This company is a scam I paid over $10,000.00 and got nothing but excuses and never got out of the time share they promised they would get me out of read more

@@@ BEWARE @@@ SCAMMERS!!! My wife and I paid them $7,800 to get us out of a Wyndom time share. RSI hire some Neally guy to send 2 letters to Wyndom. Wyndom laughed at them and so RSI sent me an email saying that they apologize but due to circumstances outside of their control, they are no longer able to work on my account. We lost a lot of money. This is just a pure scam!!!! S C A M !!!!!! read more

August 19, 2017 is over 5 1/2 years ago, and that's when we make the mistake of hiring Relief Solutions International. As with other clients, we have had no success. Now both phone numbers I have previously used are no longer in service (888) 528-6630 & (855) 460-5270. Please don't waste your time (many YEARS) and thousands of dollars trying to return these timeshares. It won't work for you as they haven't worked for me. BTW Neally Law relinquished their service over 2 years ago, and now stuck with another inept law firm Montgomery & Newcomb. Left over 20 messages at (417) 890-2667 without a single return phone call in the past 6 weeks. The BIGGEST scam is not the Timeshare, it's Relief Solutions International . read more

This company is not ethical. They seemingly hide behind some success or have people post erroneous successes. We contacted with RSI in May 2019. They collected, $14,100.00 to date to negotiate a promised release of our three timeshares. Their Attorney, Neally Law failed to perform. It has been nearly two years and there has been no result. RSI's sales team says if they do not succeed they give you back your money. RSI says it generally takes 12 - 18 Months to secure releases. RSI recently contacted us and wanted more money. When we asked them to refund our fees, they refused. We were called un-cooperative. read more

These people are not legitimate. They have more excuses. I've been paying for four years and only hear one excuse after another. Now they refuse to refund. Their guarantee is a joke. They are not honest. I think it's time for a class action lawsuit. Don't give them money. Bbb doesn't scare them. They have many complaints. Attorney general has complaints also but they just ignore them too. I cannot believe they have not been shutdown. read more

This company is HORRIBLE and if I could rate them a zero I would. They told us at the beginning of this process it could take 6 months up to one year to get the time share dissolved. Well, it has been over 2 year and we have yet to get results. We paid $5,000 up front and we were told once they got close to dissolving the timeshare we would need to pay an additional $1,200 to close the case. The next week they called and I was told to pay the $1,200 because they were close to closing. It's been two years we we have heard from them 5 times and 3 of those times we us calling them to find out why we were not out of the timeshare by now. Please DO NOT waste your money on this company. They made GRAND promises during the introductory meeting at the hotel but have fail in every way since then. read more

We entered into a contract with RSI, December, 2015 and to date 1/6/2021 we still own the timeshare we were told they could get us out of. Lori, the manager continues to lie about working on a solution. We have been assigned 3 law firms to get this timeshare closed and still nothing. Each time RSI assigns a new law firm they want additional money. I tell them no way I will give them another dime. I am 72 and can no longer travel and have unpaid dues for the last 5 years. RSI is a SCAM. read more

This is a SCAM! Signed a contract February 2017. Contract states 12-18 months to get results from timeshare termination. It's been 3yrs and 6 months. They delay and deceive. They state no money back until all avenues have been exhausted. From reading other reviews that day will never come. read more

This is a SCAM, they did not answer my questions and in the end they were pushing for a credit or debit card to "Hold" my reservation. I would not give it to them and was told they would make the reservation but if I didn't show up they would send me a bill for $30. The sales pitch was that you could travel to the same resorts for less money than the maintenance fee which is not true. read more

I'm not sure that I believe there are any reputable time share exit companies but I am sure that this one is not! The only action they took after my initial $3600 payment was to contact me several times with no information before making a request for an additional $1200 in order to move forward. This was over the course of about 15 months. When I refused to make additional payments they simply disappeared from my life! If you hear from them just say no, ignore their invitation; do not even listen to their presentation! read more

