Had a horrible experience with this lender. Ernest money was lost and no one even apologized my…read moreloan was kicked out right before closing. Loan officer who pre approved me knew I made commission at my job for the past 5 years she pre approved my loan but kicked it out 1 week before closing. Mind you this would have been my second home purchase wit the same Employment history. I went back home to my credit union Ascend FCU they approved (for 10k more and no PMI) no I have a wonderful home. This lender was recommended by my realtor who I felt was trying to get me to move to a certain part of Atlanta based on my ethics background. All this is my opinion of course just this is my individual experience and still I lost $1500 so I am very upset.

This was the easiest mortgage process I have ever completed of the 5 homes I have purchased over…read moretime. The whole staff answered my questions, helped me work through the approval process and were just nice prople to work with. Plus I prefered a local lender over the national mortgage providers. The Shelter Homes team in Atlanta is the best!

With the recent low interest rates, it was a good time to refinance my primary residence. I did…read moremany hours of research online and finally settled on this company, as their offer was one of the best, and overall reviews were good. I was not disappointed. In less than 30 days from application, we closed on our loan. No long delays, no excuses. I feel documentation requirements were a bit much, but maybe that is what the government is requiring these days, so be it. The branch manager and assistant were always available to answer questions and professional. Outstanding.

Stephen I Awesome!!!! I have used him for every mortgage I have ever gotten. He has done home…read moreloans, refinances, and home equity lines for myself, my family,tons of my friends, and clients. He has a attitude that I always appreciate in that he never tells you something that he can't deliver. I have found that if he says something won't fly, you can go to 10 other lenders and, while they may say it will work, you find out later that Stephen was right! Jessica with his office is very nice and easy to work with as well. Getting a mortgage is always a little stressful, but I find that this team keeps me informed and ready for everything. I will say that through the years I have shopped his rates, and I have always felt that I was getting the very best deal out there. In short...you can't go wrong with the Katz team, and your pocketbook will thank you. Can you tell I really do like him? I do! It's great to find an honest, reasonable mortgage person who tells it like it is.

My husband and I had the pleasure of having Kent by our side when we purchased our home about a…read moremonth ago. We have purchased multiple homes before and consider ourselves "seasoned buyers" but have never experienced such white glove service from any lender. From the moment we contacted him for information, Kent has exceeded every expectation we had. He worked closely with our realtor and was on top of everything. Any questions we had, he would answer immediately. He even came to our closing IN PERSON. Kent was fast and efficient, from submitting our application to coming out of underwriting was just about a week! Thank you Kent for everything you have done for us!

My experience with PrimeLending office on 5775 Glenridge Drive…read moreSandy Springs, GA was awful. Started with the loan officer that was working on my house re-finance quitting and no one in the office contacting me to let me know about it after I waited for weeks for news. The second loan officer also filed to explain what kind of refinance I would be better off with since I wanted a small amount of cash out for home repairs. They pulled my credit twice dropping it from a 722 to a 680, in a period of a 6 months long process that just left ne with "Leo" saying to me he was too busy with work and that he would call me back but never did. Unprofessional and careless staff.

Philip is one amazing dude! He helped me with both of my houses within 4 years. Truly humble dude…read morewith so much respect and patience for his clients. I strongly recommend him to anyone that needs mortgage need. Price is right but mostly, customer service is second to none.

I have to say.... I'm quite glad I decided to go with these folks. My parents used them awhile ago…read morefor their home. I personally do not always go with family/friend referrals just because the idea of getting screwed/being too relaxed and not thinking thoroughly pops to mind. Instead - I usually select 2 or 3 different services and compare/ask questions before I select my main one. I would have given Prime Home a 5/5, but I recently just bought my first home so... I can't really do a comparison when it comes to Lenders. I had Phillip Oh as my main contact first since my mother knew him fairly well. He was pretty good at getting back to me via email, text, call. Response time was probably within 45 mins? Pretty good for a busy guy. You should always see how long a Lendor takes in response time because some take 24 hours to get back to you. I HATE that time frame. At first Phillip didn't really send me an email introducing himself - I felt kind of miffed. But once my realtor told him to do so, he quickly sent me an email. Apparently, he prefers to gather all data and then send an email. I guess that's fine for some folks, but not me. Once the first part of getting info for my home was done - I worked with his employee Don. Don was fine. I think I was tougher on Don since I panicked probably like 4-5x before signing on the dotted line. Hey - buying a home for the first time can be stressful. I think I lit a fire under Don a few times, but he was more than happy to make sure I felt better. Sorry Don! Oh - Phillip and Don used a secure email account for all my personal documents. Phillip & Don were able to get all my docs together quickly, make it very painless to sign papers (electronically), answered all questions, and kept me in the loop of the process. Overall - I barely felt stressed when it came to papers. My main stress - which was questions - was put at ease quickly.

