Conveniently located at the beach near JTB and close to our condo…read more This is a solid WF branch. The staff is always friendly. Your choice of banking, ATM, drive thru or walk inside for full service. I was in need of notary service and kind of in a hurry on a Friday. I stood at the counter for about 1 minute before being waited on. The nice lady at the counter confirmed they could do it but there was one person ahead of me. Fast, friendly and efficient. I'd like to remove 1/2 star due to my dislike for the constant effort to up sell you on some sort of product. Besides that I'm a happy WF customer.

This location feels like a ghost town. There is never anyone at the desks when you walk in. When…read moreyou finally get some help, they behave like a bank! I asked to have an item notarized for an ailing father they gave me some runaround about why they could not do it. Well, went to Vystar and they not only notarized his POA for me, but the plane was buzzing with helpful staff and we ended up moving all his accounts to them. In addition, Vystar had less monthly fees and ATM charges. We had been at Community First since it was Educational Community CU. they have gone straight downhill. Their customer service by phone is also very slow. There are plenty of other options out there folks!

I have my savings account here. Just because of the horrible customer service. I hate going into…read morethe bank. The staff when you can get someone to help you are rude and give you the impersonation that your interfering with what ever they are doing. the bank manager Denise is the rudest of them all. I tried using there internet banking, well you have to have a master in computer programming to even understand it. I would use the term credit union very loosely, credit unions are suppose to be member centered, they could care less about there members.

This branch struggles to service their business customers. Simple tasks like opening a new account…read morecan only be done by one person, you have to schedule appointments days in advance and don't be early because " she's with somebody" is the answer. SMH.

Positive customer service experience at this center, great location!…read moreWent in to deposit a check and there was no line. Teller was friendly and professional.

Setting up a bank account can be very daunting, it should not be, but we know it can be. I walked…read morein here and was greeted like a long, lost friend! I need to set up a brand new account and haven't had a local bank in about 1 million years. The entire process took maybe one whole hour from start to finish why? Because I asked 82 questions they asked the same amount of questions to ensure that I was getting the right account for my needs. Absolutely a pleasure to work with!

From the owner: Ameris Bank's Ponte Vedra Branch offers full-service banking for individuals and businesses in…read moreFlorida, providing a personal touch to your financial goals. Our team handles everything from everyday deposit transactions and credit card services to specialized solutions like mortgage loans, auto loans, and retail financing. We are also a dedicated partner for local companies, offering comprehensive business and commercial banking, including business loans and appointment-based treasury services. Whether you are opening a checking or savings account or using our online and mobile banking tools, our friendly, knowledgeable staff is here to ensure your banking experience remains simple, local, and personal.

I've topped at this location a couple of times over the years- it's fairly easy to get in and out…read moreof & I love a drive up ATM. Side note- I swear I only go to banks now for atm's or a random cashiers check. Now most everything is on the app. I do miss the connection with familiar faces, but I also appreciate the convenience of not having to fit in a bank run! This really is my number 2 location I like to use that is close to home.

Never thought a bank would have the least amount of customer service as Bank of America these…read moredays!!! One teller no drive ups and not a friendly face in that bank!

BoA simply does not want to render any personal service any longer. They gave $100 million to BLM…read morenot long ago, but now seek to cut payroll. They just walled off all but one tiny teller station at Neptune Beach branch. Would not have believed if I had not seen. We will be pulling accounts starting with HELOC. Already started doing so. This being said, the branch manager is great, the tellers have been wonderful, and the Merrill Lynch guy (Tyler) is fantastic. Corporate just doesn't give a rat's rectum about customer service. They think they are driving folks to electronic banking. Wrong - they are driving folks to other banks. We are not talking nickel and dime customers. Too bad - will be ending a 50-year relationship that started with Barnett Bank. They just don't want my business. BoA should just tear down the facade and stick a pole in the ground - give your money, don't expect anything in return.

My wife came home and told me what a great experience she had! Howard made it very easy for her to…read moreset up a new account.

Stay clear of this mega-lender…read more 2 weeks since final $21,364.26 payment by WF Cashiers Check cleared still no lien release. Payments WERE NEVER timely or correctly applied. You can reach them but in a minute they'll call you. They don't respond to CFPB complaints with any adequacy, it seems they own their own regulator. I have no choice but to present my evidence to the local prosecuting attorney.

Very friendly and helpful service. They went the extra mile to help me with my own account and…read morehelping me with my Moms account.

Know me as a customer. Helpful. Clean Well lit. Sanitation…read morehand sanitizer available. No harassment to sell anything. Smart bank employees. Know me by my first name. A lollipop for the taking. Convenient location. Close to my house.

I have been banking here for over two years. The people that work here are respectful and nice…read more The services provided here are cost friendly. They do have military account specials. They do have wifi.