Have been a tenant for over a year. We tried to cancel and was told we couldn't because we missed…read moreour "auto renew" cutoff that happens 3 months before the lease is even up. Mind you we wanted to cancel before our first lease even ended. 10 months later they are still charging me, we turned in keys on June 19. Lots of staff turnover and this makes sense, would not rent from this location again.

Was turned away at the door from a tour at 1pm on a Thursday. Office manager told me to schedule a…read moretime online. I tried telling her that none of the times listed work with my schedule (hence why a building with 24/7 availabilities was an interest) -- and I happened to have an opening in my schedule that day, but same day appointments were not offered online. She didn't care, and said to email her. She didn't take my contact information to follow up or anything. It was one of the worst customer service experiences I've had in a long time. The funny part is that I was really in need of office space, and I was ready to sign up that day. SMH!!!!

I renewed my lease just before the new manager took over. Now I am uncertain that it was a wise…read moremove on my part. The gate is a safety feature and has been broken more than once but now it has been broken and ignored since before Christmas (today is 2/6/2016). I called the office and the new mgr was 'busy' and did not think it important to get the name and number of disgruntled tenant. I have been here about 3 years and the rent has gone up considerably but there are fewer items that work now. There is a building that the tenants broke the front door at least 3 times since Christmas as well. The laundry room near my mailbox has a group of male tenants (I assume) outside watching the goings on. There is no lighting by the mailboxes - I cannot see without a flashlight to insert my key into my box. Maintainence is pretty quick I must say - the people who are still here are doing a great job but there is no one walking the property to be pro-active and to keep this up where someone who wants to live on the water and not have problems would be interested in this location. The security company surveillance is less frequent - I have once seen a car 2 times since Thanksgiving after dark. The second time was after I went to the office this week and there was a car there at 9 PM - the time I mentioned I often get home. I have the phone number of the security company but I don't feel that if I pay extra to live on the water, I pay extra because my apartment was remodeled but I cannot find a parking space at 9 PM; I cannot walk through the parking lot without seeing groups of people hanging out, the quality of service has fallen quickly. I am considering contacting outside agencies as this is no longer just me - tenants are talking in the laundry room about the declines. I think you may want to take a shorter lease to see how this improves or not - there is always lots of turn over but I assumed it was due to non payment of rent; now I am unsure. Several tenants have spoken to me (more than 5) - we are all about over the non concern of the current manager. I noticed that the Sunday hours are here on Yelp - this has been gone for more than a year - if you ned to load your laundry card you must be able to get to the office on Saturday or before 6. Another of the services that 'disappeared' over the last 3 years.

I've lived here for nine months of my lease. The apartments are old and not maintained. All the…read moreplumbing leaks. I moved into my place and killed, 37 roaches the first night. It was two months to get the infestation eradicated with no compensation for the inconvenience. A fire door blew off the building in January, it took two months to replace. The back door to the apartment itself doesn't seal,, and the bugs and lizards come inside. I have an emotional support animal, they've decided to charge me for it which is against federal law. Currently seeking out a lawyer. Worst experience I've ever had in fifteen years of renting.

I have been in love with this community since moving here in 2017. The management team & staff do…read morean awesome job getting to any needs I have, and I love the cleanliness and updates to the community.

I moved to Tampa from Atlanta, GA. Looked around many apartments and finalized Lakeview Oaks…read moreApartment based on many criteria. Quiet, clean, and friendly neighborhood with great amenities. Amazing front office staffs who are willing listen and go above and beyond to meet residents needs. Kudos to the staff!!! Quick response from maintenance staffs and the are quick, friendly and knowledgeable and turnaround time is fast. I would recommend this apartment to anyone and everyone. Great place to live!!!

Seems like a nice place to stay.b But Beware of Mobile homes…read moreof Florida lli the owner Ana Gonzalez knew that her employee realtor Stephen muench stole my $2500.00 deposit that I had put down on a mobile home. After he received the deposit I told him I was going to have the home inspected and he said no. My home inspector and myself demanded for a month to get access to the property and Stephen refused all demands. When I told him I refused to buy the home Stephen stole my deposit. Stephen sent two threatening letters with the same return address on both which came back to a PO Box. I tried twice to sue both of them but the business address on the Internet goes to a empty home in Riverview. Stay away from these people.

My husband and I have been living here for 4 years and Love our quiet community . Our neighbors…read morelook out for each other and management and maintenance staff's are very personable and professional. The community is kids and pet friendly.