We closed on our house with Lincoln Capital Advisors, specifically, Jim Cheeley. He was extremely…read morepersonable and a joy to work with. We recently refinanced with he and his team. It was easy, smooth and fast! They are extremely professional and knowledgeable of the market and have helped us so much throughout the process. Jim's brother, John Cheeley, even came by our house to deliver the closing documents making the transaction that much easier and convenient. Now that's service! I would recommend these guys to anyone in the metro Atlanta area!

I received a loan from Jim Cheeley during early 2020 during the start of the pandemic, had a…read moreterrible experience and feel I was taken advantaged of during the purchase of my first real property.  I bought directly through a friend without a real estate agent to negotiate the deal.  I was referred by that friend to Jim.  I let Jim know via email that our close was flexible and I wanted to get the best rate possible.  In late Feb, I let Jim know of a competitor's rate and asked if he could match with 0 points and place me in a thirty-day lock, to which he said yes.  I promptly filled out the proper loan documents and noticed he had a floating rate within it.  When I asked him about this (verbally), he said it was standard paperwork and would not affect my lock.  I emailed him several days later and asked him "am I in a lock now with my loan, what is the status and when do I need to close by?".  He evasively responded that my loan was in queue to be formally underwritten.  I continued to upload any documents requested through their portal, I was really on top of it.  I had trouble getting ahold of him many times throughout the loan process after this point and mostly communicated with his managing partner Sheila.  She finally sent me a mortgage approval notice at the end of March.  She said my loan was good to close any-time through the end of April.  I made a mistake at this point and did not read the loan documents carefully enough.  They had added in a point to my mortgage rate.  Slightly before close I realized my error and called Jim repeatedly to discuss it.  I told him I felt like this was a bait and switch.  He told me that he could not secure my loan at 0 points because the seller took too long to get the appraiser into the unit.  I was not aware of any specific time-table, and the seller was the one who referred me to Jim!  He went back reluctantly after a few intense phone calls (in which he told me I don't understand his industry and how it works) and deducted 0.25 points off.  What makes me upset is that he knew the seller and I had a flexible close and I wanted the lowest rate.  I never spoke to him regarding any desire to have points added to the loan, he just sent a loan approval document with them present for me to sign.  Buying a home for the first time I don't have any idea or control over when the appraiser shows up and was not made aware this would affect my loan rate.  I can't help but feel cheated out of 0.75 points that I probably wouldn't have paid even for a lower rate.. however this happened to be the same one he said he'd 30-day lock me into at the beginning.

As first-time refinancing homeowners we reached out to Louis Burdulis with Affinity Home Lending…read more He gave us the best advice as well as answered all concerning questions at anytime. We are truly thankful and blessed to have Louis Burdulis on our team through this process as it went exceptionally smooth and fast. Louis Burdulis was very professional and truly goes the extra mile to make sure you are completely satisfied. Thank You and we will definitely refer Louis Burdulis to friends and family.

Louis Burdulis and the team at Affinity Lending were top-notch! As first time home buyers, we…read morequickly researched all things mortgage and grilled Louis with questions. He was always available, very prompt, quite knowledgeable, and consistently personable. Louis walked every step of the process with us, and he made sure to keep paperwork and emails on track so we were ready for closing. We fully recommend!

I worked with Joe Jarrett to refinance my home. It was so easy to work with Joe and his team…read more Initially, Joe provided several financing options to suit my current needs. I supplied my initial documentation, scheduled the appraisal and before I knew it, I had a closing date. I wouldn't hesitate to recommend Joe and Northpoint.

Matt Blankenship at Northpoint Mortgage is an expert mortgage consultant and totally went the extra…read moremile to find the best home loan for us & made sure to meet our closing date. He's very knowledgeable and I was very happy with him and his whole staff. They care about people.

We did a refi out of an adjustable mortgage into a fixed 15 year with Josh Dollar and Access…read moreNational Mortgage. He was very very patient with me and helped me gather all the documentation I needed. This was not my first time but I had so much data to gather, and they made it easy. Very good to work with, thorough and clear about the process. I love their 15 day close they offer and express pre-approval process. Before I go buy my next house, I will be pre-approved so that my offer is accepted and we can close quickly if necessary. This spring will be a bidding war for homes. I intend to win with Josh's help!