Doctor pastor!! Is highly recommend!! Lots of team work . nurses are decades in the field.room was…read moredark and nurse Daniel was awesome. Some issues but Daniel saw it handle.Everyone in town speaks heights of Dr Pastor

Hospital was very clean sanitized and comfy My mom got…read moreadmitted here and the nurses are very knowledgeable and very kind . I really appreciate the care they have for All of their patients .

Everyone from the receptionist, to the nurses to Dr. Remme were fantastic. I brought my 5 year old…read moreson in at night for strep throat when every pharmacy in town was closed. They gave him a dose of medicine right there in the office and we were able to go right back to enjoying our trip. Great and quick care that is much appreciated when away from home!

Not an emergency care because there is no concern for ppl…read morePerson at desk has a don't give a care attitude - big deal

I am sitting in an exam room 1 hour after my appointment was to begin. I am experiencing cold…read morechills as a part of symptoms and the room is freezing. NOT HAPPY...

Be very careful when paying any bills through the MMC payment portal and retain all copies of proof…read moreof payment! We are still dealing with their incompetence of processing our payment on my husband's account from April 18, 2022! I have provided copies numerous times of payment with their confirmation number and my credit card statement showing a $50 payment had been completed and they turned our information over to a medical recovery system. Everyone reads the comments on the file and then requests copies AGAIN and still have not resolved the problem. This is the most incompetent and worthless customer service I've ever encountered! very frustrating!

Every trip here is worse. I had gout twice and it was not…read morediagnosed. I had a hernia for six years. The doctor didn't diagnose a hernia FIR SIX F*CKING YEARS. Worst clinic in South Texas.

The NICU team is amazing! Took care of my granddaughter after her mom had an emergency c-section…read more Top-notch medical care.

We have received exceptional care at Citizens Medical Center for many years. There is a…read morecompany-wide commitment to kind, compassionate care that is truly outstanding. Today, I experienced yet another example of quality patient service...just wanted to give a BIG shout out to GiGi in Radiology. She was so prompt and polite in responding to my request for radiology records. I thought it would take 2-3 days but thanks to GiGi it was 30 minutes. Thank you GiGi!

well here I am for a second time. approximately 1 month ago I have an appointment for a brain MRI…read moreand the lady at scheduling said she had all the paperwork. I then traveled to the imaging center where I met Sapphire. she told me she didn't have the paperwork. I tried to tell her to call the lady at scheduling and all I could get from her was she didn't have the paperwork. This kept going in circles and she would never contact scheduling. Finally she was talking on the phone to someone and stated that some people are too dumb to understand. That's when I left. VA scheduled another appointment at a different set with the same hospital due to I require a special MRI due to heart stints. Go here and guess. They don't show the appointment. if you dread going to the doctor use Citizens. Don't worry you won't get in.

Everyone was very kind, quick and professional. no wait in waiting room. definitely one of the best…read moreer places I've been to. Will definitely use them in the future if needed.

Went to Victoria ER around 10 pm on a Friday night, I got right in. Every employee I interacted…read morewith was so nice. My husband and I were there for two hours, which went by fast. I had blood work done, a urinalysis, and a CT. Found out what was wrong and started meds that night ( since my pharmacy was closed, they gave me some that night). Great experience.

I was taken there after I had a seizure, first night was crazy, my mind was playing tricks on me…read more Making me think one thing and it was actually different. The nurses and aides where very understanding and always with a smile. I know at first I wasn't an easy patient. I have never been to a hospital like that were the nurses are RNs and are always somewhere in the hall and not behind a desk for most of their shift. I enjoyed my stay, but was happy to go home

My 80 yr old mother with congestive heart failure. She was admitted via EMS with pneumonia. She has…read morea DNR. I was never given any updates on my mother. I had to ask. I was her only visitor. My mother was also left with water bottles she can't open them them herself. Her hand aren't strong enough. The next day no I've. A jug with melted ice and no cup. No straw!! My mother was out if it I believe she was dehydrated by the hospital staff not paying attention to things!!!! She was there for 4 days. We demanded she be released and sent home. She didn't pee until the next day after consuming 40 oz of water and cram raspberry juice. She also ate very little. No one ever explained her black vomit or Black stool. Even though the nausea meds made her more ill. There were two shots given for nausea with the same results. in the 3 hours I was there. She vomited continuously. I'm my mother's caregiver. I had to tell them day two that she couldn't open the water bottles. If we have another health crisis before her death we will be going to Citizens. Our Dr who is very compassionate helped us with her release. ‍