I've had bad experience with Kit Custer buying investment property…read more - I over paid on a property which isn't a good income investment compare to area. - she failed to verify repairs which I asked for the seller to do - she failed to get lease and deposit from previous owners for rent back - she failed to find tenants and didn't suggest anything to get it rented. I also had bad experience with Danielle McCandless. - She didn't point out issues with property - She didn't find out answers to questions I had regarding property

Kit was unhelpful and did not listen to what I was looking for. She didn't seem to know what was…read moregoing on. So bizarre...I don't recommend.

Dave went above and beyond in every way. From scheduling last-minute showings, to helping us get…read moreinto contract within a short window, to representing us during inspection when we were out of the country. His professionalism and dedication made the process seamless. We worked with Dave because he had already helped a sister and our daughter successfully find their homes and has now helped our son find his too. He has become our family realtor.

I was more than happy with a customer service. Michelle Anderson was so kind and generous with her…read moretime. Very helpful after some unfortunate sales from another company. She is very knowledgeable and helpful. I highly recommend.

At every step of the way, John was attentive, professional, and personable. He kept us informed…read moreevery step of the way, and his recommendations based on years of experience resulted in our home selling for much more than we expected. Just a terrific realtor who comes highly recommended. Thank you, John!

Sold our house well over asking price in a multiple-offer situation and helped us buy our next home…read moreunder asking. We couldn't have asked for a better realtor. John came highly recommended by a close family friend, and he completely exceeded our expectations. We needed to sell our home and then buy another, and he guided us through both processes seamlessly. When he first came to see our house, he asked if we'd be willing to put in a little work to maximize our sale price. He gave us clear, practical suggestions for updates and staging. Even though some homes in our area had been sitting on the market, we trusted his advice and followed his plan while still living in the house. He was absolutely right. His strategy created a multiple-offer situation that drove the price well over asking, which allowed us to roll those extra profits into our next home. On the buying side, John was equally impressive. He gave us thoughtful advice about strategy and helped us negotiate with a tough seller, ultimately helping us secure our new home for under asking. John is punctual, extremely knowledgeable, and clearly passionate about real estate and helping his clients. He also has great recommendations for lenders, contractors, and other services, but never pushes them. We used several of his suggestions and were very happy with everyone.

BE WARNED: RIP OFF ARTIST!!! Behind the grandmotherly-like demeanor is a calculating, conniving…read morerealtor. She sold my 80 year old father a condo three years ago and charged him 4% as a "buyer." Typically it is the seller who pays the buyer and seller commission. She made an additional 3% from the seller on top of the 4% unheard of buyer commission. Fast forward three years when my elderly naive father has moved to assisted living, he wanted to use her again, now to sell. I met with her upon his request. She looked me in the eye and stuck out her hand for a 6% seller/4% buyer commission. I stood there slack jawed, thinking I was living in the twilight zone. Life will bring her karma with time.

Unbelievable realtor. She is busy professionally but not so busy she doesn't make you feel rushed…read more-EVER ! You will never be a number. Knows the market in multiple areas. You just can't go wrong.

When a friend and former client of mine in Loudoun County (Northern Virginia, near DC) asked for a…read morereferral to an agent in the Cleveland area who could help them sell a family home, I hit the ground running. Through a variety of sources, I got suggestions on agents in the area and then conducted online research about each one. Once I had a narrowed list I did phone interviews. I finally got the list down to 2 that I could refer with very different business styles, but I felt one was a better personality match... Chris Olsen. The people I referred interviewed him, met him and liked him. They hired Chris to sell the home and the sale went surprisingly quick and seamless... he delivered service that exceeded expectations right down to the nitty gritty about making sure to keep me updated when they hit major thresholds (agreed on a plan, listed the house, got a contract, sold the home). I was very pleased and would refer him again in a heart beat. The clients were also very happy.

About six months ago I reached out to Kash about a house my family inherited. Honestly, I wasn't…read moreready to sell because that house meant a lot to us. But Kash still came out to look at it, walked me through everything, and then just said take your time and call me when you're ready. No pressure at all. We finally sat down as a family and decided it was time to let it go. I called him back and we went from there. I didn't know what to expect but it was way easier than I thought. We didn't have to fix anything, didn't have to deal with agents, and he covered the fees like he said he would. We closed last week and honestly I'm still kind of shocked at how smooth it was.

Fantastic realtors! Jessica has been such a patient realtor during our time of transition. We can't…read morewait to work with her in the future!

