Great private garage, this is where I bought my old car from!…read more As in the past I have exchanged my old car for the other second hand car, and made up a good deal with this guy, which he threw in a free 6 month road tax with my new second hand car. Nowadays, I have seen the car, which he stocks are still very good, and are very well priced. But I am not changing my car at the moment. UPDATED on 10 AUGUST 2010 Thought I should mention that... This company now no longer trade anymore, as since then it had been closed down at the time of the recession in 2009. So the new proprietor have taken over.

Car dealers always seem to suffer from the "Arthur Daley" syndrome so it was with some trepidation…read morethat I chose to go down that road (if you excuse the pun) when looking for another car. After meeting several dealers who added to my used car dealer's paranoia, I finally decided to give it one more go with Stephen Hannah Cars. Right from the initial phone call to inquire about a car through to the final sale I could not be more impressed with the professional and trustworthy service I received. My contact, John Miller, was honest throughout the engagement and sought to give me the best deal and car for my budget. In the end I drove away with car that exceeded my expectations. I could not recommend these guys enough. Just tell them Bob sent you....

Friendly and helpful staff, servicing facilities are great and the free wifi makes waiting less of…read morea chore!

Great company Gly and team very friendly and helpful. Picked…read moreup my 3rd car which Glyn sourced for me... my ideal car! Excellent service, excellent stock of quality used cars.. Spoiled for choice! Thanks again Grace and Belle

I am posting this review in the hope that someone else does not have the same experience with this…read morebusiness that I did. I purchased a car from Great Western Motor Company at the end of November 2013. A condition of purchase was that I asked them to freshly MOT the car for me so I knew it was safe for me and my partner to drive. I do a lot of driving for work and frequently have colleagues and family members in the car, so a safe reliable car is a must for me. On purchasing the car I was assured it had passed its MOT with no advisories. I asked to see the paperwork but I was told it was in the post to the DVLA. They told me it was MOT'd by a local garage in Anniesland but didn't give me the name of the garage. I drive with my sales receipt and no V5 as this, I was told, was with the DVLA so the private plates from the previous owner could get swapped over. I accepted this as a reasonable explanation. I noticed after having the car for a week that it was a bit sluggish, and did not coast like my previous cars and decelerated very quickly when in gear and not using the brakes. When I had the time available a week or so later I took the car to a trusted mechanic in Prestonpans near where I live in East Lothian and he informed me that the front brakes were around 50% seized and had clearly been like that for a lot longer than a few weeks, as the pads were worn down to practically nothing. He said the car would never have passed an MOT at the end of November, and went so far to say that he would stand in a court of law and stake his reputation on it. He is a registered MOT station and a car dealer, as well as an expert on the type of car I purchased (I took it to him as he has owned several of these cars himself and the owners club recommended him). As Christmas was looming I needed the car repaired quickly so I called Great Western Motors to complain and their attitude was astonishing. They refused to tell me who had MOT'd the car, told me they were refunding my money and taking the car back, and told me I was "at it" and accused the mechanic of colluding with me. I told them I did not want a refund - I had bought the car because I liked it, I still liked it and all I wanted to know was who MOT'd the car so I could inform VOSA. At this point I started receiving an increasingly bizarre and offensive stream of text messages from the salesman, details of which I will leave out of this review as they are so odd it may stretch the comprehension of even the most open minded individual. I had been driving children, colleagues and my partner around in a dangerous car because of either the MOT station or Great Western Motor Company and I wanted answers. I had not received the paperwork for the car and asked them to put this in the mail immediately as they had it sitting in the office and hadn't sent it on to me. When all was said and done the salesman called me and promised me (I emphasise the work promise at this point) that he would pay part of the £486 it was going to cost me to replace the brake calipers and discs. He asked me to give him the weekend to put this right. He never contacted me again. This was just before Christmas. I received the paperwork a couple of days later. Lo and behold, they had lied to me and the car wasn't even MOT'd in November - it was MOT'd in September and they had taken me for a ride and sold me an unsafe, un-MOT'd car when they said they had freshly MOT'd it with no advisories. These people took £2995 from me and lied to my face. Three weeks passed and it was the middle of January when I contacted them again, on the off chance they had a busy festive period and asked if I could have something towards the cost of the brake calipers and discs - at this point anything was better than nothing, and I thought they could at least redeem themselves in some small way. I then got a laughable offer to buy the car back as they think they had "undersold" it to me (bear in mind this is a used car dealership, so underselling something is a completely ridiculous assertion). I have spent money rust proofing the car and putting the brakes right by this point and bought accessories for it so I simply refused to deal with them a second longer. I am now seeking redress through Trading Standards and the small claims court. Avoid these people at all costs. I just hope they do not do the same to someone else and they end up taking their family out in a death trap.

Where I bought my first car! Bought it back in 2007 and it still runs today! Good aftercare…read moreservice! And really got a bite your arm off deal!