Yes it's a scam! They might be a legitimate business for liquidating timeshares, but their sales pitch is totally deceiving. Never trust anything that says "you may be eligible/qualified" for our wonderful opportunity. The come-on is that they can cancel your timeshare ownership for free. The reality is that the seminar that explains the process is free, but to actually cancel requires a fee that they can't tell you until you attend the seminar. There's a sales guy and a follow up supervisor. When I asked sales guy who is paying for this "free" service, including his wages, he told me that the Timeshare Company was paying for this cancellation service because they wanted to let people of the hook rather than go through lawsuits filed by people who felt they had been misled in their original timeshare purchase. Lies, lies, lies. Supervisor insisted that the sales guy informed me about all the details. Nothing but lies. Update: After giving up on several "Timeshare Liquidator" scams, I called the original seller to inform them that I could no longer afford to make maintenance payments and couldn't use the timeshare anymore. They offered me a "deed back" process that involved filling out a simple form. Apparently, this is a common process. It takes months to process, but it doesn't cost anything. Give it a try. read more

SCAM! My wife and I have been waiting for RSI to complete our termination of contract since 1/10/2017. They promise a refund if they have ran out of options. My case was sent to Neally Law Firm in Springfield MO and they continue to tell me that they are looking into other avenues....I never am told what those avenues are, but I am assured that they are trying them. Today, RSI tells me they have a lawsuit going with Montgomery Newcomb and they would be happy to have me speak with someone about this lawsuit...additional costs are involved. My honest opinion is that these folks are no better than Timeshare ripoffs. Very disappointing that these folks prey on people who just want out of the timeshare that did not deliver what they expected. read more

SCAM SCAM SCAM My aunt reached out in 2015 and paid $6295 to resolve a timeshare dispute. It is now three years later and nothing has been done. The loop hole they go thru, they forward the case to a third party, who then forwards it on and so forth. Every time they forward the case it is just buying more time for them to scam you. I am working with the attorney general and would like to work towards a class action suit to make sure we can work on getting this fraudulent company permanently closed. Any other legal advice to hold this group to justice please let me know. read more

RSI, is a sham. they took $3700.00 from me to get me out of my timeshare. they said they would do that within 12 to 18 months and said it was money back guaranteed . Over two years later i still had my timeshare and they would not NOT refund the money. there are over 94 complaints with better business bureau. this is a big sham and i hope to take them down. i will contact the attorney general and as,k for an investigation. i will contact the bar association and file a complaint. i will not stop until they are out of business. i will get a defat judgments for $5000. and file it there in MO read more

SCAM! Run for your life! My mother, age 85, was nearly scammed out of $11,000 to take back 2 time share units. AmEx called to question the charge at the same time my sister and I found out about the transaction and we were able to stop the charge. She had signed the contract, so they are still stalking her, calling constantly, threatening her, etc. She is now having to contact a lawyer. We've filed a complaint with the state Consumer Protection Agency. Fortunately, she hadn't sent the deeds or any other documents. I'm screaming mad. read more

