Great service quality for the cost. Excellent communication. The company values long-term…read morepartnerships.

We contacted Plumbline on November 9, 2025 after seeing their trucks around town and getting…read moreexorbitant estimates from other local drywall contractors. We had 35sf of back splash that was destroyed/damaged during a countertop replacement. Drywall was mostly intact, but there were many areas/holes where the original splash tile adhesive pulled off half or all of the original drywall, leaving huge craters or holes completely through the original drywall. I sent pictures of the damaged areas on November 11, 2025. Jesse contacted us as the 'residential' rep for the company. On November 13, 2025 he quoted $620 based on square footage etc. I explained we didn't need anything other than new sheet rock with tape and mud to make the backsplash smooth, level and ready for new tile. Jesse told me in that case, the cost would be 'at least half' the quote amount or less. We were able to get an appointment for the following week. Cesar showed up on Day 1 at about 10:45 AM. He told me his intent was to skim coat the entire back splash area and it would be smooth and good for new tile. I explained Jesse and I had agreed on replacing all of the damaged splash drywall with new and Cesar was adamant his skim coating would be more than solid for our needs. I again told him that wasn't the agreed upon work I had with Jesse. About 11:30 on Day 1 Cesar told us he was going to lunch. He sat in his truck for about 30 minutes and then left for about an hour. On returning, he worked until about 2Pm and said he had to leave for the day. Over the next two days, Cesar didn't show up when he said he would, his skim coating was a mess and when he realized he had to actually replace the drywall, he cut it out and used pieces of fire wood and/or sheet metal angle to try and use as backer for the next new patch sheet. He ended up cutting himself and I found him in our bathroom bleeding into our sink. I met him at his truck as he was bandaging his hand and offered a 1x4 or 2x4 to help him complete the job. Cesar accepted and used our material to try and add the drywall patch. After Cesar left on Day 2, I found the drywall skim and patched areas weren't plumb at all and a total mess to try and lay new tile backsplash. I texted Jesse and sent videos and photos of the work done to that point, expressing our frustration and disappointment that Cesar hadn't provided the agreed upon work of replacing the 35sf of sheetrock, taping and mudding. On Day 3, Cesar was over an hour late arriving from the time he told us he would arrive. I sent a text to Jesse asking if he had any idea where his patch guy might be and when the work was completed, I would like to share our concerns with his employee and their work. After a week of being home waiting for the patch guy to show up and complete the job, and calls, texts with photos etc to Jesse, November 25th, Jesse admitted the work Cesar had done was un-acceptable in a text message to me. He said he had relayed our concerns to his boss who would have 'a serious talk with him'. Jesse offered to send out another patch guy that day. We agreed and Israel was there at noon on the 25th. He tried to fix and repair the previous work and did a decent job of it. He wasn't able to complete the work that day so on the 26th he came back, finished and our backsplash was ready for tile, finally. Interestingly, a week after work began, we received the usual 'Notice of right to lien' from Plumbline in the mail Curious that it was a week after work started and cost over $6 to mail to us, but the work wasn't even near complete or up to industry standard. We understand the process of contractors sending the notices, but this was after Cesar had left saying the job was complete. For the next two months, we received no bill from Plumbline. I left voicemails for Jesse and reached out to the company by email indicating we'd not been billed and if the company was going to waive the costs or adjust them based on the negative experience and fact we spent 5+ days at home so their employee(s) could complete a 35sf project, we would appreciate them letting us know what if anything we owed. On January 26th, we went to Plumbline in Tualatin. I was met with aggressive, barking, growling dogs and someone who didn't identify himself but appeared to be an owner or manager. I explained we hadn't received a bill and wanted to take care of any outstanding charges. The gentleman found our file and showed it to me as a sheet of paper with my name, address and $620 written on it. I explained most of our experience with Jesse, Cesar and Israel to him. He offered to settle for $500. We agreed on $450. Get a written quote from this company. Or, better yet find another drywall contractor. Our mistake! They didn't even knew they hadn't billed us!!! Never again.

Did a fine job on the ceiling patch. However, they are expensive and charge for drive time and…read moreclean up at their own shop. However, when I had issue with this they reduced my bill by $100, as they had not disclosed those charges to me. I appreciate when mistakes are corrected and made right, so they are a good company in my book.

I have used this company two or three times to move now (my yelp reviews are hella delayed) and I…read morehave been satisfied every single time. I would certainly recommend this company and they go above and beyond to make sure their customers are satisfied and treated with respect. I've had them help me move with my own truck as well as with their company trucks and every time they move my items with care and have very reasonable prices for the services provided. On my last move, there was a scheduling error by the company in regards to the time the movers would arrive.... Since it was the same day, but just a different time slot it was no big deal (my total move was a small 2 hour job). Due to circumstances beyond anyone's control the movers ended up sitting in traffic for an extra 50 minutes because of an accident on the freeway. I mentioned it to the movers and they got the time adjustment/price difference approved by the manager, because they agreed it wouldn't be fair or right for them to charge me extra for time spent sitting in traffic when my original "move time" was scheduled for way earlier to avoid rush hour traffic. Easy to do business with. 100% still recommended.

This company has their business address registered to my residential address and refuses to change…read moreit after owning this home since 2022. I can confirm they have lots of mail coming from the city of portland due to tax issues.

Eric and his team did an outstanding job! He had vehicle problems, but arrived just in time. He…read morewent above and beyond. They were courteous and careful and worked hard all day with a household of antiques. I would definitely recommend them!

They were as advertised. Did a very good job ( i used them twice in my last move!). Even took the…read morebus to get to me when they had vehicle issues (seems to be a constant with them, reading other reviews)..

I called to request an inspection and bid for mold remediation in our basement. I was quickly…read moreinterrupted to determine if I had had a mold test done, which I had. I was then told to email the mold test, which I did. I never heard back from this company, even after I left a follow up voice mail. The experience felt disrespectful and unprofessional, and we are going with another company.

This company goes above and beyond with customer service... I was more then pleased with there…read moreservice I called several companies and they were here with in mins of my call.. there customer service was impeccable very well explained and made me fell comfortable... I would use them again or recommend them one hundred percent Thank you again mark for all you have done for me and my family .... CandeeDeane