The team here is amazing and very knowledgeable! So far I have done taxes, mid year reviews,…read morefinancial planning, will and POA update and every single time, I have been blown away by the service, knowledge and accommodation! I have referred everyone I know to this company! ​

I have used them the past 4 or 5 years because they were reasonably priced, although they took…read moreseveral weeks to actually process my returns. I made the mistake of using them again this year after they made a mistake last season that caused my refund to be delayed until late October, but figured they deserved another chance! Big mistake! their price increased dramatically, and on top of that it took them 4 weeks to prep my very simple return! When asked for a price reduction to compensate for last years mishap I was kindly told (NOT LITERALLY) to fuck off . Not the exact words but you get my drift! Never using them again, and would not recommend them!

The people are patient and kind. They really take their time help you the maximum refund possible…read more And if you have a pdf file version of your w2 they help retrieve it off your phone email whatever and the customer service is amazing can't ask for more nicer people.

I've been a loyal State Farm customer for 34 years, and I can honestly say this is the worst…read moreexperience I've ever had with an agent or agency. This office is extremely unresponsive--calls frequently go unanswered, and voicemails are often ignored for days, if they're returned at all. I had a billing issue where payments were being misdirected to my previous agent, and despite multiple phone conversations, the problem was never resolved. When I finally decided to cancel my policies, the agent, Wendy, sarcastically thanked me for "wasting her time" trying to sort out the billing issue, then abruptly ended the call and refused further communication. I later visited the office in person with documentation to prove the billing error. Her staff struggled to review six months of payment history and ultimately dismissed me, saying I'd have to speak directly with Wendy--who wasn't even in the office during normal business hours. After waiting 10-15 minutes, she returned only to tell me she wouldn't discuss the issue further and threatened to call the police if I didn't leave. I was calm and simply asking for clarification about my payments. The accusation and threat were completely uncalled for. This agency has demonstrated a lack of professionalism, poor customer service, and in my experience, potentially unethical behavior. They accepted my payments and then claimed I hadn't paid. I strongly recommend avoiding this agency.

Wendy and her team have taken care of our home and auto insurance for several years now. They are…read morevery knowledgeable, and have gone out of their way to make sure we have the very best experience. My car was damaged in an accident last year through no fault of my own, and I was unsure how to proceed to have it repaired. Wendy's office took great care of me throughout the whole ordeal. You can't ask for a better agent than Wendy Burpee, and her staff is top notch. naHpiz-0nyvme-kedtof

Worst company. They are charging me an extra $200 for not providing proof of previous insurance…read morewhen the previous insurance was them. They confirmed did not care one bit and will not change it or offer anything with full knowledge I have been with their insurance company over 3 years. Don't do it. They are a scam.

The was extremely helpful and fun to talk to. She made sure I had the best policy i could afford…read more She didn't make fun of my credit score. Gave me a great rate. Highly recommend