Always closed when I need them, always slow, unprofessional, ATMs are down half the time.read more

Closed in the middle of the day (2:10pm) for no given reason. Literally watched 10ppl walk up to…read morethe door for the same disappointment. Glad this isn't my personal bank and I certainly understand why they're rated so low.

Angie H. was strategic in assisting me with identity theft and banking issues. She was pleasant,…read morepatient, and knowledgeable about my next steps to rectify the issues. She is an outstanding employee!

Josh in the drive thru is always friendly and on point. The rest of the staff is likewise engaging…read moreand helpful

We have banked with Regions for nearly 20 years and have been very pleased with their services…read more(Checking, Savings, Investing). Over the years, we have worked with several different officers and tellers. All have been both friendly and professional.

After banking with regions for 13 years never encounter a rude distasteful customer service until…read morethen.........below is the rude employee who diligent laugh and close the window on me after waiting in line for 15 minutes in drive thru. I can't wait until Monday to close my account. Her name is KRISTINE AKA rudeness.

I have been a loyal customer since it was Wachovia. Wachovia had a very friendly and helpful…read morestaffs. Since wells fargos took over, the service remains the same or, dare I say, even a little better. The staffs and bankers are all very friendly and understanding. I was greeted with smiles every single time I been here. Can't say the same for the Germantown location. Not one time did this location gives any sort of attitude. Even though it farther from my home than the Germantown location, I always go to this branch. Never waited longer than 5 minutes and extremely helpful staffs. I decided to write this review because I got my wallet stolen and was extremely paranoid. They walked me through process with ease and beyond patience. I appreciate their empathy for me. So I greatly recommend this bank as the bank of choice.

Customer service!! They held my payroll check for 5 business days! I have called and called with no…read morepositive response! I have checked with my employer and everyone's checks have cleared and the bank is still holding my paycheck! After being a customer for 12 years this is how they treat me!!

The staff is always pleasant and fast. I can make a deposit online and not have to drive in if I…read moredon't want to. The online banking tools are easy to use. Credit associations usually can beat other financial institution loan rates, etc. They have a drive-thru and are open on Saturday. Saturday hours are a major bonus just in case I make a major mathematical error that requires a trip.

If you are eligible to be a member here, I recommend it. They are very friendly and have extremely…read morereasonable loans. Go FedEx!