My Mom spent from 1500 Thursday to 1700 Friday in the emergency department waiting for a room. Was not briefed on how long she would be waiting. Once she was moved to the Women and Children's Pavillion. the nurses were more helpful. Most read more

Please don't go here, I went into the emergency room in full uniform, on active duty orders seeking medical help and they brushed me off through the whole process and then did not document any treatment that was practiced on me. Staff, Nurses, and Doctor 0/10. read more

Great friendly staff , updated facility really like in going and outgoing everything went perfect

If you enter thru the ER be prepared for hours oof waiting to be admitted to hospital . I came in to Er at 930 pm on a Saturday night was finally admired to hospital proper 28 hours latter. Two weeks later I cam back . The place again at 1000 am Tuesday morning and was not admitted till 200am the next day . The place is a bureaucratic nightmare on steroids. for example before discharged I requested a CD of my CT scan to take to a specialist in a hospital in B'ham. I was told I would need to go to medical records on the 1st floor. I am on a he 8th hock to an IV I ask could medical records come to me . The answer was no. Take my advise drive to the Hospial in Pell City it is only 30 minutes.. read more

It's the only hospital around. It's not bad but could be better. The nurses were nice but not attentive.

Inflatable beds are insane. It's one thing to know hospitals are difficult places to sleep. However these beds inflate and deflate continually. Who could possibly sleep like this. I asked the nurse. She said you can't turn it off. The director of nursing I imagine is responsible for this very poor decision.cardiac like most pts require sleep for healing. And good health. read more

Horrible system. Young family member came in via ambulance and with extremely high blood pressure and pulse and sat 4 hours without even having them do the paperwork. Spoke to the desk and then Dr came out and said still 4 more ahead of her and they weren't even able to do the labs while she waited for a dr. Decided to take her to another hospital. read more

After driving 8 hours from Florida to see a dying family member, we have been met with the best and worst of staff. As a medical professional , I was appalled at the rude reception from the staff on the 8th floor. We have a large family, so our family was moved out of ICU to the floor in order for multiple family members to say goodbye. As we were visiting, a nurse barged in and loudly and forcefully informed us that "only 1 visitor per day" and that we all had to leave. While I understand policy, the point of being moved to Med/Surg is to allow for more visitors. Humanity and empathy were not on display and to be so rudely told to leave is unacceptable. I would not recommend this facility to anyone. Go to Birmingham. read more

The doctor on call May 22, 2025 at 9:00 pm is a joke! It didn't even feel like we were talking to an actual doctor. I had to pull up bloodwork results on my phone for him to try and explain what they meant. He seemed clueless! He was also very unprofessional. Seemed like I was talking to a random person that just walked off the street!! read more

ER - long wait, stinks, dirty bathrooms, triage floor is covered in dirt and bandaids. It looks like a nightmare in there.

Horrible attention ! My husband came by ambulance 4 hours ago and by this time we still waiting . We can die here because is to long for wait medical attention! read more

Never go to RMC Health System ER! I legit sat in pain for hours with extreme dehydration, so bad I was seizing and I have never been that bad, ever! They did not give me an IV for fluids or anything for the pain, and the little male nurse tried to assume I was having a panic attack!!! I know what a panic attack feels like, and that, you dumbass, was not a panic attack! Maybe you need to not assume anything about a patient. So unprofessional. I should have left, but I only went because they are the only ones with a urologist on staff in the area, that I was told by the ER doctor in Talladega hospital when I went on 4/30. So I thought surely that's exactly where I should go because I knew it was a kidney stone. I'm supposed to have removal on Tuesday, but it felt totally different this time - the seizing and pain were extremely intense and the scariest thing I've ever felt, worse than my endometriosis pain! Even though I legit haven't drunk anything but water since my 4/30 ER visit! So I thought if it's this bad, if I needed emergency surgery or something like that, I should go wherever a urologist was on staff. But wrong! I will be reporting them at 7 am! I've already talked to someone over the ER nurses and got the number for who can help me with this complaint. Also, there was blood on my bed from a previous patient! I mean, I have never been in a hospital that was so terrible towards its patients and showed such total neglect of care. read more

Excuse my language but my father has got diagnosed with Covid and a breathing issue and they sent him home with 5 friggin days of antibiotics that they weren't gonna prescribed him . They didn't do jack shit and he told me all of the nurses complained about having a job and making money . My fathers nurse Didn't care for my father and was an absolute joke . If this is patients get treated during a pandemic the hell id hate to see you deal with them on a normal day . All I can say is if we end up at Uab I am going to bring a lawsuit against this place . read more

