I used their ATM to withdraw $50. I am not a member of this particular credit union so I was…read morecharged a $4 fee on top of my bank's fee. Their ATM dispenses $50 bills not $20's like most ATMs. I went in to get change but they would not give change to a non member even though I just paid $4 to use their ATM.

Ms. Jo was very helpful to me. She explained everything to me in detail and what I needed to do…read more Her customer service was exceptional and very professional.

The staff here are always friendly and I've never had any issues here. Convenient location close to…read moremy apartment.

I'm always waiting on the first or other days for about 20 minutes to 30 minutes. No ar pass road…read moreon the first I have one teller and the atm is not working. It's always something. I been with this bank for 20 years. I'm very disappointed.

Stopped by to take cash out of an ATM; however, only a drive up ATM is available (went inside but…read moretellerline was too long). Nice office and location but only giving a 4 star rating due to the lack of a walk up or lobby ATM.

September 29, 2023, I purchased a car, and paid every month, no late charges for a whole year. A…read moremonth and two weeks ago, I totaled my car. So, when I applied for another auto loan. I was quickly denied. State Farm paid most of the loan off within two weeks. I have been messaging Keesler on the claim status that GAP coverage will pay off the remaining balance October 18. Yet, despite my continued updates on their payment, they expected me to continue making payments. If I have no transportation to get to work, no money is coming in, how am I supposed to pay them? I get calls from collections and ignore them. Last week, GAP emailed me that the payoff check was mailed, and I forward that email to them. Yet, I am still getting calls. Do you think they really care about you or try to help. Wait till something happens with your account. Terrible Business!!!!!!!!!!!!!!!!!!!!!!!

Can't seem to log into account(s). Keep getting error message when I try to log in and when I do…read morelog in, it goes back to login page can't do anythng else. I have tried several times on 4 different browsers, safari, window edge, chrome and firefox. Does the same thing on all browsers mobile app and desktop PC. I am running windows 11 and am up todate on browsers. Can't make transfers, pay bills, schedule bill pay or nothing else. can't evenm send messages to KFCU emplopyees to report the problem.

Awesome customer service, very friendly and helpful! I am impressed with their banking knowledge.read more

I had bad experience with Regions (Ocean Springs branch) last month. But today, Relationship…read moreBanker, Heather Alvelo (D'Iberville branch) changed how I previously felt about Regions. She was very helpful and extended to help me further. Thank you for the great customer service, Heather.

Worst Regions branch bank I've ever been. Visiting the area to play in the casinos and needed cash…read more Two tellers available with customers in line and they were ignoring us and doing internal bank business. I'd give them zero stars if possible. They should be shut down; they give Regions a bad name!

Everything So after starting out really good I got…read morecancelled supposedly because I had too many transactions which by the way were all legit and legal. What kind of bank cancels your account because of too many transactions?? None were going to the Cayman Islands either btw !!

it is sucks when people have to wait for the bank to opens at 10 instead 8. They shall open 8 not 10read more

Don't use this bank. When I went to sign up for a bank account they told me there were no fees…read more They have been taking 5 dollars from my account every month for online banking services. I never asked for that and if they signed me up for it at the bank they never told me it would be 5 dollars a month otherwise I would have never even signed up for a bank account with them. When I called about it they said there was nothing they could do about it, so of course I closed my account. Do use this bank unless you want to be charged for something that they didn't tell you about and then when you ask get no help. Worse customer service and terrible bank. Sign up with a larger bank and save yourself the trouble of dealing with hidden fees.