Jeremy and his team were wonderful to work with. They thoroughly explained all the options we had…read moreto finance a new home purchase. Throughout the process they communicated timely and were always happy to answer any questions we had. We vetted several lenders to work with, but Jeremy and his team came out on top, and we'd highly recommend them to anyone looking for financing options in the Philadelphia area and beyond. Special shoutout to Colleen to her quick communication!

It's gotten better in here since they got rid of the Section 8's. But there are still some people…read morewho don't care about what their homes look like. Trash is just thrown in FRONT of the Dumpsters and I'm always picking up stray bottles, candy wrappers, litter and trash bags in front of the bins and on my lawn. The parents send their children with trash bags that they can't reach to get the garbage inside of the bins! They put furniture outside of the bins and don't call the Township's Bulk Trash to come and collect it. I do have to say the Value of the Houses have gone up since the HOA got new people in the office. People are buying and refurbishing the houses. So it's not as bad as it was. I've lived here for 23 years and I've seen it good and bad. I'm glad it's getting better!! Some people will say why don't you move? I'm 76 years old, retired and on a fixed income so I couldn't be able to pay another mortgage. I'm just happy it's getting much better and the values have gone up!

Buying a house is a stressful, burdensome process. There are tons of paperwork and lots of people…read moreinvolved, some who are not very pleasant to work with and only add stress to the process. Working with Diann was an exception - she was amazing. She was incredibly responsive, easy to work with and patient with us as first-time homebuyers. AND she secured us a fantastic rate. Diann has remained available and responsive - well after we closed on our house - as additional questions have come up; for example, when we decided to recently refinance. I would HIGHLY recommend Diann, she is fantastic!

We recently worked with Diann for our first home buying process and I cannot recommend her enough…read more She was patient and responsive throughout the entire process, ensuring we knew exactly the details of what was happening. Diann personally worked out a last minute problem with our mortgage and I cannot thank her enough! Would highly recommend her for any mortgage needs.

Lines are long and they do not answer their phone. I received a message today to call Bryn Mawr…read morePNC. The person did not explain why he was calling. I returned the call, 3 different times today and no one answers the phone. Their customer service is non-existent.

Stopped in to make change for money I received from their ATM near the entrance. Nice people, been…read moreusing PNC for 23 years, glad I stopped in this one.

We have been working with Mortgage Master for several years, specifically Jeffrey Martin. Jeff has…read moreassisted us in financing purchases ranging from our primary home residence to investment properties, as well as refinancing. After spending countless hours "shopping" the industry for price, Jeff has consistently beat his competition! More importantly, he has been a wealth of knowledge and great advisor to us. Jeff is very flexible, and also ensures that his entire support staff works with our busy schedules to get things done quickly. Jeff was once described to me by a trusted friend as the "set it and forget it" guy of lending, because once you start working with him it is understood that things will be taken care of! I highly recommend anyone looking for financing reach out to Jeff in order to ensure the best financial outcome, as well as overall experience!

Maura McDonnell is the only Mortgage Loan Consultant I will ever go through again. She is…read moreextremely knowledgeable & walks you through every stage of the mortgage process. I only leave reviews if anyone's service is beyond amazing or awful. Maura fits the "Beyond Amazing" category! I have dealt with many mortgage companies & consultants. There is no question in my mind who the best is, Maura! She gets you the best rate & makes obtaining a mortgage painless! I highly recommend her to everyone that wants to buy a home or refinance!

Eric Bryce and his team at Guaranteed Rate were AMAZING to work with, and who boasts about their…read moremortgage lender?! When we very suddenly found ourselves putting in an offer on a house, I reached out to a few lenders my realtor suggested. I knew immediately that I wanted to work with Eric. Not only was he knowledgeable about the market, he was extremely strategic with what would be our best approach to financing our new home. Within an hour or so of speaking to Eric about our offer price, down payment preference, and monthly budget, he sent me multiple options for different kinds of financing. He was expedient, efficient, flexible, and was ready to change numbers on a dime (which we asked him to do many times!) He was readily available and even returned phone calls well into his "off" hours. He is dedicated and mindful of deadlines, something I had not found to be true with previous lenders. He worked closely with us and our realtor during the entire process of buying and selling. The online portal made the process so much easier, as I could upload, sign, and review documents as well as get friendly reminders as what needed to get done. Doug Brice, another member of the Guaranteed Rate team, helped with the process and whether through email or quick phone calls, this process was streamlined and organized. We closed on our homes two weeks ago and we just received a personalized return address stamp in the mail from Guaranteed Rate. From beginning to end, I cannot recommend Eric, his team, and this company enough. I am so SO thankful for all the advice, assistance, and diligence along the way. This experience was less of a burden on our lives because of them! HIRE ERIC!

