I rent 3 bikes, 2 for a day and 1 for 3 days. I pay in full. The next day I discover 1 bike has a flat. I call to let them know and to see if I can convert the 1 day rentals to 3 day rentals. I was told over the phone that that is ok and they will adjust when I bring in the bike that has the flat. I get there and instead of converting the 2 one day rentals to 3 day rentals and paying the difference, they want each additional day paid in full at the one day rental rate. This is BS. If you rent a car for 3 days and decide to rent it longer you ALWAYS get the weekly rate instead of the daily rate. Being told something over the telephone and then getting upsold in person IS COMPLETE CRAP! DO NOT USE THIS COMPANY!!! read more

This was the only bad rental experience I have ever had at 30a (I have been gong for 20 years) and possibly the worst customer service experience I have ever had. They made everything difficult. Sat on hold with call center multiple times. Went to one of the local offices for help and even their employee had to sit on hold for over 30 min just to get permission to swap my kayak rental for a few beach chairs and when it was all said and done, they didn't even get that order correct. The two different local employees I dealt with admitted that my experience was the norm. I lost hours of my vacation that day and felt pretty much like my week long kayak rental money had been stolen. Be careful. read more

We ordered a burley online from Live Well 30A, due to their proximity to our place. After several days of hijinks (hours open doesn't match the internet, they don't have a working phone, they don't actually do bike or equipment rentals), we finally found out they outsource their online orders to Rent Gear Here. We planned a bike ride down there and after a strange in-store experience, were given a burley that was missing front clasps, so the cover wouldn't actually stay closed. Also, the employee said he was fixing our loose bike chain while he put the burley on, and our chain popped off about 6 times on the 3 mile ride back home. We had them just take off the broken burley and asked for a refund. Apparently Rent Gear Here doesn't really work with Live Well and they told us to call them for a refund. Live Well doesn't have a working phone, which I demonstrated, and they told me to write an email. Overall, really unprofessional and predatory feeling experience. Save ourself from our mistakes and rent from anywhere else. read more

Going to the beach... where is it? Sitting in the middle of a hoard of people is not a relaxing day at the beach. Rent Gear Here ... never again. read more

Rent Gear Here - Paddleboarding Near Me - Santa Rosa Beach, Florida

Drivers on 30A beware! This golf cart near a George's ran into me after axle broke. Owner claims it was an underage (under 21years not allowed to drive according to his insurance policy) driver who was responsible even though it is clear the axle broke while driving down the 30a. Driver was frantically trying to avoid my car, but couldn't control due to broken axle. Now my car is severely damage and owner standing by his insurance co that the accident happened due to driver, not broken axle. His poor quality machinery is now my problem. Try a different company. Cheaper is not better. You get what you pay for! read more

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UPDATE: Owners called me after seeing my reviews. Offered me a refund for the Gate Rental. Thank you. The baby gate was not as advertised and a complete nightmare to use, it tore up our unit's walls and didn't work after 3 days of 4 family members trying. read more

Rent Gear Here - Baby Gate Damage to Unit - Paddleboarding Near Me - Santa Rosa Beach, Florida

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HORRIBLE!!!!!!! Do not rent beach service through this company!!!!!! UNLESS you want the WORSE placement of chairs and watch other beach goers sitting pretty on the front row that use their competitors. We called this company because our rental agency listed them as the first company to rent from. I have sent them an email to tell them to not do this. Not only do we get seated behind everyone but I have had to call everyday to complain about being set up behind AWNINGS far away from the stairs that go to our condo. I called yesterday (the 5th day we are here) to complain AGAIN about being placed behind them. There was actually a place they could of put us directly behind the "sitting pretty" people on the first row directly in front of the stairs. They came back out and set us RIGHT ON TOP OF THEM and a baby pool that has been there all week!!!! I watched the put up last night and the reason they don't like to set up in front of our condo is because the stairs that they store the chairs is not even near our condo so it's not "convenient" for them to set up in front so they prefer to set up behind the awnings down the beach from our condo. They don't get here until 8:50 AM which I have told them over and over that that is too late to set up here. UPDATE: the above was typed early this morning on our last day. To my surprise one of the companies I was watching be set up this morning was Rent Gear Here setting us up right on the front row. THANK YOU!!!! FINALLY on our last day we get to be the "sitting pretty" people! YAAAAAAAY!!! Lol They also threw in some tables. Thank you for trying to make things right for our last day on vacation. read more