I wish I could say that I enjoyed working with this company but I did not. First, they charge you a…read more$250 realtor's transaction fee, which they sneak into a contract that you sign and do not explicitly explain or otherwise point out to you. Yes, this is on top of their commission (which my agent didn't really earn as I chose the house myself and came to him saying "I want to buy this house"). While these fees are becoming more and more common, there are *many* realtors who don't charge then to the buyer and unless you feel so strongly you need to work with this company, which I don't recommend even if there was no fee, you should find another one of the hundreds of agents in the Cleveland area. My agent was Brian, and to skip to the point he made several inappropriate comments about my body and maybe one lewd suggestion(?) while we were in house alone together when I was looking to buy it. When I brought this up and asked for an apology he said he was "sorry if I was offended" or something to that effect...which isn't an apology. I'm taking the time to write and share this because I want to make sure another woman doesn't have this experience with Brian. What is with men who think that they can comment on a woman's body? It's so highly inappropriate and uncomfortable. Otherwise, even if you are a man, I don't recommend Brian. When I asked him if he could hear the dogs barking in the backyard when we were in the house (which you clearly can) he said no...aka a liar who just wants a sale because he lost his other job. Also, I contacted him asking about the final walkthrough time and him getting that set up with the seller's agent, and he said he hadn't thought that was necessary so he hadn't arranged one. This is unheard of, this isn't the agent's call as to whether or not there should be a final walkthrough, it's a right of the buyer and up to the buyer. I then asked why he thought that and if he had followed up with the seller's agent to make sure that the sellers fixed the one thing I had asked for and he said he didn't. He then did follow up, but it seems very silly he was discouraging me from a final walkthrough and wasn't staying in contact with the other agent. This was one of the many things I had to stay on top of for him to do, even though he had it pretty easy in my case as I had a 20% traditional loan offer and again, had already picked out the house. So he didn't need to do much to "earn" his commission but never really did anything without me having to follow-up. There are many similar type things that happened. Finally, this agency recommends a lender that is horrible (mostly one star reviews on Yelp) and they did an awful job. Instead of helping me with the lender he recommended when the lender was doing incorrect things (e.g. added points without even telling me, got the earnest wrong in the contract by $1000), he was always making excuses for the lender by saying they were busy right now with low interest rates and everyone wanting to refinance. This was less than helpful and a bit unprofessional when these were basic, and pretty serious, mistakes the lender was making. It felt like the good ol boy club where they were both making excuses for each other instead of actually just doing their jobs. Needless to say, although I got the house, the whole process was a lot more stressful, painful, and quite frankly more inappropriate than it needed to be. If I didn't have my mother for guidance to know what Brian *should* be doing and providing me with I would have been very lost and missing important things about the biggest purchase of my life. I strongly urge you to pass.

Erin Chappelle is one of the VERY best real estate (realtor) agents I have ever transacted business…read morewith. She just sold my wife's home in Ohio (my honey baby moved from Ohio to Cali with me 3 yrs. ago ). This was my 28th real estate transaction so needless to so say, I have seen the good, bad, and the ugly. Erin was GREAT (and that is a total understatement). She's AWESOME...Period! BTW- I don't have time to write reviews here on Yelp, but let me say this; please, if you come across someone who deserves more than just a "Yelp" review -write a flipping Yelp review on them. These people/companies deserve it!!! Erin goes way past the extra mile. I never left my home in Monterey, California, at any time during the transaction. She ran all over the place to close the deal for us (to the city, to the title company (and set up the escrow in Cali so we could sign docs), to meet my tenants, to meet with inspectors at the property, she had excellent repairs folks at her fingertips (i.e., when the bank wanted electrical and plumbing fixed prior to funding/closing), etc.). Wheeew!.... That was a mouth full. She was there every step of the way. And she made it so we received over $10K more than I ever thought we would at closing (yep it was a nice house and she did not sell it cheap [She got us ALL the money on that one]). She was spot on with market values and her market strategy, and more...when all's I ever wanted to do was dump the fringing house and get it off our books. From the first day I called her to the day we closed; was only 67days, from listing the house, showing the house, etc., etc., etc. and did I mention she got us an EXTRA $10K plus ;-).... Yes, I am ecstatic and delighted. We LOVE YOU, ERIN!!!! Background: I interviewed four other local companies (realtors) in the Lorain, Ohio area before I found Erin and the other companies were a bit flaky and/or just not as professional as I would have expected/liked. In any event, Erin was my 5th call, and in speaking with her .... I knew then ... I had found my person! Most importantly, Erin knows the housing market in Ohio.... like the back of her hand. She was professional at every step of the way, and my wife and I can't thank her enough. We do, however, still have six bottles of nice California wine we are sending out to her soon as I promised. If you are selling your house in Ohio - there's just ONE CALL YOU NEED TO MAKE - CALL Erin. If you are as lucky like we were, she'll work with you too. I swear, does this woman ever sleep. She was on it - like 24/7.

There are not enough words to express how amazing Erin is! She made the house buying process for…read moreout of state buyers as stress free as possible. She was so responsive, helpful, knowledgeable, and kind throughout the entire process. We are so happy that Erin was our realtor and so fortunate to have gotten to work with her.