#1 best spot to get a travel visa! She answered the phone very promptly, offered the best rate of…read moreall the places I called, and I was worried I was cutting it a bit close to drop in but she said not to worry and that she was willing to stay late for me :') That being said I got in at 4:10 and the entire process only took 20 min so I left right at closing. She takes cash, check, or Venmo, I used Venmo and it was very convenient. Overall a very positive experience with a very kind and helpful person!

Sharon is fantastic. Efficient, friendly and helped us get a good price…read more Highly recommended!

First time here, my friends and I decided to take a trip to Japan with Panda Travel. It's a family…read morerun business. Everyone in the office is related. Met Patrick as our Travel person, also Daisy the manager helped too with our trip. Everyone in the office tried to help ... Elena the sister to Daisy helped too. So accommodating! Aloha, Derek

Enjoyed our first trip with Panda so much that we booked a shopping trip to Tokyo. Our guide was…read morePatrick and he was so wonderful! He answered all our questions, helped us get to places we wanted to go in our free time and he was always so patient and kind! The shopping tour was a shoppers dream in speeded up motion! Loved everywhere we went and wished we had had a little more time at each place but speed shopping is my forte so I definitely filled my suitcase!! I've share my Panda travel experience with all my friends and I hope I will get to book another trip this year with Panda!

I wanted to go on a special trip with my niece for her 18th birthday and high school graduation. I…read moretried someone that was suggested for booking travel, but she limited my travel dates and scheduled me with things that was not flexible, for what I wanted to do. I was not looking for a pre set tour with people I was stuck with for the whole trip, Getting discouraged, My husband suggested I use someone local. And thanks again to Yelp, I found Stephanie. She listen to everything that I wanted to do. I wanted to do a few tours, but I didn't want to feel like cattle. I didn't want to be stuck with a whole bunch of people. And I wanted some relaxed days and some days to ourselves to explore on our own . She came back with a whole plan. She said at two options and said I can mention match an ad on. I sent her videos of things that I wanted to do . she was very flexible and the research and added those things to my She booked my flights, she scheduled cars for all our pick ups and drop offs, from hotels, to train stations and airports. She arranged our activities, pre-book them, so no, waiting in line, and or dealing with money exchanged . She thought of everything and has us repaired. I was so comfortable knowing that I was looked after during my trip. she said that, she would be on call from the beginning to the end of my trip, and she was. Everything was just a email or a app away and every thing was printable and arranged per day. I might've had to call her once or twice, to fix or change something, but other than that, everything ran smoothly. I thoroughly enjoyed my trip, and I definitely will be asking her to plan my next one.... We went to a Barcelona, which I'm totally in love with. We went to a Sevilla, and we went to Paris for a day.

Awesome customer service and extremely knowledgeable travel agent. Stephanie organized/planned our…read moreentire unforgettable trip to Morocco . Everything went as planned from the day we boarded our flight till the day we got back home. I will use this service again for my future travels and recommend to anyone who wants to taste the world.

Ellen was informed and knowledgeable, patient and understanding when we switched plans, helpful to…read morethe max. We applaud, appreciate and highly recomend her!

Contacted this place cause of the good reviews, noticing later on that the reviews are out dated…read morewith no recent reviews. I needed travel arrangements for my wife and I to various locations in Southeast Asia. There was no answer when I phoned so I left a message. A day later Wendy called me back. It seemed like she didn't want to bother helping us as if it were too much trouble. She didn't sound happy or friendly, which surprised me considering her previous reviews. We ended up finding travel arrangements ourselves.

