her fiance went in there because they didn't know what was happening with my…read moremom. they thought she could be having a heart attack or a stroke. Well right when they go in they get treated like crap from the front desk. Then this guy was walking to the back to get my mom which is what they thought but when they walked to the back he rolled his eyes at them for what reason I don't know. And they said that another patient had to give my mom a wheelchair to sit down because no one working there would. That's pretty shitty that another patient saw how much pain my mom was in. And gave her a wheelchair chair to sit in. Then they told my neice to wheel her in. Then when my mom didn't want to be transferred to the hospital in corpus the nurse tells her " after all the chaos y'all caused you don't want to know what's going on with your heart " I wish I knew your name. I'd put you on here. They didn't cause chaos. They were worried about my mom and these jerks could care less. The hospital in corpus said she shouldn't have been transferred. This staff either needs to go or they need to improve How would you like it if your mom was treated like shit. While they're worried for her LIFE! If I could put no stars I would this place is horrible

Not an emergency care because there is no concern for ppl…read morePerson at desk has a don't give a care attitude - big deal

I am sitting in an exam room 1 hour after my appointment was to begin. I am experiencing cold…read morechills as a part of symptoms and the room is freezing. NOT HAPPY...

Be very careful when paying any bills through the MMC payment portal and retain all copies of proof…read moreof payment! We are still dealing with their incompetence of processing our payment on my husband's account from April 18, 2022! I have provided copies numerous times of payment with their confirmation number and my credit card statement showing a $50 payment had been completed and they turned our information over to a medical recovery system. Everyone reads the comments on the file and then requests copies AGAIN and still have not resolved the problem. This is the most incompetent and worthless customer service I've ever encountered! very frustrating!

The NICU team is amazing! Took care of my granddaughter after her mom had an emergency c-section…read more Top-notch medical care.

My mother has been in this hospital twice. She has had to beg for help every time. They don't care…read moreif a patient needs or wants anything. She said she is NEVER letting anyone bring her here again. Don't let an ambulance bring you to this hospital if you have a choice!!

We have received exceptional care at Citizens Medical Center for many years. There is a…read morecompany-wide commitment to kind, compassionate care that is truly outstanding. Today, I experienced yet another example of quality patient service...just wanted to give a BIG shout out to GiGi in Radiology. She was so prompt and polite in responding to my request for radiology records. I thought it would take 2-3 days but thanks to GiGi it was 30 minutes. Thank you GiGi!

well here I am for a second time. approximately 1 month ago I have an appointment for a brain MRI…read moreand the lady at scheduling said she had all the paperwork. I then traveled to the imaging center where I met Sapphire. she told me she didn't have the paperwork. I tried to tell her to call the lady at scheduling and all I could get from her was she didn't have the paperwork. This kept going in circles and she would never contact scheduling. Finally she was talking on the phone to someone and stated that some people are too dumb to understand. That's when I left. VA scheduled another appointment at a different set with the same hospital due to I require a special MRI due to heart stints. Go here and guess. They don't show the appointment. if you dread going to the doctor use Citizens. Don't worry you won't get in.

Everyone was very kind, quick and professional. no wait in waiting room. definitely one of the best…read moreer places I've been to. Will definitely use them in the future if needed.

Went to Victoria ER around 10 pm on a Friday night, I got right in. Every employee I interacted…read morewith was so nice. My husband and I were there for two hours, which went by fast. I had blood work done, a urinalysis, and a CT. Found out what was wrong and started meds that night ( since my pharmacy was closed, they gave me some that night). Great experience.

Horrible place rude nurses and doctors. The doctor tried to get us to sign a DNR after they screwed…read moreup. My mom suffered a stroke while there and was paralyzed on one side. I told the nurse something was wrong and later found out she had a torn lung a stroke but came to the hospital due to stomach pain and they apparently did not do an MRI because it was scar tissue. I tried to find an attorney to file a law suit. I have pictures that are horrific. By the time I tried to file suit she passed away and the statue was running.

I was taken there after I had a seizure, first night was crazy, my mind was playing tricks on me…read more Making me think one thing and it was actually different. The nurses and aides where very understanding and always with a smile. I know at first I wasn't an easy patient. I have never been to a hospital like that were the nurses are RNs and are always somewhere in the hall and not behind a desk for most of their shift. I enjoyed my stay, but was happy to go home