My mother was at Northbrooke for 12 awful days. She was neglected and treated rudely. In 12 days,…read moreshe only had 3 bathings, even though we requested them repeatedly. Her room was dirty, with past residents clothes still in the room and heaps of unswept dust. WHen her roommate moved out, no one bothered to clean the room or remove belongings the patient left...for days. The nursing staff was incredibly rude to me and my mother. They often let call buttons (ours and others) ring for 5-10 minutes, even though they were sitting right there at the nurses station. We have been at three rehab facilities in Jackson. THe other two were wonderful. This one is to be avoided.

The center is clean and friendly, atmosphere is nice. The staff could be quicker to react to…read morepatient issues.