I had a hard time deciding based on the reviews if I should travel down to get checked out.. My primary won't be back until next week, and the earliest I could get in with another provider would of been tomorrow.. I called Renown .. and they informed me to book appt online.. This facility had one for today at 4:30.. Easy check in.. friendly.. Plus they had all my insurance info at hand.. The Physician Assistant J. Marriott and assistant displayed perfect bedside manners... It seems like the past times I've seen urgent care staff, I want them as my primary..! Thanks Renown for a great visit! If I can't get in again, I'll make sure to check availability here! read more

Renown Urgent Care - North Carson - First time - Urgent Care Near Me - Carson City, Nevada

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I have been here a couple times and I have no complaints. Went first thing in the morning, had a short wait. Front desk staff was super friendly. Since I've been in the Renown system they already have all my info on file. Nurse and doctor were good. Both times I went the doctors spent time talking with me. The place is clean and I continue to go here because it's efficient and well run. read more

I went here Tuesday, April 9, 2019. I read about the ribbon-cutting ceremony in the local newspaper, and was bummed I had missed it, as it sounded like a festive time. It was at 11 AM today. If you want to read the article, it is here: https://carsonnow.org/story/04/09/2019/carson-city-s-new-renown-urgent-care-hosts-ribbon-cutting-tuesday. This is Carson City's second urgent care facility. The other, by a competitor, is located at the mall. This office is located at just south of the Eagle Medical Center building at 2814 North Carson Street, right across from Harbor Freight Tools. I am not sure if is considered in the same plaza as Eagle Medical Center is, but the road in the plaza connects to it. When I went, there were no patients in the waiting room. There were three staff members at the front desk. The waiting room had plush, modern seating for at least 18 people, all with various tables and desks around it. I spoke to the employee in charge at length. She was extremely professional and answered all of my questions. You could tell from the way she answered she was proud of the facility and wanted me to switch to Renown Health, haha! She told me appointments were not required, but you might have to wait. She also said they are opening their second Carson City primary care facility later on South Carson Street, as well as a second lab by there (their first primary care facility and lab in (north) Carson City is at 3641 GS Richards Boulevard; my review of that lab is here: https://www.yelp.com/biz/renown-health-lab-services-carson-city?hrid=kc3fUDKEyRlwFI38B2Fejw&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct)). Renown has definitely made a push into Carson City in the past year or so to compete with Carson Tahoe Health. I also asked why this location was not listed on Renown's website yet, and the woman told me they wanted to wait until after the ribbon-cutting ceremony to publish it. They are open from 8 AM to 7 PM Monday through Friday, and 9 AM to 5 PM on Saturdays and Sundays. You can call them at (775) 982-5000, or go to their website to book online if you prefer: https://www.renown.org/locations/urgent-care/north-carson/ Parking was easy: right in the front and on the side (two handicapped spots are there). I noticed there was a single, gender-neutral restroom in the back part of the waiting room. As I was beginning to leave, they got one of their first patients, who walked in on crutches. I was happy for them. Long live Renown Health Urgent Care, now in Carson City! read more

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My wife went here last week and provided insurance and ID. Not once did they tell her that United Healthcare Select Plus was not part of the network. They told her she had a $50 copay but then charged her $550 for the visit. It's not only illegal to not disclose coverage for insurance it's also just morally wrong. Avoid this place if you can. read more

Dont waste your time here. went in for a pre employment drug test on a friday morning and they said their Med assistant who does them is out, try back monday. Cant call and talk to a live person so i went on Monday morning and again no med assistant. Complete waste of time and incompetent facility. read more

My mom is 76 , and being a former police dispatcher, is very prone to bladder infections. She is also a diabetic with rheumatoid arthritis, so she has some mobility issues as well. She came down with another bladder infection just before New Year's Eve and right after one of the biggest snow storms we've had in years. We tried to get her into the doctors office but that was impossible so, we went to the Urgent Care. What a nightmare this started out to be! The young lady at the counter, who later turned out to be a god send, told us she had no openings. They aren't a "first come, first serve" like the ER and they were overbooked but she'd try to get her in. To make a long story short. The CVS on HWY 50 was out of the antibiotic she needed and after waiting there for an hour, we went to Walgreens to get the prescription transferred there. They told us we needed to call the urgent care to resend it to Walgreens. I called urgent care and she very cheerfully said no problem. Half an hour later no prescription so we had to drive back to the urgent care. This is two hours after our first visit. The young lady very sweetly called wallgreens back and we were finally able to get the prescription my mom needed. What a trooper! If I ever hit lotto, I want this young lady to be my personal assistant and I'll pay her handsomely! She even said when I mentioned what a hassle this was for her "It's OK, it builds character." I haven't heard that since my grandparents! And people bag on millenials! Thank you SO much! read more

