1 Rating is incorrect. Should actually be lower - but that's the bottom level. Terrible service…read moreand processes. Do not expect the Keesler organization to proactively support customer requests or follow-through. The customer needs to monitor their processes and steps continually or things will not get done and the customer will be left holding the bag. They are not reliable and do not correct problems which they either initiate or negligently ignore.

I feel the overdraft fees are excessive and predatory. Even if you try to add money to your account…read morebefore the payment posted, they will charge you a $25 fee that brings your account negative and makes a snowball effect. I have not used them as my main account for a while, and now I remember why.

I used their ATM to withdraw $50. I am not a member of this particular credit union so I was…read morecharged a $4 fee on top of my bank's fee. Their ATM dispenses $50 bills not $20's like most ATMs. I went in to get change but they would not give change to a non member even though I just paid $4 to use their ATM.

Navy Federal is the best credit union I've ever joined. This location is my favorite…read more Pros: The employees are so friendly. As soon as you enter you are greeted with a warm friendly smile and greeting. Even if the lines are long they will quickly let you know you will be taken care of soon and thank you for your patience. They also have great interest rates and financial products. Lastly, they are open on Saturdays. Big plus for me because I work weekdays and I live 45 minutes away. Con: No drive thru since they are in a shopping center. Overall I love Navy Fed!

The staff here are always friendly and I've never had any issues here. Convenient location close to…read moremy apartment.

This review I'm writing is to show how companies such as Hancock Whitney Bank , is of no help to…read moreSmall business , Contract Services has been a customer of Hancock Whitney bank for 5 years , they were more then happy to open our business acct and service our needs as far as us putting money in n their Bank . When we really needed them to help us fill out our application to borrow money from SBA loan , Hancock Whitney Bank informed us that the first round of money from Federal Government Money was gone and they are no longer accepting Applications , I asked if we could go ahead and fill out application for the next round of money , they told us no !! Hancock Whitney Bank is more then happy to help you during times that are Good , but when times are hard such as during the Corona 19 Virius , Hancock Whitney Bank will let Suffocate and lose all that you have worked hard to have , my Advice to all that Read this , Go to Community Bank and Open an Account , they Helped us prepare our needed loan Documents , we did not even have acct there , we do now , and will be closing our accts at Hancock Whitney Bank . Again do yourself a favor and Go quickly to the Community Bank in DiIberville Ms , ask for Darnell , she will be the lifeline that can Help you !!!

Very disappointing that there is a Notary at the bank but they can only Notarize certain documents…read more I was told they have very strict policies. Huh? Your verifying my identity! This is not Rocket Science! They definitely have the I don't care attitude, tellers not very friendly. I'm going to pay a $20 penalty as i am closing my account out before 6 month time frame they require. Didn't even get the "Sorry for any inconvenience" line. They told me to go to the UPS store where they charged me $40 for Notarizing my Documents.