My husband and I transferred our accounts from Michigan to Alabama when we relocated here. His…read moreaccount was assigned to someone, and when I asked to be with the same adviser, Elaine, the office manager, said I could not, because you need to have a large amount of $$ to have that particular adviser. I told her but I have more money in my account than my husband... this didn't make any sense. This was at a Charles Schwab event, and I felt humiliated. I had never been treated like this in Michigan. I did get the same adviser, but our customer service was never up to par. Only my husband would get annual calls about his account, no one there would contact me. We have since transferred out accounts to another financial planner and we are through with Charles Schwab. I cannot advise anyone to use this firm.

The Birmingham branch of Charles Schwab offers helpful seminars, where they explain their views of…read morethe market, various products and who might benefit from them. Their suggestions have always had my best interest at heart. They also periodically offer a free "shredding" event where you can take large amounts of old papers to be safely disposed of. Even though I have a modest account, I have always been treated professionally and courteously by Elaine, Lynn and the other professionals at this branch (as well as the national 800 number). I have recommended the Birmingham branch of Schwab to family members and co-workers and they have all been pleased.

A great bank to bank with who helped me get my secure checking account opened, were very helpful…read moreand understanding. They helped me get a past Early Warning Services issue disputed and taken care of. As well as helping get my SSI direct deposit going. Chase Bank is a 5 star.

It us great to see Chase finally expanding in Alabama. This particular location is in the same…read moreshopping plaza ad Full Moon Bar-B-Que and Aldi. It is a modern looking building and I have been a long-time customer of this bank. I would definitely recommend doing your banking with Chase.

I have found that Shanel Joseph is an incredible service oriented banker…read more I have been very happy to do business with Synovus Bank!

very helpful, friendly, knowledgeable, and professional. i'll be using this bank from now on. also…read morevery convenient.

This use to be BBVA. BBVA was bought out by PNC bank(for a lot of money), so here we are. I came…read morehere to use the ATM. The ATM worked fine, so there's not much more to ask for. It's very easy to get in and out of this location. Conveniently located in the Grove.

I was a customer of a bank that PNC bought out. The first time I went to a PNC branch, they took…read moreforever in cashing a small check. They also since they didn't know me went to extreme hoops for my identification, which were totally unnecessary.

This particular Chase location is located in downtown Birmingham, Alabama by the university.. it is…read morea small location, and parking is very difficult. However, there is a small parking lot in the back that if you are a customer, you can park at. The staff was extremely friendly and professional. Jordan was my cashier and seamlessly handled my three transactions. She was also extremely personable. Chase does not seem to have a strong presence in the Alabama market. Jordan, the girl at the counter, did tell me that they are expanding, especially around this area. I have been a customer of Chase for a long time. I was at first a member of Washington Mutual and when Chase purchased them I gave them a chance and it has been a very positive experience. Not only at my branch in my hometown, but since I travel a lot for work, I do try other branches and I have never had a negative experience. All In all, this was an extremely positive experience and I will give this particular branch five stars.

Very helpful with what I needed. Centrally located downtown…read moreBirmingham. My only issue was finding a place to park.

Now i know why i stopped banking here. Always a charge for something and something petty as me…read morewanting to buy a roll of quarters they declined because I DONT bank with them and NEVER will again. Now i can enjoy my drive to Tuscaloosa for my coins. Pitiful institution.

Wonderful small town bank!! Everyone is friendly and helpful.read more

Alliance Capital was very helpful in obtaining financing for our purchase of the building we…read moreoccupy. We were helped through every step of the process. We received outstanding attention, excellent communication and timely follow up at every turn. We now have a great relationship established with an outstanding local bank. The loan program is also in conjunction with support of the US SBA. Overall we were able to secure a great loan structure, a very competitive interest rate, a longer rate commitment. Alliance also helped us minimize upfront fees, costs and cash requirements. I can't say enough how effective it was to work with Alliance Capital and how much better off we are through their assistance.