I was at RMC today for a same day procedure and am very pleased with my care. Dr. Collins did an excellent job and was very caring and attentive to me. He answered all my questions and concerns. Dr. Tucker was my anesthesiologist and made sure that he had all my allergies and history under control. Im very thankful I didn't wake up sick. Jami and Brenda were my nurses and they did a fantastic job. Thanks ladies for sticking with me from beginning to end. Sorry my veins gave you so much trouble read more

My husband was working in Anniston Alabama when he fell from a possible stroke. This 9 TH floor hospital he was on was terrific! If your lucky enough to get Jennifer for your nurse and Hannah her asst, you'll be well taken care of. We're from San Diego, Ca got worried with some reviews but the ten days in hospital were great!!! Stay on 9 th floor if you can lol Even the wonderful cleaning lady Angela will make you smile read more

I went in to have a hysterectomy and I will say from the time I had to go for the blood work and labs before to the day of surgery and until I went home the staff was absolutely amazing. They were very attentive, understanding and calming with me. The surgerical areas were clean and very quite ( which I loved ). Everything and everyone worked so well and smoothly together. read more

Same day surgery to remove enlarged ovary was very good. Quiet, clean & professional staff. I split open after staples were removed 10 days later. Since bowel had pushed out of the incision & next nearest hospital was an hour away ambulance took me to RMC. The ER & staff were efficient & professional. I was in surgery in less than an hour. Admitted to 8th floor after surgery. Nurses were pretty much great, that is where the good stops. Floors were nasty looking, appeared not to have been properly stripped in quite some time. A lady did come through a couple of times & sling an equally nasty looking string mop randomly around the room. Bathroom had hair & dust in corners. Dust on blinds & ac unit had a whole family of dust bunnies under it. I was using a bedside commode because toilet was too low to get off of with a bad hip. After I'd use the commode it would be dumped in the toilet with splatters all over, sometimes flushed, sometimes not. Dirty linen was kept in a hamper in my room for my entire stay of 7 days. I was asked what I wanted to eat by a lady who didn't speak english well. She admonished me daily "You not eat!" I was given cherios one morning & I told her I would eat those. I never saw another "O". I did get corn flakes one morning. Asked for ham & cheese sandwich, got tuna salad. Now to the best part. on day 3 of my stay the ac/ventilation went out on the floor. The halls & nurses station were unbearable. No walking in the hall for exercise in that sauna. This went on for 4 days. Thankfully that dirty ac unit of mine was throwing icy air into my room. When it came time for a real shower. Surprise no hand held showerhead! I did have 2 shower chairs stored in my bath. I investigated all unoccupied rooms for appropriate hygiene plumbing. I found one in a room that was being used for storage. Patient care technicians, under protest, did remove enough for me to get in & shower. Wound care team did manage to take good care, though they kept changing the date for my discharge. They came in on morning of day prior to scheduled discharge & insisted that I would be home in a couple of hours. My daughter had returned to her family 300 plus miles away. Told wound care lady my ride & person to stay with me couldn't be back until the scheduled discharge day. She told me they would get me a ride home. That's when patient care advocate was called. All in all I made it through. I wouldn't take my snake or spider to RMC. Such a shame as it was an excellent healthcare facility in years past. I worked there for 13 years. read more

This hospital deserves NO stars. I was in car pile up accident. I got here a little after 6PM and I am still here in lobby at 1:00AM. The drink machine sold out and second machine gave me wrong drink. Snack machine has old food. The bathroom was out of toilet paper and paper towels. The front desk person said he couldn't see in system anyone in lobby status and kept continuing sidebar conversation with the officer. The front desk stayed unattended. I been here so long I've seen shift change and staff meal orders arriving. read more

thanks to them they killed my grandfather sending him home while he was sick and weak and definitely send him home throwing up and couldn't even keep anything down so thanks to u PERIOD SO THANKS! read more

I've been trying to see a heart doctor for over a year and a half. They have canceled 6 out of 7 times since I started seeing them during the summer of 2021. It is mid Feb 2022 and I was on my way this morning to finally see the heart doctor and they called on my way to the doctor office to cancel the appointment...again. I am in just disbelief over all this. Anniston Regional Hospital is the worst I have ever been too in the 20 years of a chronic illness. I'm sure there are great people working there... but they are far and less of them then you would think. I had to beg and plead with them to no avail. .........If you want to live a longer life...find another hospital than Anniston Al Regional medical hospital............... read more

