Janet was quite friendly and helpful. She handled my changes effectively and efficiently. She…read moreanswered all questions and she was thorough. The branch was well kept and the wait wasn't long at all.

I love the excellent customer service America's First provide. The decorations make you feel so…read moremuch appreciated and cared for. We all have things going on in life, but its something about the way you feel when you go in the bank and see the decorations they bring a smile to your face and joy to your soul. Please bring back the decorations we as your customers appreciate them. Thanks in advance for your consideration to this matter. The Bradley's

I have had nothing but good service from America's First. Loan rates were the best, credit card…read moreservices wonderful (credit unions usually are). Mobile banking stuff is great. As is normal paper work setting stuff up can be tedious but even with that hassle it's well worth banking with them. Everyone is facing challenges with hiring but never had an complaints about the people I have dealt with. They keep getting more and more of my business.

Called the Helena branch for almost a month every other day and it always rang to the call center…read more The call center told me I had to speak with the branch to take care of what on needed done. It's was a huge catch 22. Such a cluster with them during Covid-19. Not happy with them at all.

A wonderful local bank. They know you by name and also enjoyable to work with on our accounts…read more Love their savings on our mortgage!!!

We came here bc my niece needed to make a deposit. She used the ATM and she mentioned having a…read moreminor issue but was able to complete her transaction. This location is kind of in a busy area.

As far as banks go, this one is all in all pretty good…read more One thing to note, it is located in a pretty busy area of Alabaster and there can be substantial traffic (for this area) if you are trying to get in and find parking. They do have dedicated parking space, that is pretty big, but they can get filled up, especially on Saturday mornings. Staff here have always been friendly. They offer all the same services that you would expect at any bank .... checking, savings, loans, investments, etc. If you are a member of Regions and haven't been to this location, you should check them out if you're in the area.

I have done business with this location for over seven years. These ladies have taken the time to…read moreknow my name and my family. I could not ask for better bankers and they are always in great moods when I walk in thank you. You guys so much.

This bank was so clean and the people were a delight! Helped…read morewith a very hard bank issue and were so knowable in how to deal worth it!

We have used Regions Bank for our home-buying twice and were…read moreso pleased with the professional assistance of Rebekah. This kind lady was caring, helpful, and concerned, she was even there after bank hours and, on weekends this Beautiful lady was on the job. Thanks to her she made our experience with Regions again, unforgettable. We got everything we needed to buy our new home far as financing to fit our budget. We highly recommend Rebekah in Pelham, Alabama. We are now happy in our forever home. Home Sweet Home!!

Great service, even when busy they greet me with a smile and help me with great customer service.read more

put in a loan they pull credit never heard anything back from them.the worst place to get a loan at.read more

There really is not a whole lot I can say about this credit union. I have never been inside, but I…read moreuse their ATM because it is the closest ATM to me. I like that the ATM area is well-lit. They do charge a $2.50 fee to use this ATM if you're not a member. However, my bank offers me a service where they give me back ATM fees so that's not a big deal to me. My only issue is that I wish they would allow for us to get cash in increments of $10 rather than $20. I do not like to carry cash. Most of the time when I need cash, it's to have a tip for a Yelp event or my kids need a few dollars for something at school. Anyhow, because it's convenient, I'll continue to use their ATM.