I wish more businesses operated like Kingfish. They are SO responsive, accommodating, and fairly…read morepriced. And most importantly- they kept the cockroaches completely out of my house!!

Great service! They were able to fit me into the schedule the next day. The tech is super nice and…read moreexplains everything. Price is reasonable and love that they will add extra services, included in the original cost, if the bug issue isn't resolved.

Three employees, Dylan, Brandon and Stephen were the most respectful, kind test, professional…read morepeople from a company that I have met in a long time. Dylan did the pest control installation and Brandon install the vents in the crawlspace under the house. It was hot and humid, with a heat index of over 100°. They were friendly, courteous, responsive, kind, professional, and worked hard, despite the very difficult weather conditions. They did not complain, and had smiles on their faces the entire time. It was just so wonderful to see. A vent got broken and they came back the very next day and installed it. Stephen came by later that afternoon, to collect payment. What a kind and gentle soul and spirit. They are such a wonderful asset to the company. it speaks volumes as to the type of company Orkin is as it shows via their employees. I'd highly recommend this company. It's very rare to find a company where there's truth in advertising and they are true to their word for me that's extremely important so if you want a company that's reliable and has excellent customer service, call Orkin for pest control. I don't believe you'll be disappointed.

Customer service was professional, polite, and made canceling my account quick and easy.read more

We have tried working with a few pest companies since moving to Florida, three in Jacksonville…read moresince buying our home just 3 years ago. Knockout is the first company we feel have been direct, upfront, and honest with us. Dealing with termites is not fun, but a clear and direct plan was exactly what we needed. Michael came out and provided his honest estimate and plan for treatment. He advised us on follow-up and re-treatment as needed. Easiest decision to go with Michael and Knockout Pest Control. Communication has been excellent from the first inquiry, responsive to questions and all along the way, including through to scheduling our follow-up after initial treatment. Reasonable pricing for the services and follow up contract too. Highly recommend this company!

These guys did a half-assed rodent exclusion and an ineffective roach treatment. The roaches…read moreactually got worse after their treatment. Their rodent exclusion completely skipped the crawlspace and proved to be entirely ineffective. These feckless dimwits are now threatening to refer me to collections saying I didn't give them a chance to fix their mistakes. Not only did they come back to my property 4 times to no avail, they repeatedly missed appointments and had to be reminded to actually show up. AVOID THEM LIKE THE PLAGUE.

Yes- they canvas neighborhoods. Yes- they are in sales. I opted in because I had very recently…read morefound sugar ants in the guest bathroom and one of the bedrooms and was deathly afraid of them making it to the kitchen. I mentioned that my dad uses another company and they dropped the monthly fee- so beware, there is room to negotiate. I also refused to sign a 1 or 2 year contract. 6 months- to try and also to look around and ask dad how much he pays. So- the very first tech they sent within 30 minutes of me signing up with the salesman was great. He knew what he was doing and I trusted him in my home. I asked if he would be my service man for the duration and he told me to request him. Yeah- I tried that the very next service date that was scheduled to no avail. I even told the next guy I wanted him and he said he would note it to the scheduler. I am 6 visits in all with completely different people. I have one more left in my contract and I will be cancelling. I like consistency. One of the scheduled days was rainy- aka- they couldn't really preform the service and I had to request the come out again because they never rescheduled a follow up to complete the service- even though that service tech said he would make sure they scheduled a follow up. Dealing with too many different faces and calling them is a joke, I am just a fee- not a person. Also- there are scheduling changes that sometimes happen after your service tech no shows. I get weather and/or having a longer service at another home- but communication is always key in any business. Ezequias was the one tech I really liked. I didn't meet half the other ones because they came while I was at work. He also trained 2 of the other techs I met and talked to. And yes- there is an early cancellation fee and that first tech went over everything in the contract with me to make sure I understood everything.

Unfortunately, I now understand why all the reviews say what they say. Tried to simply cancel today…read morewhich should've been an easy phone call. Understand they don't want you to cancel and will try to keep you, but this guy would not give up. I said multiple times I did not want to transfer our service and he kept on. I finally had to be ugly about it because he would just not stop. I should not have to say "no, I do not want to transfer please just cancel" 6 times and then have to get stern for him to listen. Very frustrating. Not how you keep a customer and certainly not a way to get referrals to your company.