I never thought that I would be writing a Yelp review for a mortgage company, and yet here I am -…read moreLaura and Jeremy at Trident were seriously THAT good! My husband and I recently purchased a home and worked with an agent at Berkshire Hathaway. Full disclosure, Trident is the in-house mortgage company there, but our agent never pressured us to use them, which we appreciated. We shopped around for the best deal, and were immediately impressed by how helpful and friendly Laura was; even before we committed to working with Trident, she and Jeremy spent time researching different interest rates and loan programs we could qualify for, which just felt very "above and beyond." We did ultimately get the best rate and package from Trident, and I was consistently blown away by how responsive, responsible, patient and kind Laura was as we moved through the process. I was absolutely caught off guard by how much paperwork and back-and-forth was involved in getting a mortgage (SO MUCH. Seriously.) and Laura answered all our questions quickly, professionally, and most importantly, thoroughly - I never felt like I was annoying her, even though I was nervous I was annoying her (sorry, Laura!). At one point, I actually told my mom how pleasant our mortgage process was, and she laughed and said, "No one says that about their mortgage broker!" We had a 45 day closing on our house, which seemed really fast to me, but Trident made it seamless, smooth, and as painless as handing over your entire life-savings can be - I hope I don't buy another house soon, but if I was ever in the market, I would hands-down work with Laura and her team again.

Jeremy and his team were wonderful to work with. They thoroughly explained all the options we had…read moreto finance a new home purchase. Throughout the process they communicated timely and were always happy to answer any questions we had. We vetted several lenders to work with, but Jeremy and his team came out on top, and we'd highly recommend them to anyone looking for financing options in the Philadelphia area and beyond. Special shoutout to Colleen to her quick communication!

Buying a house is a stressful, burdensome process. There are tons of paperwork and lots of people…read moreinvolved, some who are not very pleasant to work with and only add stress to the process. Working with Diann was an exception - she was amazing. She was incredibly responsive, easy to work with and patient with us as first-time homebuyers. AND she secured us a fantastic rate. Diann has remained available and responsive - well after we closed on our house - as additional questions have come up; for example, when we decided to recently refinance. I would HIGHLY recommend Diann, she is fantastic!

We recently worked with Diann for our first home buying process and I cannot recommend her enough…read more She was patient and responsive throughout the entire process, ensuring we knew exactly the details of what was happening. Diann personally worked out a last minute problem with our mortgage and I cannot thank her enough! Would highly recommend her for any mortgage needs.

Working with Any Watters was the best experience I had while being stressful buying our very first…read morehouse. She's extremely professional, resourceful, friendly, confident and easily reachable. I can not thank her enough for making this process so smoothly. She went above and beyond to help us get documents done even on weekends. The house we got was very competitive but the one of the most important keys to get the house was the proof of using trustworthy Trident Mortgage company. There was an offer higher than ours but they sold the house to us because of Trident. I highly recommend everyone using Trident, especially Amy Watters!!

We persevered. This might even be an excellent firm for "home" acquisition (some well-developed…read moresystems - they've been around the block), but the consultant seemed more than slightly undereducated about investment properties. I won't go into details, but it was awkward. More than three times, new information came in after the Agreement of Sale was made and accepted. Of course, all the fallout landed on me -- thousands of additional $'s owed at signing. (More than 20% above the original Cash Requirement estimate.) I would have made a completely different offer if I had had more information about the requirements on investments and where they differ from home purchases. I don't feel I could have done more research on my end. These were all highly technical issues, and that's what I was looking to guard against by hiring a reputable broker. More than just poor communication on the back-end, but that's technical people for you, I suppose. To their credit, they persevered. They took the errors in stride and attacked issues creatively and from lots of different angles. Lots of oversights all the way through however, but that's why you need to read and understand your documents.

I tried to apply a couple of years ago. We kept giving them all the information they asked for…read more Every time we gave them something, they asked for more. We had three people on the loan. My father-in-law has an almost 800 credit score. My husband and I were 700s at the time. Our income was substantial. My husband and I are active duty. We were denied after giving all of this (they ran our credit, asked for bank statements for years, and many other things). The reason we were denied, he told us, was because my husband and I had some late payments on our credit report, and that wasn't allowed. I had two late fees on a credit card from 2 years prior, and have had perfect payments since. My husband had one late payment on an account, which was paid on time for the past year and over the minimum. But they continue to send emails that make their lending process look glamorous.

Rehab Financial Group is a scam, this company puts you through a lot to approve or disapprove your…read moreloans. The underwriting process is stricter than conventional loans for Hard Money lending and charge Hard Money interest rates and fees. If you have had any case in court past or present, found not guilty of misdemeanor or any other charge this company will bring it up at the end as part of the underwriting process and will not approve your loan/s. You will be committed to processing and other fees and at the end you will be denied. As mentioned above, the underwriting process is stricter than FHA and conventional loans. RUN and RUN from RFG Raphael

Fantastic company that always puts its clients first! Great location in the heart of the Main Line…read morewith two excellent office, managers, Tom Dixon, and Kathie Ramer.

