This past Wednesday I took my 82 year old grandmother here, and the girl working I think her name was Tara? Gave her nothing but attitude and seemed like she wanted to quit right then and there when we were having issues checking in, after she rudely declined my grandmas papers. ‼TREAT YOUR ELDERS WITH RESPECT‼ read more

I choose this location because they are never super busy. The location is convenient and you can park right in front of the door which is great for my mom who is on a walker. The staff are friendly and helpful. I have never had a bad draw. My whole family goes to this location. My son, who has a needle phobia but had to have blood draws monthly did ok here. The staff are patient. In fact today there was a special needs, non-verbal, patient there. His keepers had their hands full but the RML staff kept their calm and quickly made him feel at home. They got in fast and out just as fast making it more tolerable for this young man. read more

Regional Medical Laboratory - My stick - Laboratory Testing Near Me - Tulsa, Oklahoma

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The staff is terrible - unprofessional, unfriendly and not at all helpful. They should not even be able to remain open or they should learn something about customer service. read more

I am required to use this lab by my PCP for the last three years. First, the RML was sending billing to Community Care Tulsa when in fact I am with Medicare. Second year same problem. This year in for yearly Wellness Visit and RML did bill Medicare for my blood work. Problem is it was not coded correctly by RML and I received a statement for $108.35. Call to RML and was told Medicare rejected payment and it was my problem. Call to Medicare and was told not to pay this statement. They said RML made two mistakes on this clam and they needed to make corrections and resubmit clam. Yes I did sign an agreement that I am responsible for all clams not covered by Medicare. I was told by a representative of Medicare that in this case, it does not apply. read more

I take high risk immuno-suppressant medication for which I am required to get blood tests every 3 months. I am highly vulnerable to Covid-19. There is a sign on the door to the CityPlex building and another sign on the door into the RML lab that say that masks are required. I went to get blood drawn at 8:00 a.m. While I was at this facility, two patients and three RML employees entered the waiting room without masks. When I said something to the receptionist about the employees, she said that RML provided masks that they would put on after they entered the lab behind the waiting room. I told her that it was not okay for them to walk past patients in the waiting room without masks, but she argued with me. Patients who go to RML Labs should be aware that the rules regarding masks during the Covid-19 pandemic are not enforced for RML employees. read more

I had to get my blood drawn for several tests and am terrified of needles. I walked in and the ladies working were so kind and helpful in calming my nerves. I have to have blood work down again and will make the trip down to this location again. read more