wouldn't even give this place the one star the only reason I am is because u need to rate it…read more Bought a ford ranger a year ago and had nothing but problems with the car from going into limp mode spontaneously 3 weeks after buying it to the electrics being all over the place with having to turn my lights to off mode to have them on. Had to buy a new battery after 4 weeks due to the electrics running it down, had to get an inspector sent from finance company to check over the car who unfortunately did not find anything at that time even though everything was present. After a lot of money already spent and being told by this company that it's 'not their problem now' as I'd had it 4 weeks is just laughable. Now onto the 1st year Mot which cost £1500 needing glow plugs , new back box exhaust as the one on it had a massive hole in it even though I use it for domestic driving, not to mention the engine management and abs lights continually coming on. I have my local garage who has photos of underneath my car and diagnostics to back up it was a wreck before I touched it with wiring patched up appallingly, the whole underneath of this car and throughout the electrics were shot and this car had cost me in 1 year £10,000 with the £8000 car I traded in and the mot which I'm seeing nothing back for. worst of it is I still owe £10,000 for this heap of shit. DO NOT TOUCH THESE GUYS WITH A BARGEPOLE YOU WILL REGRET IT.

The last time i ever had any dealings with this place was when i sold my Bentley and bought that…read moretroublesome Rolls......aye right. Not the kind of place you'll find yourself in unless your in the "i happen to have shit loads of money so go beat yourself with a stick if you can find one on the street you low life son of a mangy goat, now leave before i release the trained wilder beasts" bracket of earnings. For those amongst us whose first car was the same age if not older than them, then this is the type of joint that you will probably never set foot into, unless we win the lottery. So then, the best thing about This place is the wander by it. If, like me, you appreciate a nice motor and quite like a wee gawk at some nice old examples, then this is a good place and a great location for those who frequent the pubs in this area of town. Is there anything better (sadder) than having a few drinks, heading home with chips and cheese and standing (swaying) in front of a car show room for 10 minutes?? There is? oh. Anyway, got cash? fancy a nice old flashy car? Try this place out, just be careful not to knock the chips and cheese out of my hands as you drive away!!

We bought a 5 series BMW about a week ago. Was super quick…read moreand easy. Derek was amazing with us, as I was stuck between two cars. Test drove them both and helped us make the choice. He wasn't pushy or anything either and even got my car sold as he could t take it himself. Was really impresssed and the car was spotless when we picked it up, abosloutely love the car. And 100% would recommend derek to anyone.

STAY CLEAR!!!!!!!! Bought a car from here, 40 miles after…read moreleaving garage engine management light came on. 100 miles later the rear brake pad was found to be worn down to the metal and the sensor had been removed. Automatic gearbox had constant driving issues, in car sat nav and stereo was found to be non repairable. Emailed the garage 4 times with pictures etc and got no responce. All I can say is buyers STAY CLEAR!!!!!!!!!!

I can give zero stars, right?!…read more I had a pile of warning lights (including for my brakes) come on in my Mini last night and phoned Douglas Park to see if there was any chance of getting my car seen by the end of the week. The person I spoke to advised I call back at 8am to their services line, which I did. This number took me to a switchboard and I was transferred 3 times before speaking to someone. The person I spoke to LAUGHED when I asked about a potential service/check up tomorrow, despite me explaining about the warning lights, and offered me next Thursday at the earliest. Let's just hope my brakes don't fail in the next week.... This is my second bad experience here, will never use again and would rather travel further to go to a Harry Fairbairn mini dealership.

Poor service - quoted one price online but was phoned and given a higher price once the car had…read morebeen taken in. Explanation given for difference by the person on the phone was poor. Also moaned about the time I'd picked on their online platform for the car to be collected. I'll know next time to use one of the other franchised dealers in the area and not to bother looking at new cars there when it comes to trade in time next year.

Friendly honest guysread more

I am anxious to contact Thornton Cars having found the advertised telephone number is no longer in…read moreuse. I bought a Mazda 323F Sport from Thornton Cars last year which was missing the rear head restraints. I was advised that these would be supplied but have never recieved them. Further, the car had a rattle at the rear and i was advised that it was just an exhaust bracket. It turned out to be badly worn drop links for the rear anti roll bar. That should have been spotted at the MOT before the car was sold. Also missed at the MOT was corrosion around the offside front shock absorber mounting. This corrosion was visible from inside the engine compartment but when i showed concern about it at the show room, i was told by the salesman, 'it was ok because it was not structural'. Who told him that? Apart from missing head restraints, the car was sold without a toolkit, wheel brace and a missing jack handle.

Went to Thornton for a new car the other week, friendly service, great after service care! If your…read morelooking for a good car, go there, never get a better service!!!

Absolutely terrible service! Stay clear. Took car for noise in engine. Charged me £800 for 4 glow…read moreplugs and camera clean. Noise still there no one would call me back and Complaints not answered until I done review. Took car back was told craftshank pulley and braked asked how they missed this fir glow plugs was advised by email tech started with cheapest problem to see if it would fix the noise!! What so you don't know that wa the problem? Took it to a local garage who are trustworthy and they checked brakes and craftshank and absolutely nothing up with it so where trying to. Charge me another £1200 for what? When all the car needed was a service!! Literally had my car for days each time and made all this up to fix nearly £2000 and these didn't even need fixed have absolutely no words!!

