I really enjoy going to this nursery. They have a large variety of healthy plants and good…read moregardening advice. I also love seeing their kitties!

I went in today to buy some plants and gardening stuff. While placing my items on the counter so…read morethat I could continue shopping there was a shop cat yellow striped male, sitting on the counter by the register. My husband called to it, the cat mewed and came closer to be pet. My husband pet the cat and I put my hand down near it so that he could smell my hand and he allowed me to pet him as well. I placed my hand on the counter and the cat attacked me. His claws were caught in my skin and he was hissing, I was scared to pull my hand away because he was going to slice my hand open. Finally I was able to get free. I calmly walked over to a young lady working there and told her that cat clawed me. She said God dammit and went into the store to grab me band aids because my thumb was dripping blood. As she's walking in the shop the owner is there and the girl says," he got another victim" the owner didn't say anything. Neither one of them apologized. As we are checking out because the items we were purchasing needed and I was tired and didn't want to go anywhere else. The cat was on the counter by the register and I said ," I don't trust that cat" the owner said nothing and did not make any attempt to remove the cat. My husband reached over and paid for the items. At this point I thought she would apologize or say something. She said absolutely nothing at all about attack. I do not recommend going in that store, she cares more for that stupid a-hole cat then she does for her customers. I dont recommend if you are older and have thin skin or have children to go in there. Or, if you don't mind the owner caring more about a cat sitting on a counter than the safety of her customers.She ought to be ashamed of her self. If I get an infection from these deep cuts she will be hearing from me. Btw, I have pictures to prove it.

The owner and his daughter are rude and deceitful. They told us four weeks to even give an estimate…read morefor the trimmer. We told them fine, we'll pick it back up. Then they demanded $58 for a bogus estimate they said they did and said they were keeping the trimmer unless we paid. Pure extortion and theft. No communication, no paperwork given to us. Avoid these scammers. Besides, I spent $1,000 plus with Duffy's for two trimmers that both broke. Just go to Home Depot and pay less. They all break.

Over the last 20 years they have always treated me right. I have bought numerous Echo and Snapper…read moreproducts from them and rarely had any problems. Good advice and very knowledgeable about what they sell. Haven't had a lot of experience with the service department but would trust them to solve a warranty issue or mechanical problem that I couldn't solve on my own.

I have been shopping here for at least 20 years and have never received anything other than…read morecompetent service. one of a few local nurseries that I patronize. excellent prices on bulk soil and a good selection of antique roses which is what brought me here in the first place. definitely far superior to the big box garden center experience.

TERRIBLE SERVICE. ,Laurie Garretson was rude mean and nasty. I didn't get anything I ordered…read more This place is joke and should be shut down. I am telling everyone I know NEVER order anything from EarthWorks nursery. TERRIBLE service and rude ignorant owners who are incompetent about anything they sell especially Laurie Garretson. I recommend a thorough investigation and this business closed permanently!

I must say I just love Ranch supply stores. Any and everything you need for the pet, tack for the…read morehorse, saddles, cloths, boots, and stuff for the house. So why should you shop there? They are local. Support your local folks. They are a community treasure. This place had a lot of great stuff, mentioned above, at great prices. The folks are very friendly and helpful.

Came into the store 30 minutes before closed. Immediately upon entry one of store employees told us…read morethe store was closed. I mentioned that the door said it closed at 5pm. She agreed with me despite it being 4:30pm. She did not allow us to walk around the store. She brought my sister her feeder animal and then we had to leave. It is currently 4:36pm. The employees here are incredibly rude. Will not be returning. If you close at 4:30pm on a Saturday change your sign or change your employee. Update: manger came out and was very upset that I had an issue with one of her employees. Verbally was combative. Very upset that I was posting a review. Was upset I didn't ask to speak to manager. Repetitively told me I was being filmed which, yes there a security cameras in the parking lot like most businesses no issue was strange that she kept saying it. Sad that my sister invited me out here because it was one of the "best pet stores". We will not be returning. Not a fan of businesses ran by Karens. I see why most of the people reviewing this store said the employees are rude. She was very upset I was writing a review. I'm a huge fan of supporting local businesses this whole situation makes me very sad. Wish this store had better management and employees.

