Initially I enjoyed the idea of dealing with a local bank but sadly most everything about this…read morebank, at least this branch, has been difficult for me. Examples include restrictive transfer limits, a website that is difficult to interact with, and most importantly, not enough cash in the bank. I will be moving my banking elsewhere. Oh and no Saturday hours for the drive through.

Mrs. Collins is a SUPER STAR! My wife and daughter visited the Ooltewah branch to open a checking…read moreand savings a count for each of us unannounced. Mrs. Collins and her staff treated us like family and took care of all of our needs and explaining every step of the process

This place will screw you every chance with fees. Plenty of other banks have sign up bonus to do…read morebusiness with them. And no fees. Managers make awful customer relationship decisions, Eric Neff especially. He's willing to let a 7 yr customer whose family was a founding member of millennium bank over 25 yrs ago leave over $64 in fees. Their ATMs suck. Cash won't get deposited till sometimes 4 days later in ATM. The app is a complete joke that is often completely shut down. Do they ever offer any compensation due to their tech issues? Nope, only charge you if they can find any reason. No wonder their lobby is completely empty. Worst option I've ever had for banking.

From the owner: Community Trust & Banking Company is a locally owned and operated bank that provides a range of…read morebanking and investment services to consumers, small businesses and commercial organizations. It offers checking, money market and savings accounts, debit cards, ATMs and overdraft protection. The bank also features certificates of deposit and individual retirement accounts. Community Trust & Banking Company provides loans for automobiles, recreational vehicles, boats, loan tractors and personal use. In addition, the bank offers various additional services, including free Internet banking, monthly statement, cash management, electronic bills payment and direct payroll deposit. Community Trust & Banking Company is a member of Federal Deposit Insurance Corporation and maintains a location in Ooltewah, Tenn.

Was debating bringing my banking to Truist and was referred to their Premier banking..No call back…read more Scheduled an appointment online - no call back. Left a vm, no callback.