This apartment complex has so much potential 3 br 2bath for 1060! Oh and that's including a washer…read moreand dryer fee without it's 1015$ isn't bad but unfortunately you get what you get and if you have intentions on moving into this complex please be firm on your demands and stand for what you want! It's a lot of half assing as far as the upkeep of the property and apartments and the staff's intentions on actually keeping their tenants happy , maintenance does an OK job but unfortunately they can't be counted on either But overall a nice place to live very spacious not much closet space but decent and the ridiculous random rent increases will be the only downfall of this property

All future Renters be very cautious....please do not let the new name, ownership/management change…read moreand any unit upgrade changes fool you. This place is not worth the $. The office staff is never helpful, not friendly, their phone etiquette is horrible; they hang up, never say hello or goodbye and on occasion have left the office earlier then staffed hours. If you have a concern, good luck with finding someone who actually cares. I had a concern about personal safety for a woman and they denied a lateral transfer to another unit. The apartments are old, the air ducts have never been cleaned, so its the worst for someone who has allergies. It doesn't matter if you change the filter every 30 days. The laundry center is a joke. The washers and dryers never work. On one occasion every single dryer had a broken sign hence why they are now trying to install stackables. I highly doubt they will work. The plumbing is old. I had a leak, which created mold and water damage. I had to throw out family belongings. After calling and sending emails that were never responded , they still expect a tenant to live in code violations and pay the months rent. No apologies. They came sprayed 1 of the three damaged walls with straight bleach when my animal Was inside breathing the toxic fumes. Absolutely no respect. Beacon Real Estate group and Lincoln property management are laughable businesses. They will waste any individuals time when they have a concern. All three entities absolutely do not care about the tenants. Their lack of correspondence is shameful after numerous emails and calls to their divisions. A BBB complaint and Housing authority complaint has and will be filed. The office staff said I was breathing "good mold" and to "let them do their job and said, the rent will not be adjusted and it doesn't matter if I am living there. One star is for location only. The only good experience was the maintenance men who actually kind of cared.

Recommend this place for living, very quiet and clean property, the office team and maintenance are…read morequick to response and very attentive to details. Plan to stay for a couple of years more.

This is our second year living here. Honestly, the first year was fine and we really had no…read morecomplaints. But year two has been a completely different experience. The biggest ongoing issue has been ants coming out of multiple wall outlets and sockets in our apartment. When I first reported it to the office, they told us they were fruit flies, which made no sense. They eventually sent an exterminator out, and he confirmed they were definitely ants. He explained that the ants were actually inside the walls of the building and gave a long explanation about returning to treat the larger building issue. That was months ago, and we have never seen him again. The ants are still here, so at this point we've just bought our own supply of Raid and stopped bothering with work orders and we do not wish for them to send anyone back. We also had issues with the "smart" smoke detectors they installed. They would go off at random times, extremely loudly, during the day and in the middle of the night while we were asleep. They eventually replaced ours with the older version, which fixed our issue, but our next-door neighbor apparently still has the smart ones. Because the walls are thin, when hers randomly goes off, it's loud enough to wake us up. For a place advertised as a gated community, the gates seem to be broken more often than they actually work. On top of that, the garage entry door to our building--which is supposed to require a key card--has been broken for months. I reported it and was told they were waiting on a part from a vendor. Four months later, it still hasn't been repaired, which means anyone can access the building through that entrance without a key card. Considering how astronomical the rent is, these issues are really disappointing. We're definitely counting down the months until our current lease is up so we can move on.

We recently moved into our new apartment a few weeks ago and absolutely love the place and the…read moreenvironment. The staff and tenants are super nice and inviting to the community. Angelina is very helpful and patient with us and answered all of our questions, we always felt we were in good hands when things were left in her care. Adrianna and Gia are also great and haven't steered us wrong since moving in. service tickets are closed within 48 hours and even follow up to make sure everything went accordingly. couldn't be happier with this property and the way they do business. Keep up the great work.

As an executive who travels frequently for work, I need a place I can actually settle into, and…read moreCasablanca in Hyde Park delivered. The team made finding an extended-stay rental fast, easy, and welcoming. Seven months in, the apartment has been perfect the entire time. Reliable wifi, a real workspace, and everything I needed to stay productive. The staff has been incredible throughout, responsive and professional. And being in Hyde Park means I'm walking distance to great restaurants and still minutes from downtown Tampa. It's the kind of place I'd recommend to any executive who wants to be in the center of it all, at a perfect price."

My family and I stayed at Casablanca Hyde Park for over six months while relocating to Tampa, and…read moreit made the transition much easier. The apartment was fully furnished, comfortable, and ready from day one. The flexible terms gave us time to explore the area without feeling rushed. Hyde Park was a great choice. It's walkable, central, and a really nice place to live. Everything ran smoothly, communication was clear, and the building felt well cared for. If you're moving to Tampa and need a furnished place while you figure out your next step, this is a great option.