We've traveled with Non-Stop Travel to both Europe and Japan. Both trips were great. Well planned…read moreand executed. Their Tour Managers do an excellent job of keeping everything and everyone safe and on track. They do a great job of booking everything for your trip. From Airfare to Hotel and Land Travel accommodations to the wonderful meals that are also included. Special shouts out to Nelani our Travel Consultant and our Tour Leaders Naomi and Steve Lee and Marie Kanealii-Ortiz. They are all amazing people . Thank you for everything you all do. Very much appreciated

We had a very disappointing and frustrating experience with Non-Stop Travel (NS). From the start,…read morewe told NS we wanted to travel with friends, and we also wanted to upgrade our flights. We booked our Oceania Transoceanic cruise about 18 months in advance - plenty of time to coordinate - but none of our request were handled properly. NS blamed Oceania for the travel arrangements, yet Oceania only comunicates through the travel agent leaving us stuck with NS and no real help. To make matters worse, we (friends and us) were assigned different travel advisors at NS who did not communicate with each other. Our friends and us ended up with cabins on opposite ends of the ship. We both paid for Business Class upgrades; we were booked on different airlines with different itineraries. Wrong information given to us. Communication was poor - excuses, delays and no accountability or taking responsibility. Based on our experience, we would not recommend Non-Stop Travel. If you want clear communication and a company that actually listens, look elsewhere. If you are considering an Oceania cruise, book directly with Oceania.

Not just tour packages…read more.. Those days when we used to rely on travel agents to arrange our flights and/or hotels for our trips now has pivoted quite a bit with the growth of internet and having the airlines taking a great command of it all it does make things quite easy yet sometimes we do need help with several items especially when it's in a foreign country. JTB or more known as Japan Travel Bureau is a small office in Ala Moana Center Street Level all the way at the very end near Nordstrom side you'll notice the more prominent Olioli section which is the greeting desk for visitors just go right beside that is where you need to be. I've asked about wifi by calling and was told that reservation was done online and that I'm able to pick it up in store on date that you'd reserve but had a difficult time finding it all online only pick up in Japan which was discouraging for me as I'm going to multiple cities decided on just purchasing the Rail Pass. Rail Pass are very easy and are able to purchase up to 90 before you need to redeem for use I would suggest checking weekly as rates will reflect on yen rates so being patient and lucky would be in your favor as well. Ordering it online was a bit different from the other location that I usually go to but is a convenience if it's a method you'd refer. Once paid you get a email notice and ready for pick up anytime I found out that they do have wifi rental as well that you're able to pick up at the Honolulu Office but the staff here is very nice and fluent in both English and Japanese which was very helpful for both me and mom making it a cool place to get what you need. Thank you!

I have to say without a doubt that this company has been the absolute, most unprofessional travel…read moreagency. So many untruths, and mirepresentations. I have a graduating senior class that has fundraised and saved for years to just have one last meaningful trip to Japan together before they all attend different Universities thoughout the world. It has been a crime what has been done to these kids. I would definitely not use them or recomment this company. If I could put negative stars I absolutely would!!

Dirk was amazing made our experience awesome ! For being a first timer . This was the way to go…read more He shares soo much history and info .

This tour was pure magic from start to finish, and that's saying something coming from someone with…read moreIBS! Dirk, our driver and guide, deserves a standing ovation. He was hilarious, full of fascinating stories, and somehow managed to make every bathroom stop feel like part of the adventure. The views were jaw-dropping: Diamond Head glowing in the morning sun, waves crashing at Halona Blowhole, and those movie-perfect cliffs near Kualoa Ranch. Dirk kept us entertained between stops with island legends, trivia, and a soundtrack that could make even a restroom break feel cinematic. Leonard's malasadas? Heavenly. Macadamia nut farm snacks? Dangerous in the best way. Tanaka's garlic shrimp? Worth every bite and every burp. Turtle Beach was the crown jewel--relaxing, peaceful, and filled with lazy sea turtles living their best lives. Dirk's timing was perfect, his humor was infectious, and his love for the island made every mile memorable. I laughed, I learned, I ate too much, and I never once regretted it. If you want a full day of Oahu beauty, good vibes, and an expert guide who'll keep you smiling and on schedule, this is the tour. Mahalo, Dirk, you're the real MVP of island adventures!

