J'ai loué une petite voiture (Fiat 500) en 2022, pour 1 mois, puis en 2023....je suis entièrement…read moresatisfait de cette expérience; je verrai cette année (2024) car suite aux changements radicaux chez Carlili, qui est désormais en partenariat avec une boite internationale......suspense!

Rented a bmw sedan thru Carlili and would rent with them again. They dropped the car off right on…read moretime, had a location tracker on the car as it got close and made my departure from downtown Paris easy. Drop off was easy too. I hadn't planned properly for traffic and was able to shift my arrival time back online and they picked up the car in another downtown Paris spot (be sure to do so far enough ahead of time, I did it 2 hrs before per their instructions). No conventional rental car process, happy customer!

So while in France we thought it'd be nice to be able to carry us and some of the in-laws all in…read moreone car. So we reserved what the French consider an enormous car, a seven passenger van. We land in the freezing rain and I hustle out to get the car. A stick!! This is one of the richer nations of the world. It's also a nation where rain, and snow and ice are common. And this is a van! About the homeliest vehicle on the planet. But we're in France and I guess even homely drivin', slippin', slidin' renters want to shift their own gears. OK I can use the practice. We head out of our first long trek and it's time for gas. Hmmm. Nothing on the fuel gauge, nothing on the key fob, nothing on either side of the fuel door, no gas cap at all, no insignia on the rear that means anything. Guess it's unleaded. Wrong guess. An hour down the road we stop to pee and the car won't start. It's freezing cold, the wind is blowing and it's an hour before dark. Tow truck guy confirms nonchalantly, "It's Diesel". Wonderful! Now it's a tow truck to his shop, half a dozen frantic calls to the rental agency, nearby hotels, train stations and taxis. Then a taxi ride to the hotel, a quick night's sleep, inconvenience my nephew for a 45 minute drive the wrong direction to pick up a replacement car to drive another 4 hours to our original destination. We got it figured out and Sixt got us a new car but it would have saved them damage to their vehicle and would have saved us an extraordinary amount of time and aggravation if they had just put a "Diesel" sticker on the car.

extremely disappointing .. sneakily charged 59 euros for a late pick up which was not the case -…read morethey eventually refunded this after i complained - but charged almost 3 times the per litre rate for not bringing the car back with a full tank . i understand there are penalties but 235 euros for 43 litres of unleaded thats 5.46 per litre . This after it was impossible to opt for a refuel penalty of 28 euros on the app in advance which did not work and the local area having an unleaded fuel shortage . Customer service is copy paste chatgpt. avoid , avoid avoid

We rented from SIXT recently on our trip to France. Big mistake. Nothing was great and service was…read moreworse to boot. We booked a BMW wagon 3 series, but upon checking in, having waited for the attendant some good 10-15 min and having been traveling for more than 18 hrs, he mentioned that they will "upgrade us" (BS) to Volvo or Jeep or other equivalent instead better than BMW for 5 passengers. The attendant Lso wanted to us to buy insurance and we said no, because we are insured etc...We were tired and didn't want to insist, we agreed on the Volvo xc40. We signed the agreement and sent us down on our way to the basement to retrieve the car. We were tired and had another 2 hours to drive, so we got into the car and drove away. The basement was dark and not well lit and the car was parked near a pillar. We did a quick inspection for dents scratches on the car and it all looked ok. As we got on blvd peripherique, we realized that the car did not have any sound/audio. Even the signal wasn't clicking, no radio, no car play no speaking map... nothing. As we were already behind schedule we continued and as soon as we made it to destination, we emailed address that we were given in the event we needed to contact the rental agency, and reported the audio/sound issue... nothing. When it was time to return the car, we returned the car and since our travel was uneventful, i.e. no accident, no scratch, no dent, etc, we took picture of the car where we parked it because we were not sure if there would be an attendant when we dropped it at gare du Nord. We dropped it off, the attendant present at the office asked how our travels were, we reported the sound issue, he said he would discuss with his manager to give us some credit for that inconvenience (BS). He didn't ask to walk through or check the car upon our returning it. We left thinking we returned the car in the same condition we rented. However, the following day I get the return receipt and on it they claimed that the rim had a scratch 5-10 cm deep down to the primer! We didn't have a photo of the rim, we couldn't defend that we didn't do that. If you scratch the rim down to the primer, that's a deep scratch, you would know if you did it. Long story short, they ended up billing up nearly €500 to fix it. All in all, we believe we were scammed. When this happened, I read reviews for SIXT rental cars and there were reports of same issues. They provided photos but the photos of the rim didn't include the Volvo logo. All in all they are good at scamming. We didn't want to get in a dispute with them since we had insurance, so we paid the repair fees and submitted a claim. Please be careful if you rent from SIXT- Paris Gare Du Nord. Make sure you take photos of every inch of the car you rent before and after. Do not trust them to be ethical and do the right thing. For us, we will not repeat this mistake and we will NEVER rent from SIXT again. They CANNOT Be trusted.

They rent luxury cars! Great service too. No line at phx airport. We use them in Europe when CAEL…read moreis not available.

Stay away. Criminal-like behavior. I rented two vehicles and they only had one for me. They still…read morecharged me for two. I've spent literally dozens of hours trying to remove the charges. They are either utterly incompetent or completely criminal. Or, perhaps, both. Just rent elsewhere. Anywhere else. Oh, and the one vehicle I did rent, they claimed a hub cap was scratched (not only did I not hit, graze, or otherwise cause any damage, but they didn't tell me there was an issue at car return nor have they presented me with any evidence of damage other than charging my credit card €210). Hands down the worst rental car experience of my life.

From the owner: La société de location de voitures Sixt vous propose des solutions de mobilité de haute qualité :…read morede la petite citadine, à la grosse berline en passant par l'utilitaire ou la voiture de luxe... Une chose est sure : vous trouverez votre bonheur chez Sixt !

Stay away. Criminal-like behavior. I rented two vehicles and they only had one for me. They still…read morecharged me for two. I've spent literally dozens of hours trying to remove the charges. They are either utterly incompetent or completely criminal. Or, perhaps, both. Just rent elsewhere. Anywhere else. Oh, and the one vehicle I did rent, they claimed a hub cap was scratched (not only did I not hit, graze, or otherwise cause any damage, but they didn't tell me there was an issue at car return nor have they presented me with any evidence of damage other than charging my credit card €210). Hands down the worst rental car experience of my life.

Shame on Sixt for trying to overcharge customers. When I returned my rental car, I received a form…read morestating that my gas tank was 7/8 full, leaving me with 1/8th of a tank to fill. I chose to have Sixt fill the thank, and I was told I would only be charged for 1/8th of the tank, plus a fee. I ended up being charged 30 euros + 12 euros fees. On the invoice I received, it stated that I was charged for 14.15 liters of gas. The car that I had was a Fiat 500, and 14.15 liters equates almost for 1/2 of a tank (total tank capacity is 35 liters). The best part? The customer service does not want to hear anything and simply states, "Your invoice is correct" Laetitia must have been the least understanding and helpful person I ever dealt with. A quick search online and it shows that Sixt has a bad habit to overcharging customers, especially customers living abroad. Great job tarnishing the image of France. I will never use SIXT ever again. It's a shame this company behaves like this. Be warned.

From the owner: location de voiture de tourisme et utilitaire en région Ile-de-Franceread more