I just want to say that I've dealt with many realtors before and so far my experience with Jacquie…read moreTesta has been the worst. She was unprofessional, difficult, and not to be trusted to keep her word. She took something as easy as returning my $5,000 deposit into an unnecessary ordeal. At first, Jacquie told my realtor that it was going to be wired within a couple days after signing the termination agreement. However, that turned out to be not true and she instead told us to pick up the check at their Haverford office after a week has passed. However, I live in Delaware two hours away and my daughter lives in Philadelphia so we asked Jacquie if she could send the check instead via certified and we'll pay for the fee or simply wire it back. But, for some reason, Jacquie said no, and told my realtor either we pick it up or she'll send my check via regular mail. Obviously, we were not comfortable with sending our check via regular mail but Jacquie didn't budge. Her final words were either pick up the check or regular mail. So my daughter scheduled with Jacquie to pick up the check at their Haverford office on Saturday. She said it would be at the front desk and she will let the front desk person know. She also said to call the office at 9AM to make sure someone was there. On Saturday morning, per Jacquie's instructions, my daughter called the office but it took three times until someone picked up at 10:15AM. Another realtor who happened to be at the office fortunately picked up and that she did not see a check at the front desk. That realtor was able to find the check in Jacquie's mailbox but there was also no note that Jacquie left for any instructions. My daughter out of curiosity asked that realtor what is the common practice for sending back a deposit. That realtor said her options included sending the check via certified mail, and so we were trying to figure out why Jacquie refused that for us. Unfortunately, that realtor only came in to pick something up and was leaving in 5 minutes. No one else was in the office, so even if my daughter drove 40 minutes to pick up the check, she would not have been able to. After many back and forth between my realtor and Jacquie, my daughter was finally able to get in touch with someone else at the office around 2pm. That person said she would be at the office until 3pm so she should come now. My daughter got to the Haverford office and it turns out, I was needed to pick up the check and not my daughter. And surprise, Jacquie again did not leave any instructions for the front desk. She also couldn't be reached when the front desk tried to call her several times to confirm. Eventually my realtor was able to confirm my daughter's identity with the front desk and she was able to pick up the check. Throughout this whole thing, it seems that Jacquie was purposefully making things difficult for us and being completely unprofessional because our sale with her fell through. All this could have been prevented if she had either wired the money or just took our offer to send the check via certified mail. My realtor and I both felt she was being petty and bitter by how she treated us. We both felt the same thing when dealing with her during the beginning stages of this now terminated sale. Her not being present at the showing and being annoyed when we couldn't find the keys to one of the properties she listed, showed that she just does not care. I feel bad for the seller who listed with her because they have 4 condo properties listed under her. Two of which I was interested in and for one of them I couldn't even see because of the key problem. I am now under contract for another condo that's in the same building but thankfully the seller's realtor we are working with is a lot more professional and understanding. I just want Jacquie to know that no matter how big or small the sale is, selling a property is a group project and that she should treat every sale with the same amount of respect and professionalism. I have plans on purchasing more rental properties in the future and I am definitely staying away from any properties listed by Jacquie Testa.

We have been working with Mortgage Master for several years, specifically Jeffrey Martin. Jeff has…read moreassisted us in financing purchases ranging from our primary home residence to investment properties, as well as refinancing. After spending countless hours "shopping" the industry for price, Jeff has consistently beat his competition! More importantly, he has been a wealth of knowledge and great advisor to us. Jeff is very flexible, and also ensures that his entire support staff works with our busy schedules to get things done quickly. Jeff was once described to me by a trusted friend as the "set it and forget it" guy of lending, because once you start working with him it is understood that things will be taken care of! I highly recommend anyone looking for financing reach out to Jeff in order to ensure the best financial outcome, as well as overall experience!

Maura McDonnell is the only Mortgage Loan Consultant I will ever go through again. She is…read moreextremely knowledgeable & walks you through every stage of the mortgage process. I only leave reviews if anyone's service is beyond amazing or awful. Maura fits the "Beyond Amazing" category! I have dealt with many mortgage companies & consultants. There is no question in my mind who the best is, Maura! She gets you the best rate & makes obtaining a mortgage painless! I highly recommend her to everyone that wants to buy a home or refinance!

Eric Bryce and his team at Guaranteed Rate were AMAZING to work with, and who boasts about their…read moremortgage lender?! When we very suddenly found ourselves putting in an offer on a house, I reached out to a few lenders my realtor suggested. I knew immediately that I wanted to work with Eric. Not only was he knowledgeable about the market, he was extremely strategic with what would be our best approach to financing our new home. Within an hour or so of speaking to Eric about our offer price, down payment preference, and monthly budget, he sent me multiple options for different kinds of financing. He was expedient, efficient, flexible, and was ready to change numbers on a dime (which we asked him to do many times!) He was readily available and even returned phone calls well into his "off" hours. He is dedicated and mindful of deadlines, something I had not found to be true with previous lenders. He worked closely with us and our realtor during the entire process of buying and selling. The online portal made the process so much easier, as I could upload, sign, and review documents as well as get friendly reminders as what needed to get done. Doug Brice, another member of the Guaranteed Rate team, helped with the process and whether through email or quick phone calls, this process was streamlined and organized. We closed on our homes two weeks ago and we just received a personalized return address stamp in the mail from Guaranteed Rate. From beginning to end, I cannot recommend Eric, his team, and this company enough. I am so SO thankful for all the advice, assistance, and diligence along the way. This experience was less of a burden on our lives because of them! HIRE ERIC!

From the owner: Guaranteed Rate offers low fee mortgages, diversified products, and exceptional customer service…read more Additionally, Guaranteed Rate's consumer friendly digital loan application and streamlined process provides for an unparalleled client experience. Guaranteed Rate, Inc. NMLS 2611. Equal Housing Lender. For licensing information, go to nmlsconsumeraccess website. Arizona Mortgage Banker License 0907078. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. GA: Residential Mortgage Licensee 945783. MA: MLO 945783. Licensed by the New Hampshire Banking Department 945783. Licensed by the N.J. Department of Banking and Insurance. Licensed Mortgage Banker - NYS Department of Financial Services, 750 Lexington Ave. Suite 2010, New York, New York 10022. Licensed by the Pennsylvania Department of Banking and Securities. Rhode Island Licensed Lender.