I have all my insurance with State Farm and Matt Walters. I am sticking with him and I'd readily…read morerecommend him to others. Excellent customer service.

Great office to work with. They are very knowledgeable with fast and friendly service.read more

Shon is a great agent and advisor. She definitely has the heart of a teacher. Very professional and…read morewelcoming. I will recommend her to all of my customers that buy a car from me.

I have been working with Jeanie of the Beau Brooks group for many years, and I cannot recommend…read morethem highly enough!! They are incredibly knowledgeable and helpful. They are always prompt is responding to emails and/or phone calls. I greatly appreciate them!!!

Madesta at Chris Humphries office saw we could combine our auto policy insurance and she worked the…read moreprocess and saved our family roughly $100 a month, thanks to her!

We've been State Farm customers for several years now. Thankfully, we've never had to file a…read moreclaim. This week I come home to a "hot" kitchen floor in my slab home. I call Chris. He reassured me that I am insured with the best and encouraged me to get my issue checked out. He even sent out a contractor at no charge to me to give his opinion. I called Chris several times over a couple of days. Each time he reassured me it was ok and that I would be taken care of. Thankfully, with his guidance, I still don't have a claim on my record, but only because of Chris Humphries patience and "hand holding". Thank you Chris and team. I highly recommend them!

Ted is great. I have been working with him for a couple of years, and he always goes above and…read morebeyond. He spent days helping me search for a renters insurance policy which had some specific requirements. Even though the policy was a small dollar amount, his primary goal was to make sure I got the policy I needed. I highly recommend.

Ted Miller and his wife (secretary) are unprofessional liars. In May 2011, they cancelled one of my…read morehomeowner's policies without notifying me. Two months later, the mortgage company notified me that I didn't have insurance on that home. When I contacted my agent, Ted Miller, he blamed Farmers for HIS error. Even though all the checks I sent in April had been cashed by Farmers, they cancelled my policy. Ted Miller could not offer any logical explanation for his error or the lack of notification. He claimed it would be backdated from the time I realized it in July 2011. But in fact, I had no insurance on this home from May 2011 to July 2011. In their confusion, they also cancelled my umbrella policy for no reason. Then I decided to cancel all of my policies. For some reason, this was a very challenging task for Ted. I had paid for 2011 in full and was to get a refund for the credit I had on my policies. After receiving over 800.00 in refunds, I was turned over to collection for a 38.00 balance on the account. He and his wife have no idea why the balance was not taken out of the refund check. They couldn't explain themselves again. There is no management to speak to about this and many other problems I have had with Farmers. Each Farmers agency is independently owned. Therefore, there is no one to contact about agent errors. Do not use this duo!

This is a trusted company and the owner has over 30 years of experience. He makes you feel like…read morefamily. They explain everything in great details. Highly recommended for all your insurance and financial needs.

Very clean office and employees are very nice and friendly . I am new to the providence area and…read morewas moving my insurance and they were so helpful!

I was, key word there, WAS a LONG time State Farm client (28 years) till I moved to this area and…read morehad to deal with the agents in this office and specifically Caroline Hoover. She is very rude and treats you like you are beneath her. I have since cancelled all of my polices with State Farm and went with Allstate which so far is WAY better than State Farm. If you are moving to this area I definitely suggest that you find a different agent because there are only 3 people that work in this office and it seems like Ms. Hoover runs the show here if you know what I mean. The sad part is she is just an associate not even the actual agent which really speaks volumes for this office. Anyway beware, I learned the hard way hope no one else makes the mistake I did. Oh and if you are wondering why I just didn't switch agents well Allstate saved me QUITE a bit of money so I just decided to switch all together after getting treated so poorly and even calling corporate didn't help. ---BREAK---This all happened back in Oct 2015 and I wrote all of the above in a Google review at that time. Yesterday (13 Jan 2016) I received personal attacks from this agent and the associate through Facebook Messenger. To me this is kind of creepy that just because I leave my opinion of how I was treated that they stalk me out and send me messages threatening me with legal action and calling me names. So very very unprofessional. I highly recommend that you look else where for insurance as this agent might stalk you if you ever have any problems.

agent doesn't return email communication in a timely manor. this is the second time I've…read moreexperienced this with this agent I sent second emails 48 hours after the first one asking for a policy change. the agent doesn't even acknowledge the emails I sent. don't walk run away from this agency

I wanted to reach out and say thanks to the young lady who helped my Nephew Caleb Roden and I on…read moreThursday very helpful and professional. But I never got her name to thank her personally. Thanks from Chris Malone.