I WILL NEVER GO BACK HERE OR RECOMMEND THIS URGENT CARE. Staff was friendly enough. I felt like the doctor was a bit short with me. After being sick for 4 days I made the drive down from tahoe to go to an early appointment. They wanted to do a stool sample and test it for any infection, said the test would take 24 hours. I waited 48 hours and called them to check up, I was assured the doctor would contact me when the results are in. I thought, "Okay, seems reasonable, maybe its taking an extra day." I called them back again 2 days later to check up and was told that they couldn't get ahold of the doctor I had seen and the lab couldn't find my sample. I called back a day later and was told by an assistant that they would call me back when they reach the lab. I called back the next day and they offered to have me come back in to do another sample, ONE WEEK AFTER I HAD DONE THE FIRST SAMPLE. At this point, I am not as sick and feel that it would be out of my way to go and do another sample, and waste 2 hours driving back and forth. The assistant at this point said they would try and get into contact with the doctor and that they would call me back. NONE OF THEM EVER CALLED ME BACK, AS PROMISED. I called back again and spoke with a different assistant, telling them I would just like a refund so I can actually get help somewhere else, they said they would pass my information to their supervisor, two days later and no call back. Don't go here if you want to be taken care of. What a waste of my time. read more

I have no proof, but the day after I used my credit card their I got a call from my bank saying my credit card has been used without my permission! My credit card is cancelled. It was used for a hotel in San Francisco and for a wireless company.It seems too coincidental right after I used my credit care at Renown the very next day it is being used fraudulently!! MY ADVICE IS TO NOT USE YOUR CREDIT CARD AT RENOWN URGENT CARE BECAUSE OF WHAT HAPPENED TO ME. Again I have no proof but I do not trust the people who work there and I will never go back. BE AWARE!!!! read more

Very disappointed. After waiting 3 hours to see someone I had described textbook sinus infection after breathing in plant pollen.. a very distinct allergic reaction from an exposure I am sure of it, just having very mild yet nagging symptoms. They insisted on taking a Covid test after describing having only one of the correlated symptoms... My friend that I had gotten sick was also there same day and they said he had the common cold, lol. They said I tested positive for Covid. This place is a joke - the doctor was very short with me and couldn't provide me any relief for my sinuses. Useless & Covid/money hungry. I know they get extra money for every positive Covid test and this place played me. If your situation is anything like mine, try not to give in to perpetuating this farce for these "professionals" that provide zero relief. 0/10 read more

The worst place ever! Claimed they did not take my insurance. I said no problem I will pay cash. They refused to see me! I know this is not right. They were extremely rude. read more

The worst urgent care hands down!!!!!!! No organization appt. at 2....requirements are to be here 10 min early it's now 2:30!!!! And I'm waiting in my car!!!!! Second and last time here and they always take forever... hope and pray it's not the same doctor. When I can in n with a really bad cough last year and a 50 co pay he said go to cvs and get some robotussin. Next day got in with my real doctor I ended up needing an inhaler, Kenalog shot, cough syrup with codeine and a zpack.... read more

The staff were very nice and got me in right away. The shock was that even though I was told I paid in full they sent me a bill after the fact, even though no additional services were rendered. They totally mislead me. My advice: Beware! If you go there expect more cost than they tell you!! read more

The staff was great, however I have anthem BCBS. THEY DENIED THE CLAIM!! I have fought this for 3 months!! Anthem said they used the wrong tax ID number. After 6 phone calls, 5 hours on the phone with ever anthem employee telling me this should be covered, a written letter!! No one cares!! I have to pay the whole price and none of this goes to my deductible!! My advice is if you have anthem, DO NOT GO HERE!! read more

I came to the renown urgent care in north carson city Nov. 7-Thursday, to get treated for flue & cough, a week later my cough was still there so I phoned this place for a refill, the Dr. I saw was off that day, the Dr. that was on said I would have to come in again for more cough medication, I said why can't he just give me a refill, it is the same thing I had last week ..once again no , you have to come in again- pay for a second visit for more cough medication- ended up going to wal mart for over the counter medication- which I should have done in the first place- this is not a good system- these were not addicting drugs- just cough pills- so I do not recommend this place at all!! read more