To the reader: Here's to saving another individual grief to believe what you are told from RSI. If not, I will continue to expand the information to more resourceful modes, as necessary! After 17 months I received word my contract AAL Neally dropped the ball on all his constituents contracted with Relief Solution International (RSI). I contacted RSI directly the very next morning to determine what was and could be done. It was communicated to me that following week nothing was being conveyed specifically, but that they were working on a plan. My exact words, "That surely does not help me now." The fact, they didn't even know it happened, until an actual constituent brought the issue to their attention. Again, no comfort to us. Though the RSI agent attempted to be very personal & even shared some of AAL Neally's non-disclosure, specifically what he did make for each given 900 constituents unlike what his cancellation letter led you to believe. I had been hanging literally by my toes for those 17 months. It was past the "golden hour" finding myself going down the drain after all this time from an exception credit rating. It was simply devastating after all this time, especially after being 99.7% assured he was going to get me free of such a deceitful and misrepresented (World Mark) contract. RSI substantiated from the beginning my feelings and position were valid! I called again, a few weeks later indicating, I sure needed and attempted to recoup the balance owed ($2300) since AAL Neally did not uphold his service, let alone outcome. I was not contacted back, until three weeks later claiming they had some attorney team coming had to pick up the slack. My exact words again, "I had been waiting for over a month to determine if anything was going to be done for me and I never heard back!" My quality of life had been in the toilet for much too long. I knew I could not wait any longer-to reach cancellation of such a travesty; while continuing to hang waiting to get my due credit back. I have been nothing but transparent to them. Then I am told, "You have tried to offer your services and therefore, I would not be getting any of my contracted money back. I was appalled, at such words. There was no time frame given to me that would have ever happened. In fact, our only discussion was that the additional $600 to continue the work in progress would be waived once something concrete would be offered. NOT, one time could I get a concrete time frame of one week to another year before that might happen. I succinctly told them I had a very successful advocate with an exceptional track record of being cut loose from this timeshare mongrel. I voiced the position I was forced to RSI since AAL Neally cut us all off mid-air and past my golden hour. RSI gave me no choice but attempt to save "MY own neck and cherished credibility, as they stated right up front to me they did not have any succinct option then, nor could affirm if so, when! I emphasized over and over I could not continue to live like this and the position they placed me in was as bad as AAL Neally approach and I for one was one month shy of an assurance of dissolvent from such a misrepresented and deceitful contract. If so, this letter would have emphasized total opposite to accolades to the reader. With that said, I expected full restitution of balance owed without the service rendered, as promised. I never dreamed the 99.7% probability would never happen. I expect the return no later than two weeks (October 30, 2020) from this dated letter. I trusted they would have supported at least that much and after all this time. Yet! They have refused to refund me, stating, they have offered me this new attorney team. It was well over a month since I began the conversation of what my options with them were. I was forced to stand alone, since weeks of giving them time to confirm a plan. Then to tell me now-they won't refund me! I have been nothing but a best patron and even understanding, at my own expense and they have the audacity to treat a long-term constituent as so. I write this, so YOU think twice before you believe one thing from them. I gave them just over a month's latitude to provide an option. Then to be confronted by my request of an obvious well-deserved refund-to this. If they were truly up front-no way would they have given me such a run around, or worried about a refund when they supposedly had all those other 899? constituents to continue their justice. I did not even hold it against RSI what AAL Neally did, but to not honor my deserved $2300. Refund speaks volumes and I am sure to those reading this right now. How would they even deserve a one star after this very sincere review? Cuuddos to David B. with his candidacy, as well. Keep us all informed! read more

I signed paperwork with RSI in September of 2018, paid them $3,000 and we have not received a single call or correspondence showing any effort on their part to help us get out of the timeshare. I have called the attorney's office at least 15 times but they simply say they are sending letters every 3 months but the time share has not responded. Meanwhile, we are still paying for our timeshare. What incentive is there to release us? None. This entire thing is a SCAM. read more

This company is unethical. It has been 4 years since we.paid them to help rid us of our timeshare. No relief and huge run around with customer service!! read more

Scam. Don't waste your time. Message me if you want your money back. I'll help you for free.

Started receiving calls from Midwest Communications about reselling timeshare which I don't own. After blocking calls for a week I let one through and pressed the woman for company details. Said she worked for RSI LLC in Missouri and I pressed for company address. Midwest is the call center for RSI. I reported and complained to FCC and BBB and then the owner started to call on his cell phone. I really don't get it. So now I have felt forced to complain to Attorney General of Missouri read more

Just meet with Guaranteed Relief from Springfield, MO which I believe is connected to RSI - both want big money to get people out of their time shares and the truth is, the owner can do an much as they can by just calling their resort and claiming financial burden or whatever their issue is with continuing their time share. I just did that and was told they will send me the paperwork to relinquish the property back to the resort and I only need to pay the transfer fee which is small compared to the amount these companies want to do it for you. Also the resort is canceling last years fees which I have not paid and total more than the transfer fee. read more