Obtained pocket WiFi. Second time using HIS for our Japan trip. Attentive. They explained…read moreeverything in detail and seemed genuinely interested in hearing about our trip upon returning. Thanks!

Great local, convenient option for portable wifi if you don't want to rent wifi at Haneda or…read moreNarita. It's definitely more pricy to rent here at their Ala Moana location (~$50 for 5 days) than what the Japan-based airport firms offer (using the current favorable Yen rate of Y145.7271 per $1 US) but you have the added benefit of picking up and returning the device here on Oahu. You do have to fight the H-1/Nimitz traffic which is absent in Japan, so that element also should be considered. Definitely worth doing a cost/benefit comparison and then decide for yourself. Staff here is very helpful although I wish the hours were more expansive. Solid 3, all things considered, but the fast transaction processing and kind employees earn them a fourth star. Mahalo.

There package is worth every penny. They check you in , handle your luggage, bus you to your hotel…read moreand they bring your luggage to your room. There package includes flight, hotel, transportation to and from hotel , 3 meals... Definitely recommend them & will use them again

What a deal, depending when you book, you can get airfare, hotel and meals for a great deal. I was…read morevery lucky and got my five night package during a price drop for only $699. There is no copay at mainstreet buffet for the time being so I literally ate at the buffet for free everyday. The checkin at the airport, luggage handling, bus ride in vegas, ease of rooms, free meals and bus back to the airport was top notch. Thank you vacations hawaii for a worry free and great deal!

My family and I got our China "L" Visa through Air and Sea Travel without all the hassle to go to…read morethe nearest consulate in person, which is in California. So that means no need to spend more money to fly out there if you live in Hawaii!!! The process was fast and easy. It took about a month to receive our visa. We worked with Ina Lin. She was very helpful and answered all of our questions. I highly recommend them if you need to apply for a Chinese visa! And eventually will book a travel package in the near future!!

I've traveled all over Asia during the past 20 years and so far had the best experience with Air &…read moreSea Travel. Compared to other travel agencies I've tried... Air & Sea Travel seemed to always give me the best "bang for the buck". They manage to find the best hotels and restaurants one can find at a fair price. So far the Air & Sea Tour Leaders who accompany the group on the tour have been courteous, organized, and careful. They look out after everyone in the group and always give helpful "heads up" suggestions about the place we are visiting next... and sometimes suggest what items are good to buy and bring home. I've done some Air & Sea tour packages going to Japan and China. I just recently came back from the Silk Road Xinjiang Tour and had a blast. For this tour, we had IMO the best local guide, her name is Risa. She spoke passionately about Uyghur culture and was one of the few local guides that I did not notice anyone falling asleep to on the bus (at least from where I was sitting in the back of the bus). In contrast with other different tours... the local guide will speak in a monotone voice and give text-book like lectures on the bus. People will then start to tune out and fall asleep. The company tour leader would then have to interrupt and tell a joke to wake everyone up. Pleasantly... this was not the case with Risa and this Air & Sea Xinjiang tour. The group also found Risa fun to hang out with on this tour. The Air & Sea Tour leader for this particular Silk Road Xinjiang tour, Derrick K., was outstanding and organized. He kept everything together like super glue and made things go as smoothly as possible. Having great local guides and tour leaders are what help make any tour successful. Actually... all of the other Air & Sea Tour leaders on my previous trips (Ryan, Mike, Derick S.) were outstanding as well. What I like about Air & Sea overall is that their tour itineraries are carefully thought out. They don't try to cram too much stuff into one day like other companies do as that can be tiring. Air & Sea tours give one the experience to try foods that are not usually found in Honolulu. I've been on their Tibet, Kyushu, Hokkaido, Harbin, Niigata, and lately Xinjiang tours. All were great. These Air & Sea tours have been a culturally educational and fun experience for me.