From the owner: Guaranteed Rate offers low fee mortgages, diversified products, and exceptional customer service…read more Additionally, Guaranteed Rate's consumer friendly digital loan application and streamlined process provides for an unparalleled client experience. Guaranteed Rate, Inc. NMLS 2611. Equal Housing Lender. For licensing information, go to nmlsconsumeraccess website. Arizona Mortgage Banker License 0907078. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. GA: Residential Mortgage Licensee 945783. MA: MLO 945783. Licensed by the New Hampshire Banking Department 945783. Licensed by the N.J. Department of Banking and Insurance. Licensed Mortgage Banker - NYS Department of Financial Services, 750 Lexington Ave. Suite 2010, New York, New York 10022. Licensed by the Pennsylvania Department of Banking and Securities. Rhode Island Licensed Lender.

Barb kept in constant contact throughout the whole transaction and got us to settlement 4 days…read morebefore our original settlement date.

From the owner: NMLS #581414 | Guaranteed Rate Inc. is one of the largest retail mortgage lenders in the United…read moreStates. Founded in 2000 and licensed in all 50 states and Washington, D.C., it has helped homeowners nationwide with home purchase loans and refinances. Guaranteed Rate, Inc. NMLS 2611 3940 N. Ravenswood Ave., Chicago, IL. 60613 (866) 934-7283 * Equal Housing Lender For licensing information, go to nmlsconsumeraccess.org Licensed by the NJ Dept of Banking and Insurance

Fantastic company that always puts its clients first! Great location in the heart of the Main Line…read morewith two excellent office, managers, Tom Dixon, and Kathie Ramer.

I just want to say that I've dealt with many realtors before and so far my experience with Jacquie…read moreTesta has been the worst. She was unprofessional, difficult, and not to be trusted to keep her word. She took something as easy as returning my $5,000 deposit into an unnecessary ordeal. At first, Jacquie told my realtor that it was going to be wired within a couple days after signing the termination agreement. However, that turned out to be not true and she instead told us to pick up the check at their Haverford office after a week has passed. However, I live in Delaware two hours away and my daughter lives in Philadelphia so we asked Jacquie if she could send the check instead via certified and we'll pay for the fee or simply wire it back. But, for some reason, Jacquie said no, and told my realtor either we pick it up or she'll send my check via regular mail. Obviously, we were not comfortable with sending our check via regular mail but Jacquie didn't budge. Her final words were either pick up the check or regular mail. So my daughter scheduled with Jacquie to pick up the check at their Haverford office on Saturday. She said it would be at the front desk and she will let the front desk person know. She also said to call the office at 9AM to make sure someone was there. On Saturday morning, per Jacquie's instructions, my daughter called the office but it took three times until someone picked up at 10:15AM. Another realtor who happened to be at the office fortunately picked up and that she did not see a check at the front desk. That realtor was able to find the check in Jacquie's mailbox but there was also no note that Jacquie left for any instructions. My daughter out of curiosity asked that realtor what is the common practice for sending back a deposit. That realtor said her options included sending the check via certified mail, and so we were trying to figure out why Jacquie refused that for us. Unfortunately, that realtor only came in to pick something up and was leaving in 5 minutes. No one else was in the office, so even if my daughter drove 40 minutes to pick up the check, she would not have been able to. After many back and forth between my realtor and Jacquie, my daughter was finally able to get in touch with someone else at the office around 2pm. That person said she would be at the office until 3pm so she should come now. My daughter got to the Haverford office and it turns out, I was needed to pick up the check and not my daughter. And surprise, Jacquie again did not leave any instructions for the front desk. She also couldn't be reached when the front desk tried to call her several times to confirm. Eventually my realtor was able to confirm my daughter's identity with the front desk and she was able to pick up the check. Throughout this whole thing, it seems that Jacquie was purposefully making things difficult for us and being completely unprofessional because our sale with her fell through. All this could have been prevented if she had either wired the money or just took our offer to send the check via certified mail. My realtor and I both felt she was being petty and bitter by how she treated us. We both felt the same thing when dealing with her during the beginning stages of this now terminated sale. Her not being present at the showing and being annoyed when we couldn't find the keys to one of the properties she listed, showed that she just does not care. I feel bad for the seller who listed with her because they have 4 condo properties listed under her. Two of which I was interested in and for one of them I couldn't even see because of the key problem. I am now under contract for another condo that's in the same building but thankfully the seller's realtor we are working with is a lot more professional and understanding. I just want Jacquie to know that no matter how big or small the sale is, selling a property is a group project and that she should treat every sale with the same amount of respect and professionalism. I have plans on purchasing more rental properties in the future and I am definitely staying away from any properties listed by Jacquie Testa.