If you are not sure what RSI can do for you or considering hire RSI to release your timeshare ownership, read this. Don't trust this company. This company is a scam. Beginning of 2016, we received a phone call from RSI telling us they could help us to get rid of our timeshare. At that time, we had already considered getting rid of our timeshare since the maintenance fee increased every year by 10%. We couldn't afford anymore. Also, the salesman told us that the process would take 6-9 months and no more paying the maintenance fee. We decided to pay RSI over $4500 to process the timeshare release. We followed all steps that RSI ordered us to do. During the process, we called RSI and asked questions regarding the process. Then found out the normal time for the process is 12-18 months. What? That was not the salesman told us. The RSI agent claimed they always tell clients that 12-18 months for the process. That's fine. We wanted to get rid of our timeshare, from 6-9 months jumped to 12-18 months didn't make too much difference. Stupidly we didn't call our credit card to cancel the fund. We mistakenly trusted RSI. End of 2016, we received the 2017 maintenance fee invoice from our timeshare management company. We called RSI and they suggested us not to pay. Also, they advised if the timeshare company sent us to collection, they would have their legal team send letters to the three credit bureau to explained the situation. Since our employment requires us to keep good credit status, we went ahead to pay for the 2017 maintenance fee. Giving RSI another 12 months to handle the process. During 2017, we contacted RSI many times and received the same answer, "RSI legal team is working very hard on our claim, please be patient, most claims take 12-18 months to be completed, we will receive full refund if the release fails". We know that whoever picked up the phone call from RSI was just reading the information from the computer, they knew nothing. They were paid to answer the phone calls. End of 2017, we received the 2018 maintenance invoice from the timeshare management company. Called RSI and they said it would be up to us to pay or not. We complained how many more years we had to suffer under this situation. Only answer from them was be patient. We couldn't afford to keep paying the maintenance fee. Besides, where was our credit letter to the credit bureau? This time, RSI answered us that we should pay for the maintenance fee. They had never advised clients not to pay since it was still our responsibility. The legal team doesn't responsible any credit issue, we have to contact the credit bureau. What? That is totally different than what we were told in 2016 & 2017. We asked RSI that how many more years that we have to pay for the maintenance fee? We asked when RSI will refund us the money? RSI said that they will team up with other legal team to handle our claim since they have handful of "GOOD" legal teams and we will not received our refund until timeshare management company declares not to let us release. RSI keeps saying they are helping people to get rid of their timeshare. So, it means there will be no deadline to refund our money. If our case takes another 5 years, we will have to pay for five more years of maintenance fees. I would rather to keep my timeshare and not to have this shitty company to handle something what they call "Relief". Every time we call RSI for update, they always said they would contact the legal team for updates. Most of the time, the update was not available after months. We have no idea if the RSI or the "legal team" is not doing their job. RSI explained that their legal team handles over thousand clients and dealing with number of timeshare companies. The legal team would not be able to get back to RSI soon enough. It sounds like the legal team is a one-man company to us. During the sale meeting in 2016, the salesman said that RSI had a very good rating on BBB. We checked the BBB website, there were not too many postings postings. Now, you can go back to BBB and check how many negative postings against RSI. We are totally screwed by RSI. RSI doesn't help people out. They cause us more problems. Don't even think RSI will refund you the money. RSI is totally a scam. Don't trust them. You will be sorry! read more

Yep....complete rip off. Paid them $7000 to relieve us of two timeshares in 2016. Today I received a foreclosure notice on the properties and RSI has done nothing,,,,zero towards release of these properties. They return my phones calls only to tell me that their "law firm",,,unknown and unprovided.....is working on it. Well folks...it doesn`t take 1.5 years to file paper work. They have never sent back any requested information that would/should be needed to engage in this activity. So....looks like I lose 2 timeshares,$7000 and get a big ugly scar on my credit. Some of this was our fault too however when you pay for services and don`t receive those services I believe that legal term is FRAUD.....which is what they are read more

Could not rate them as a zero star company. They have had my money for years with no results yet they refuse to give me my money back. They are a total scam. Byron F. read more

This is NOT a scam! We had a points time share with Diamond Resorts and wanted out. We attended free seminar in 2014 and everything was explained in detail. we paid a total of $3600 and within 11 months we no longer under contract with Diamond Resorts. During the process all three credit reports did show this as a negative but the attorneys for RSI filed all the necessary disputes and in the end the negatives were removed from the 3 credit bureaus. I was extremely skeptical at first but RSI delivered as promised. We are no longer burdened with our timeshare and the costs associated with it. read more