From the owner: Official Mercedes-Benz retailer offering an array of products, aftersales services and amenities to…read morecustomers. The retailer offers both new and approved pre-owned Mercedes-Benz models, with an experienced team providing unrivalled customer service to a wide and varied customer base. After sales facilities consist of servicing and MOT repairs and parts, all of which are carried out by fully-trained Mercedes-Benz technicians. When your car is due to be serviced or requires an MOT, we can collect your vehicle up from a suitable location, as part of our complimentary Collection and Delivery service. Alternatively, customers can relax, take advantage of free Wi-Fi and enjoy a coffee if they decide to book a While You Wait appointment

Great at taking money but wow, the customer service is like something from a hidden camera show…read more After paying over £250 for a standard service, I was advised not once but twice that the car would be ready for collection only to be forced to turn up in hope and find that it wasn't. Forget that i have a wife in hospital and 2 young kids to get to school, that's not the staffs problem, their approach though was one of despondency and a total lack of professionalism which left me feeling a bit cold. I usually avoid negative reviews but for everyone's sake, be wary of this place. There are much better, Ford approved, independent garage options out there. Unless of course you're into non-returned phone calls, false promises and major inconvenience.

After deciding to upgrade to a newer model of car I came across Evans Halshaw on Cumbernauld road…read more Their prices looked quite good and the staff were very friendly and put me at ease. After deciding on a car costing £11,000 I was thrilled. This was until I had signed for the car and noticed a few problems,after calling the sales person up I was assured these small problems would be sorted promptly,this is where my problems really started! I had no contact from anyone from the company,I called them numerous times and each time I was told "The person is busy,they will call you straight back." None of these phone calls ever materialised. I spoke to both sales people and management at the branch and had no luck. In the end I paid for the problems to be fixed myself. This company will bend over backwards for you until you sign for the car then their customer service skills equal 0/10. Their sales team/staff are the most unhelpful and non customer care orientated I have ever come across. My advice is to avoid them at all costs,there are much better independent garages out their who have customer care levels 100 times better than this place!

Great company Gly and team very friendly and helpful. Picked…read moreup my 3rd car which Glyn sourced for me... my ideal car! Excellent service, excellent stock of quality used cars.. Spoiled for choice! Thanks again Grace and Belle

I am posting this review in the hope that someone else does not have the same experience with this…read morebusiness that I did. I purchased a car from Great Western Motor Company at the end of November 2013. A condition of purchase was that I asked them to freshly MOT the car for me so I knew it was safe for me and my partner to drive. I do a lot of driving for work and frequently have colleagues and family members in the car, so a safe reliable car is a must for me. On purchasing the car I was assured it had passed its MOT with no advisories. I asked to see the paperwork but I was told it was in the post to the DVLA. They told me it was MOT'd by a local garage in Anniesland but didn't give me the name of the garage. I drive with my sales receipt and no V5 as this, I was told, was with the DVLA so the private plates from the previous owner could get swapped over. I accepted this as a reasonable explanation. I noticed after having the car for a week that it was a bit sluggish, and did not coast like my previous cars and decelerated very quickly when in gear and not using the brakes. When I had the time available a week or so later I took the car to a trusted mechanic in Prestonpans near where I live in East Lothian and he informed me that the front brakes were around 50% seized and had clearly been like that for a lot longer than a few weeks, as the pads were worn down to practically nothing. He said the car would never have passed an MOT at the end of November, and went so far to say that he would stand in a court of law and stake his reputation on it. He is a registered MOT station and a car dealer, as well as an expert on the type of car I purchased (I took it to him as he has owned several of these cars himself and the owners club recommended him). As Christmas was looming I needed the car repaired quickly so I called Great Western Motors to complain and their attitude was astonishing. They refused to tell me who had MOT'd the car, told me they were refunding my money and taking the car back, and told me I was "at it" and accused the mechanic of colluding with me. I told them I did not want a refund - I had bought the car because I liked it, I still liked it and all I wanted to know was who MOT'd the car so I could inform VOSA. At this point I started receiving an increasingly bizarre and offensive stream of text messages from the salesman, details of which I will leave out of this review as they are so odd it may stretch the comprehension of even the most open minded individual. I had been driving children, colleagues and my partner around in a dangerous car because of either the MOT station or Great Western Motor Company and I wanted answers. I had not received the paperwork for the car and asked them to put this in the mail immediately as they had it sitting in the office and hadn't sent it on to me. When all was said and done the salesman called me and promised me (I emphasise the work promise at this point) that he would pay part of the £486 it was going to cost me to replace the brake calipers and discs. He asked me to give him the weekend to put this right. He never contacted me again. This was just before Christmas. I received the paperwork a couple of days later. Lo and behold, they had lied to me and the car wasn't even MOT'd in November - it was MOT'd in September and they had taken me for a ride and sold me an unsafe, un-MOT'd car when they said they had freshly MOT'd it with no advisories. These people took £2995 from me and lied to my face. Three weeks passed and it was the middle of January when I contacted them again, on the off chance they had a busy festive period and asked if I could have something towards the cost of the brake calipers and discs - at this point anything was better than nothing, and I thought they could at least redeem themselves in some small way. I then got a laughable offer to buy the car back as they think they had "undersold" it to me (bear in mind this is a used car dealership, so underselling something is a completely ridiculous assertion). I have spent money rust proofing the car and putting the brakes right by this point and bought accessories for it so I simply refused to deal with them a second longer. I am now seeking redress through Trading Standards and the small claims court. Avoid these people at all costs. I just hope they do not do the same to someone else and they end up taking their family out in a death trap.