Most of their Google reviews are written by staff, clients that they ask and others who will cover for them to boost their public image and get more people to choose their agency which is about numbers and their bottom line $$$. Experienced medical gaslighting and more. Left feeling worse off. It's more like mental hell treatment instead of mental health. Like a fly on the wall, I witnessed others being mistreated. Top down mess if you get an insiders view. Organizations who treat everyone with the utmost human dignity, kindness and respect have no need to cover up. Wonder what happened to some of the very good employees. Indeed & Glassdoor reviews from former employees are tale telling. People deserve better. We are one "web", what you do to one strand affects the whole, including yourself. Perhaps it will benefit many if they experience the effects of their own medicine. Thankful for my little inner circle of people who showed me my value, worth and power so that I could walk away. FYI- do a search on how to spot fake reviews so you don't fall for the trap. ~Truth Teller read more

I don't write reviews often and I don't give out high marks just because I like someone. I've been using the various services of Renaissance Behavioral Health for close to a year and I would recommend them and their services to anyone who is in need of personally tailored mental health solutions. After many life long failed attempts at seeking caring and competent treatment I have finally found providers who have helped in so many ways. In less than a year I've accomplished several goals that I hadn't been able to complete for years. I've had the good fortune to take advantage of their psychiatry, counseling, and social service offerings. All of which are delivered by professionals who are knowledgeable and provide valuable resources with care, kindness, and a strong sense of love of community. They truly want to help and they do. From Mimi's welcoming smile and offer of a great cup of coffee, to Erica's wealth of medical knowledge, to Kim's patience and keen understanding of people, this organization is structured to be a blessing to our communty and they deliver. read more

The programs here do help people find the inner source of problems and learn how to get through them if you want to improve your mental health read more

I Rose Ray enjoy coming hear they have great support groups and a lot of resources for anyone that need it the teachers are excellent and the care manager and counselor. I would strong advise anyone who need a great support group to come hear. God bless everyone there and thank you so much for helping me.Renaissance Behavior Health is a great place to come to for support and help they have a lot of resources. read more

Renaissance Behavioral Health is one of the best behavioral health centers that I have come across in Cleveland. It was easy to get an appointment and I was not only able to get a therapist who I liked and who cared but I was also able to meet with a medication manager. It's a warm and inviting place. And they have great coffee! read more

Extremely rude, unprofessional staff members that sound like they are the ones in need of help! This is not a place I would go to personally to receive care. I called to make an initial appointment because of the great reviews online. The woman that answered the phone (and did not give her name, I found out it was Debbie after I asked) was very rude, lacked proper telephone etiquette and talked to me as if I was stupid and didn't know what an insurance card was. When I asked to speak to someone who's over her because of her tone and behavior, she said there was no one else I could speak to besides her. I knew that was a lie because there is somebody over everybody in an organization. She then told the truth after hearing that I wasn't going to settle for what she said and told me there was someone over her and tried to give me wrong information so I could not file a complaint against her. After pulling teeth to get the correct information, I asked her to transfer me to the person's voicemail, that she said was in charge. She transferred me to a Ms. Jones. Ms. Jones was also nasty, rude and unprofessional over the phone and was annoyed saying " UM, SHE'S WITH A PATIENT!! when I asked to speak with Ms. Clark (The owner). First impression means everything to me. Courtesy, respect, professionalism and empathy are qualities staff at these types of organizations are supposed to have and this staff is ignorant and lack basic manners. If I am going to be receiving care and I experience this type of behavior, this speaks loudly of what type of place this is and I am glad I saw this behavior up front, so I know to run the other way. They did me a favor read more