I hired Mike/Tax Cleanup in April 2025 to help me file several years of back taxes and get…read morecompliant as a 1099 worker. I was quoted approximately $4,000 and was told my entire case would be handled. I provided organized records, mileage logs, income documents, and supporting information through the client portal early in the process. After that, communication became extremely difficult. For months, I repeatedly called, texted, and followed up asking for updates. Many calls went unanswered, messages were ignored for long stretches of time, and I was frequently told things like "I'm busy right now" or "I'm out of the office, I'll call you back," only to hear nothing further. When I was finally able to reach him, it was often late in the evening and I was repeatedly asked to resend information that had already been uploaded previously. I have included screenshots showing the pattern of communication and lack of response over time. One major red flag for me was being asked to have my wife sign a power of attorney that was backdated roughly 20 years, despite the fact that she is only 36 years old. By December 2025 -- roughly eight months after I originally hired him -- the returns were finally "ready" to submit. When I asked about payment options with the IRS, I was told I would "have to" pay well over $1,000 per month. When I explained that was not financially realistic for my family, I was essentially told I had no other options. I also asked about representation before the IRS and was told I could either handle the calls myself or pay additional money for him to do it, but that the outcome would supposedly be the same either way. At that point, I lost confidence in the process. I ultimately reviewed and corrected portions of the returns myself and submitted them directly to the IRS by mail. Some returns contained errors that required correction after rejection notices were received. After educating myself on the IRS process and speaking directly with IRS representatives, I learned there were in fact multiple compliance and payment-plan options available depending on financial circumstances. My experience was extremely frustrating, drawn out, expensive, and ultimately left me feeling like I had to finish the process myself after paying thousands of dollars for professional help. Use caution and do your research before hiring this company.

Mike really knows his stuff! And he knows how to handle issues with the IRS! If you need help…read morewith tax issues with the IRS, Mike is the guy in your corner to get it handled.

I found the Crescere group from the positive reviews on Google and Yelp, and I am certainly glad I…read moredid. Ron is a tax wizard. He helped me both with my business taxes and personal taxes, and WOW was I impressed with his knowledge. His expertise was such a relief to be able to lean on this year. Ron also has a unique since of humor, which may not be for everyone, but it made paying taxes oddly relaxing for me (and dare I say, even enjoyable). Would strongly recommend Ron for both business and personal tax needs!

Proceed with Caution: My Experience with Ron Mussett…read more I initially worked with Ron to set up my LLC taxed as an S-corp. He was helpful during the initial process, but unfortunately, the execution was flawed. He made repeated administrative errors, such as filing paperwork incorrectly, missing deadlines, and even misspelling my name and my company's name multiple times. While I initially overlooked these mistakes, things only worsened over time. One of my biggest concerns was Ron's reluctance to answer questions beyond quarterly payroll tax filings. I often felt like an annoyance rather than a valued client. More critically, he failed to inform me that I wasn't making estimated personal income tax payments, which led to a substantial tax bill for 2024--complete with penalties. Based on my experience with him, I expect he would say this wasn't his responsibility, but better communication could have prevented the issue. Additionally, his tax planning knowledge was not the right fit. For instance, he was unfamiliar with Solo 401(k) plans and only recommended SEP IRAs, which didn't align with my financial strategy. He also would push back against strategies like structuring payroll for my spouse, paying her the max required for a 401(k) contribution, and "netting out." Beyond these shortcomings, his overall responsiveness was mediocre to poor--not just during tax season but consistently throughout the year. He was only reachable via email and rarely by phone, making it difficult to get timely responses. To be fair, Ron is very affordable compared to other CPAs. At the time, I was paying a fraction of what I pay now. However, I've come to realize that paying three times as much for my new CPA is well worth it--because at least now, I don't have IRS penalties, unexpected tax bills, or unanswered questions. My new CPA is available via phone and Zoom, open to one-on-one consultations, and takes the time to ensure I understand my tax strategy. If you're looking for a CPA who provides proactive guidance, strategic tax planning, and clear explanations, I would strongly recommend looking elsewhere. Just as we expect doctors to have bedside manner, I believe a CPA should show a level of respect and care for their clients. Unfortunately, that was not my experience. I often felt disregarded, and the lack of communication left me with IRS penalty letters, an unexpected tax bill, and a new CPA who is now cleaning up the mess. Ultimately, I take responsibility for not holding Ron accountable sooner. However, if you choose to work with him, be prepared to take a very hands-on approach and ensure you fully understand what he is offering. I've since found a CPA who is a much better fit--someone who takes the time to explain tax-saving strategies, aligns with my long-term financial goals, and ensures I won't be blindsided by another massive tax bill in 2025.