I entered into a contract with them on July 6, 2018. The first few months went well and they were very attentive. However, after getting their "attorney" fees, they have been horrible. I actually found out that the law firm they use, Neally Law, had been blocked by Diamond Resorts to handle timeshare relinquishments as of Dec of 2018! After repeated calls to both RSI and Neally, I am getting no callbacks, the run around, and outright deceit. Unless, this turns around within the next month and I get the resolution for which I paid, my NC lawyer will be contacting the Missouri State Attorney General office and initiating a conspiracy to defraud claim. Stay posted! read more

I have worked for this company for over 5 years and am proud to be here. Please when looking at reviews make sure the person actually did business with us, I have received thank you cards, accommodations and had many hugs for getting owners out of their financial liability. read more

I concur with Melissa T.'s assessment of this company. Initially, this started out as a transfer of a Timeshare from Diamond Resorts. Relief Solutions International promised that $2,500.00 would clear any previous debts, maintenance fees, etc. of the timeshare. We have been told that the $2,500.00 was a 'retainer fee' for Deed/Title Transfer. However, they made additional contact and said that Diamond Resorts has a 'new process', and that Relief Solutions International, (RSI,LLC) would be charging an additional $1,300.00 for a retainer's fee for legal representation from Relief Solutions International, RSI, LLC . We have asked them to submit this new 'process' in writing via letter and mail it to us. Let's see if they comply, although highly doubtful. read more

We met with RSI and hired them to terminate 2 contacts. The price was reasonable compared to other companies we met with. They mapped out for us exactly how the process would go. They let us know how long it could take and at what points to be prepared for updates. They got us out of both of them 6 months faster than what we expected. The timeshare industry is the scam. Not most companies that terminate the contracts. These negative reviews have got to be bogus. We wouldve ended up paying twice as much money in maintenance fees to the resort than what it cost to get us out. And, like the other review on here saying that they call the credit bureaus, they told us to pay our fees for the year the termination was taking place to protect our credit, its even in the contract, so that is how you know these reviews are bogus. People get mad at their own responsibilities and then get on here and blame the company with a bad review. If you are searching reviews before you reach out for the help you need getting away from these resorts, give this company a chance! They have been in business a long time and it is my opinion that people tend to exaggerate and even lie on a company when they get impatient or something doesnt go their way. Our experience was excellent compared to the fear we had going into it after reading online reviews. Dont allow these resorts to continue taking advantage of you. This company can and will help you. The good and bad show you that the company is legitimate. I am so grateful that we are out of the nightmare that the timeshare industry really is. Thank you RSI for helping us to get out of something we thought we would never see the end of and showing us how to travel to the same places for a fraction of the cost! One of the best decisions we have made! read more

We foolishly signed an agreement for them to transfer title for our Hilton timeshare. After approximately 8 months the contract was transfered to "legal to negotiate the sale with the Hilton". This now began a new process that will take 12-18 months BUT they will not give me a date at which point they will actually admit they cannot sell the timeshare and we get our 100% guaranteed refund back. Further, my annual dues to Hilton will come due in December and they tell me I don't have to pay them, they will contact credit agencies to tell them we are in the process of selling but they cannot guarantee that the Hilton won't send us to collections. In other words, they promise nothing other than they are keeping our monry. read more

My grandmother had a timeshare and after countless companies promised to sell it for her and thousands of dollars spent in those endeavors she was contacted by Relief Solutions International. She attended their meeting which did in fact only last 45 minutes with a personal sit down one on one with a very nice lady who indeed helped my grandmother terminate her timeshare for a very reasonable processing fee. There was NO high pressure sales pitch and NO hassling of any kind. My grandmother finally got the help she needed to get out of her timeshare. The scam and the fraud is the timeshare industry itself! The companies who promise to sell your timeshare are the scam companies! I checked into the resale market and was shocked to see that the timeshare my grandmother originally purchased for $25,000 and has been paying maintenance fees of $1500 yearly is for sale on EBAY for $1.00! ONE DOLLAR! You can also find it on Craigslist for nothing if you will take over the yearly fees! There is no resale market and the only way my grandmother was able to get out of this horrible Wyndham timeshare was with the help of Relief Solutions International! You cant please everyone all the time but to say they are a scam is ridiculous! read more