To be fair (as I strive to be in any online review), I am updating my review. It is an average of…read morethe following: Original In-Store Experience: 4-star Salesperson Follow-Up/Post Purchase Experience: 1-star After Yelp Review Experience: 5-star Delivery Experience: 5-star Total: 3.75 stars, rounded up to 4. After my scathing Yelp review, I was immediately (and I mean immediately) contacted by the owner. Ben is courteous, professional, and kind. He followed up with everything he stated he was going to do very promptly. His apology felt sincere, and because of him I don't think I'd hesitate to shop at one of the Ashley stores he owns. Also, I originally stated they had an F on the BBB website, and while that is technically true, it is a mishap on the BBB's part since they have the wrong listing associated with this store. Their rating should be an A, and Ben is having that fixed. The sofa was finally delivered...yay! We love the sofa very much, and I must tell you all how well mannered the delivery men were. I've had my fair share of furniture delivered from Pottery Barn, Home Decorators Collection, Overstock, etc. and these Ashley employees were by far the most helpful and courteous. They even protected my door jam to avoid any damage, and that's something I've never seen done before. Ben definitely redeemed the experience, and I give him major kudos for making sure my husband and I are happy. We definitely are! Thanks, Ben! -------------------- Original Review: This place blows, here's why. On a Saturday afternoon, the hubby and I went into the Victoria, TX Ashley Furniture Homestore on a whim. We weren't really looking for anything, and we happened to fall in love with a sofa that was on sale and very, very nice (the Hariston sofa, FYI). Karen, our sales rep, is all smiles and does the whole schpiel, "This sofa will make all your dreams come true!!" You know, the kind of stuff they say to make a sale. Well, Karen had to leave, so she stuck us with Sales Person B, which was ok. After much debate, we decided to buy the sofa. And, of course, the sucker was out of stock until mid-May. Fine by us, we're not in a rush (at that time). We're told it would be delivered the week of May 19, and the date we bought it was April 18. No big deal. Then it all went down the toilet. On Monday, May 26 I call and talk to some clerk who could care less about my call- I could tell she was texting (you know that signature iPhone "swoosh" when you send a text--seriously people, put it on silent if you're texting at work). Clerk tells me sofa is out until mid-July (yes, July). I nearly lose my mind over the phone, y'all. Finally Karen gets on the phone and says, "Oh yes, I remember you, you're the couple I told to buy something else since that sofa was backordered." Um, no. We're the couple who only liked that ONE sofa and who YOU told it'd be in by mid-May. What a rude thing to say to a customer--why yes, tell me what you think I should buy, princess. She then went onto to explain that she could see it'd be in stock June 3, and that she'd have it delivered the very next day (June 4). Then she adds that she will call the Cuero warehouse to explain that this is urgent and they need to deliver it stat. She ended our conversation saying she'd call me back with more info once she spoke to the Cuero warehouse (this is all still on Monday, May 26). Karen does call back that afternoon and tells me the Cuero warehouse is closed and she'll call me back on Wednesday to update me. (Why not Tuesday, which is the next day? Hhmm...) And I haven't heard from her since. It is now June 3, and no one has called to schedule a delivery for June 4, I really dislike Karen, and I really, really dislike this Ashley location.

I am a Veteran and a repeat customer of Ashley Furniture, and what happened at the Victoria, TX…read morelocation on 12/14/2025 was so unprofessional and unnecessary that I feel obligated to warn others, and especially fellow Veterans. On 12/8/2025 during their Veterans Day week sale, I purchased a couch and loveseat. During the sale, the staff strongly pushed a 4-year extended warranty, saying that if I never used it, I would get the amount back as store credit after four years. I decided to go ahead and purchase it. Four days after delivery, on 12/12/2025, I realized I wouldn't be keeping the furniture long-term. So, on 12/14/2025, I went back to the store with a simple request: Refund the $150 extended warranty only. No claims were made. The furniture was not being returned. There was no wording anywhere in the paperwork stating the warranty was non-refundable, It was for product. Where things went wrong and very quickly, was when I spoke with the manager Angela both on the phone and in person. From the start, she was cold, dismissive, and uninterested in helping. She immediately told me the warranty could not be refunded, even though there was nothing in writing to support that. I told her I understood the furniture return policy, but I was not returning the furniture, only the unused warranty. She refused anyway. When I pointed out that I was a returning customer, and a Veteran who was simply asking for a reasonable refund, she shrugged and smiled as if it didn't matter. This discussion was done in front of her employees, which made the situation more uncomfortable and embarrassing. I asked for her supervisor's name and contact information. She gave me his name but refused to give the phone number, saying he had a "corporate phone" and wouldn't answer an unknown call. That alone raised red flags. I then called the Corpus Christi office and spoke with the receptionist Tabatha, who was professional, kind, and helpful and she relayed the message to their regional manager. A few minutes later, Angela called me back acting differently and asked why I no longer wanted the couch. I explained why and that I would be purchasing another one soon, and she said If she had known that she would have offered me store credit of the warranty for future purchases. I repeated that store credit was not acceptable and that I simply wanted the warranty refunded and stated that she had been unprofessional and did it in front of her workers and I worried she would be this way to other veterans in the future. What changed her attitude, and it's important for owners to know this, is that I requested for her to correct the situation within the next two hours or, I would take the matter to small claims court. I made it clear that her employees, who witnessed the entire interaction, would likely be called to testify and that she would have to explain her behavior, the lack of a written policy, and her refusal to provide her supervisors contact information to a judge. She made me aware that Ashley was a tight family and she had been working there for 18 years, I guess insinuating that the owners would support her conduct or actions and we ended that call. A few minutes later I received another phone call from her again and she told me that she would go against company policy and might get in trouble but she is going to request for me to get the refund and I could go by next week and pick up a check. After that, her regional manager finally call me and said he had already told her to refund or credit me for the warranty. This entire ordeal, the disrespect, the cold responses, the embarrassment in front of her employees, and her refusal to help, was completely unnecessary. Message to Owners and Veterans To the owners: I strongly believe you are not fully aware of how your manager is treating customers in your name. The way this situation was handled does not reflect the professionalism of your other locations. You lost trust that day, not because of policy, but because of attitude, behavior, and dismissiveness. To Veterans: Ashley Furniture will gladly say "thank you for your service" during promotions, but this store showed how quickly that gratitude can disappear once the sale is completed. Veterans deserve honesty, respect, and transparency, not pressure sales tactics or dismissive treatment when we ask valid questions. I have the funds to buy another set or more, that was never the issue. The issue is how easily someone else, especially a Veteran or any customer, could be disrespected or taken advantage of in the same situation. Was $150 of some warranty return worth the trouble and the loss of a customer, that is poor managerial performance. Any business minded person would tell you that you want returning customers; it was an idiotic play.