Had to wait nearly 12 hours just to get into the ER. Then do four hours of infusion. Then checked into the room up on the 7th floor. Most of the staff has been nice here. Saw a doctor over night, Dr. Bidokov who seemed quite nice, efficacious, and efficient but he said the hospital drs would be taking over. I have a number of immediate health issues. I have seen neither hide nor hair of them. I asked the nurse, she said they don't call drs to come check on patients because the hospital drs get angry at having to do "extra work." sure extra work. How about work at all. I removed the heart monitor because the nurse never responded to my request for a shower while my wife was here to assist me. So I sponged off. The heart monitor has been off for hours now and no one has even checked. I believe that it is just a means to charge extra because no one is monitoring. They won't let me leave either telling me the insurance won't pay. Very shitty. Update. Next day - still haven't seen a doctor at all read more

if you are using the outpatient facility ,you have to sign in on a kiosk ,it will over charge you and when you finally get to the window the woman says it does that all the time.so i called afterwards and was told i would be called back next day ,that was 3 days ago, so thats 175 dlrs thrown away .beware read more

Had back surgery two months ago had post op infection. Was hurting so bad Sunday couldn't get to uab west. Went to emergency room to see if they would help me get my pain under control so I maybe could get to my surgeon in uab. No problem they said once I got in and they gave me pain meds they wouldn't let me leave. I ask if the doctor would he reach out to my surgeon who he did. They did a cat scan and it showed a pocket of puss. She needed some info by looking at the wound. The doctor that was over that part which was a Dr Hardy (made me sick to just type his name)refused to see me because I had already had surgery said he wouldn't help me. My doctor asked if he even came in the room. Which he didn't. This was by far the worst treatment I have received in any hospital my doctor was worried about my care and finally got me transfers that night I'm still in the hospital in uab been here sense last Sunday night. Had surgery the next day to clean it out. Refusing to treat people with serious complication can cause death. Things like this could make people think very hard about legal action. If you are close to Anniston and need help I would suggest going maybe to st Vincent's in pell city. read more

My son was ambulanced to RMCH in Anniston today. 38 year old black male diagnosed having stroke from clot in neck. There was male white nurse only that talked to him throughout with negative, demeaning attitude. I'm posting this because my son actually walked out without complete treatment from this nurse. I spoke with head nurse and she seemed concerned and said she would report up. I called after he had left. I plan to contact their Admin tomorrow & media. We are all stressed and concerned with the virus. I was trying to get to my son after the panic call while he was driving and I had a panic attack. Yes I was afraid he had the virus. Emergency personnel had to help me on the road. I know most nurses are some of the most wonderful, compassionate people in the world. My sons daughter is majoring to be a nurse. I always praise the field, especially now. I am very saddened and disappointed that this male nurse projected his frustration on my son without knowing he's a reputable local businessman for past 10 years. Exactly what God is trying to get us to do now, the nurse did opposite. Care & love each other. read more

I took a close friend to the ER last night. She had been in a car accident a week ago and thought she was OK. She developed a pain in her chest so bad that she could not get out of bed or even stand up at all. It was clear in talking with her for 5 seconds that she was in agony. When we got to the ER at RMC, they told us they needed to do a CT scan. When they took her back she was in too much pain to get out of the chair for the scan. We went back to the waiting room and they did nothing for 5 hours. By this time the pain meds and muscle relaxers she had been prescribed by her regular doctor were wearing off. I asked the nurses what was going on and they said "we cant give her pain meds until we do the CT scan to see whats wrong". They also said "we cant give pain meds in the waiting area". Now, I am not a doctor, but I am also not a complete idiot. Had this been my situation to control I would have assessed the persons pain and started with the first goal, stop the pain so we can run tests. Apparently that is far to complicated for the inept morons at RMC. After being there for a total of 6 hours, we left to get the regular pain meds she had at home. I can imagine that people could easily die in the horrible environment at RMC without a moment of concern from those callous jackasses. This hospital deserves negative stars and should be closed down. Its not serving the people at all. It is, in fact, a poor excuse for a bad attempt to seem like they are trying to help. This hospital is just disgusting and its staff is horrible. read more