So happy we found the CPA office. Andrew is extremely helpful. Very easy to work with. I have…read morenothing but good things to say!

6 hours no contact by phone or email Granted I did not leave…read morewhat kind of business I wanted to discuss but so much for 100% return contact in 50 minutes.

Melody was fantastic! She handled everything with impressive professionalism, deep expertise, and a…read morewarm, personable manner that truly elevated the entire process. She was thorough, attentive, and made even the most complicated details easy to understand. We felt completely confident in her work and appreciated how effortlessly she guided us through each step. We couldn't be happier with the service we received and highly recommend her to anyone looking for a trustworthy, knowledgeable, and client‑focused tax professional.

Kevin has been doing my taxes for years. When I realized I needed to retroactively update my 2022…read moretaxes, I texted Kevin and he immediately called me back. He pulled up my 2022 tax return right then, fixed the issue and everything was resolved. Fantastic service. Kevin and his staff are always knowledgeable and efficient. Highly recommend.

Mini and her staff have served me and several friends/family with tax services and advice for many…read moreyears. The have been a joy to work with and been professional throughout the entire process. They are quick efficient and thorough. She takes the stress out of tax season!

Mini's Income Tax Services is amazing. Minerva is amazing and answers any questions or concerns you…read moremay have. All my family has been going and still do since I was 8 years old. I am know 24 and she is my tax preparer. I value her service because she is diligent and pays attention to detail. I also want to mention that her staff is respectful and welcoming.

I contacted David and he responded quickly and offered to help. We had one other conversation and I…read moreuploaded my information to his website. I followed up with him via email and didn't hear back. Thinking he was just busy I tried emailing again asking for a status of my request....no response. Basically David ghosted me and left me with no help or recourse. I of course do NOT recommend him or his business. Would sure like to know why he refused to help me.

David made my overdue issues with the IRS much simpler than I had anticipated. I truly appreciated…read morehis extensive experience and prompt communication. I highly recommend him and have already referred him to family.

We have been with Stack Bookkeeping for 6 months. They are really easy to communicate with and I…read morelove the service that we get from them! Would highly recommend if you're looking for a bookkeeper

From the owner: Stack Bookkeeping helps creative businesses stay financially sharp without losing focus on their…read morecraft. Whether you're a tattoo artist, designer, musician, or maker, we handle the numbers so you can handle the vision. Transparent, personalized, and built for creatives—reach out today and let’s get your books in harmony.

I had a very disappointing experience working with Crystal as my bookkeeper. While she was pleasant…read moreat the beginning, her attitude quickly shifted and she became consistently rude and difficult to communicate with. One of the biggest issues was her lack of accountability. There were multiple mistakes made by her team, yet she never took ownership or responsibility for them. Instead of acknowledging the errors or offering any kind of apology, she was dismissive and unhelpful. This left me in a tough position, especially when transitioning to a new accountant who had to spend significant time correcting numerous errors. It's frustrating because I've since seen other reviews describing a similar pattern--friendly at first, then becoming rude and unprofessional--which was exactly my experience as well. I would not recommend her services based on my experiences.

Wow!! What can I say about Crystal and her great customer service. I contacted her to complete our…read moretaxes but it was right around tax day. When I realized she was probably swamped, I gave her a phone call to explain we were trying to get everything taken care of in order to apply for a house loan. Once I explained on the phone, she had everything completely finished and ready to file within hours! Her communication is top notch and she never left me feeling I wasn't in the loop with the paper work being filed. Thank you again! #CrystalAreTheBest

Great working with you Michael. I will be sure to recommend your services to others. It's truly…read morelife changing.

From the owner: At Carrollton Tax Relief, we're here to help you with all your tax problems. Our main CPA, Michael…read moreBailey brings a unique dynamic to any tax situation as he was formerly an employee in the IRS. He also spent time working with various corporations, government entities and small businesses. This wide range of experience, and formerly having the vantage point as an IRS employee, he knows how to navigate very complex and difficult tax situations. We specialize in tax resolution services, but we also offer individual and business tax compliance, tax planning, small business accounting and Quickbooks services.