I've had an excellent experience with Dr. Jeff and the entire team at ReliefNow-Hamlin. Everyone is consistently kind, professional, and genuinely caring. They always return my phone calls promptly, and they're a pleasure to work with. My favorite treatment has been the shockwave therapy. I've needed it a few times, and each experience has been outstanding. The staff always explains exactly what to expect before the procedure, making me feel comfortable and informed. The treatment itself is quick, and within one to two days, I consistently experience incredible relief. I highly recommend it to anyone dealing with pain. One thing I especially appreciate is how Dr. Jeff takes the time to explain how each procedure works and sets realistic expectations. He lets me know that I may not feel relief immediately and that it could take one or two treatments to see the full benefit. That honesty and clear communication have given me confidence throughout my care. I highly recommend Dr. Jeff and the entire ReliefNow-Hamlin team to anyone looking for knowledgeable, compassionate, and effective care. read more

Dr. Jeff has pulled out all the stops to help all of us GO. By GO I mean Get On with our lives! Pain Free! This office has not only helped me out tremendously, it has also helped out everyone that I have sent over here and will continue sending! With a variety of treatments ReliefNow Hamlin specializes in advanced drug-free, non-surgical treatments for disc, joint, and nerve pain, such as spinal decompression, shockwave therapy, Class IV laser therapy, and regenerative medicine! Thank you so much for everything! read more

I really wanted this treatment to work because I was in pain, but my experience was disappointing and I will not be returning. I initially inquired about a $49 introductory treatment special that Dr. Jeff was advertising through his Orange Wellness clinic. When I asked whether the same promotion was available at the Hamlin location, I was told it was not. Later, I saw Dr. Jeff continuing to advertise the same $49 special at his other location. After bringing this to his attention, I was again informed that the promotion would not be honored at Hamlin. I added the Orange Wellness promotion in a screenshot below. *** Many clinics in the area offer similar introductory specials for first-time shockwave therapy treatments (focused not radial), making these types of promotions fairly common for new patients.*** I also found the communication regarding treatment expectations lacking. I underwent four shockwave therapy sessions and personally experienced significant discomfort during treatment. I did not experience any improvement in my symptoms. Before treatment, I did not understand that the procedure would be painful. In a later text message, Dr. Jeff explained that the treatment works by using pressure-pulsed sound waves to apply deep pressure to tissues. However, I did not interpret the explanation provided before treatment as a warning that the procedure could be painful. When the shockwave therapy failed to provide relief, I asked whether I could receive a standalone ozone (prolozone) injection. Dr. Jeff would not offer the ozone injection by itself and would only provide it if I also purchased more expensive PRP or stem cell treatments. Other clinics in the area offered Prolozone injections as a standalone treatment without requiring the purchase of PRP or stem cell procedures. I was interested in receiving treatment from this clinic because Dr. Jeff indicated that he was familiar with and capable of performing Prolozone injections. However, I was again informed that Prolozone was not available as a standalone option. When I requested a refund for my unused treatments, the initial refund amount was lower than anticipated and did not match what I believed was owed based on the unused services. I was told that because I was cancelling early, the prepaid package discount no longer applied. He ultimately refunded the full amount for the two unused treatments, but only after I complained and requested that the issue be addressed. In a text message discussing pricing, Dr. Jeff stated: "Also, as to pricing, even though it is in line and fairly priced we are also in a higher-end area, not in Pine Hills for example." I also found the handling of my concerns disappointing. After expressing my dissatisfaction, I received a lengthy text response explaining the clinic's position rather than a phone call to discuss the issues directly. The communication left me feeling upset and frustrated. I am posting screenshots of the relevant text messages and my receipt so that readers can review the communications and pricing for themselves. My receipt shows that I paid the regular treatment price and did not receive a $49 introductory treatment. Based on my experience, I would not return and would choose another clinic in the future. ***Update** To clarify a few points, my MRI was reviewed during the consultation, and shockwave therapy was explained to me in terms of what the treatment involved, but not the level of discomfort I might experience. When I specifically asked whether any treatment was included during that visit, I was told that it was not. I also did not receive any X-rays through your clinic. In addition, I have photos of the promotion that was being advertised at the time. The advertisement clearly stated (at Orange Wellness) that the $49 offer INCLUDED A TREATMENT; however, I did not receive any treatment for $49. Instead, I purchased the package that same day and was charged the full price for my first treatment. RECEIPT INCLUDED BELOW. This was the price for ONE KNEE. I still don't understand why the $49 introductory offer couldn't have been honored, especially since I was already committing to an expensive treatment package. A small gesture like that would have gone a long way toward making me feel valued as a patient. Had the situation been handled with more kindness and customer care, I likely would have returned for additional services in the future. My review is based on my experience with Dr. Jeff, the owner. MY REVIEW IS HIDDEN ON GOOGLE REVIEWS SO I HAD TO POST HERE. Dr. Jeff repeatedly contacted me by text regarding my review. In my opinion, the frequency and tone of these communications felt overly aggressive and bordering on harassment. read more

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I like to read reviews before visiting a place, but I've always believed reviews are subjective and based on individual experiences. That's why I prefer to see for myself. I'm glad I did with Relief Now. From the beginning, Dr. Jeff, Eddie, and Mark have been professional, helpful, and easy to talk to. They took the time to explain the available options and helped me find the package that made the most sense for my needs without any pressure or overselling. I'm still undergoing treatment, but so far my experience has been very positive. Nobody wants to need ongoing treatments, but if I ever find myself needing this type of advanced therapy again in the future, I wouldn't hesitate to come back. I highly recommend Relief Now to anyone looking for pain relief, whether you're a professional athlete, or simply someone trying to feel better and get back to doing what you love. read more

I've been under Dr. Jeff's care since 2012, and I have nothing but positive things to say about him and his practice. He has gone above and beyond for me and other patients on many occasions. If something doesn't turn out the way we anticipated, he does what he can to make it right. I have a permanent spinal injury, and I am very particular about who I allow on my care team. Dr. Jeff is very knowledgeable, kind, and honest. He truly cares about his patients. There's a reason I've stuck with him all these years, despite relocating several times. The longer commute is worth it to me, to ensure my care is in good hands. read more

Dr. Jeff Shebovsky is one of the most compassionate & skillful doctors that I've ever met. He's so far ahead of the curve when it comes to seeking out the best new regenerative technologies to help his patients to avoid all the drugs and run for surgery. He's really on a mission to help his community! We need more caring doctors like Dr. Jeff! read more