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I rented a deluxe umbrella set for our week at the beach. Upon arrival, I was told I need to go to attendant and let them know where to set up. I went down and no attendant was available and I waitedfor 30 min. I called Rent Gear Here and left a voicemail stating I was unable to find attendant. Our family decided to go buy chairs and umbrellas and set ourselves up Midday I sound the attendant and he apologized but was late arriving and then checked on our rental. He didn't have a rental for us So I called again and found our rental was at a different beach access which was further away. I asked for a refund to my credit card and agent said he could only give me a credit. This is not the way to start a family trip! Frustrated . After spending $$$ buying what we needed, and no one was able to help me this morning...... it seems like a full refund is due read more

Awesome service! We rented 5 bikes! They were delivered within an hour and dropped right at the front door. Bikes were perfect for a 4 day stay at Alys Beach. We were able to bike everywhere. Communication was very easy through text. We just scheduled a time for pickup and they handled everything! Appreciate the incredible service and good communication. Would definitely use again and I recommend to anyone staying in the 30A area. read more

I don't write reviews, but top to bottom, these guys are awful. Run the other way! The attendants are rude, the drivers clog up the road and get defiant when you ask them to move so other cars can pass. The owners are see no evil and hear no evil. Lots of other beach rental options. read more

Unbelievably I'm a two time loser when it comes to Rent Gear Here. We rented a house from 360Blue and their concierge service rented bikes and trailer for us from Rent Gear Here. I seemed to have gotten the same crappy broken trailer with no sides, flat tires, and jagged rusty edges (hello tetanus) that I got the last time I rented from this shady outfit myself. Or they have a fleet of crappy trailers. My last review is not on the site anymore. This place should be called Bait and Switch. The trailer was intended to haul chairs and umbrellas to beach on Watercolor. Spent 7 days picking up fallen items and trying to repack trailer multiple times in 100 degree heat. These trailer(s) were useless. No way could you haul anything In it. Implied Warranty of Purpose means nothing Here. Save yourself the frustration. read more

Rent Gear Here - Trailer on Rent Gear Here website - Paddleboarding Near Me - Santa Rosa Beach, Florida

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DONT rent gear here. They delivered rusted bikes that were bent and banged up. The tag along on bike for our son to ride leaned to the side and was not functional. Finally the bike they list on their website for a 10 to 12 year old was way too small for our daughter who is 11 and average height. Also they told us they rented chairs at a beach close to our property. When we arrived to go to the beach they service it was not close and there was no attendant there to set up our chairs. Based upon all of this we wanted a refund so we could go through a company could actually deliver what we ordered but they just kept citing policies. We have visited this area many times and used many services and never experienced this. It was extremely disappointing. read more

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We stayed on Miramar Beach for 9 days! Thanks Marty for your help and professionalism daily! He is very friendly and helpful to everyone and we were more then happy! We look forward to this trip every year and great beach service is icing on the cake! read more

Rent Gear Here - Our beach view and amazing chair spots! - Paddleboarding Near Me - Santa Rosa Beach, Florida

Wish I could give them zero stars. They have terrible customer service! The first day of the order the chairs were delivered to the wrong beach and they stated they would be moved to the correct beach. The chairs never arrived, when we called them again they said we would be credited for that day. To date I have received no credit. They picked up the chairs early one of the days. Their only response was that they would let their manager know. Two of the boys working for them came to check one day while we were at the beach, we asked if we could be moved closer ( we were on the 4th row of chairs, almost in the sand dunes) they again said they would have to ask their boss. The chairs were never anywhere but the fourth row. read more

I NEVER write reviews but this horrible company left us stranded on our vacation. We had a confirmation number. They had charged our card. We show up at the beach...all children in tow, only to find out that they had over sold their inventory and had nothing for us. We were given an apology (quickly) and that was it. Horrible business. read more

Fantastic experience with renting beach chairs, umbrellas, and bikes! Our chairs and umbrellas were set up and waiting for us every morning on the beach and were arranged in a semicircle, which was a nice set-up for a large group of eleven ladies who all wanted to chat with each other. Our bikes were also delivered to our house, and we loved cruising around on them each day to go grab breakfast. We will most definitely be using these guys again on our next beach trip! Our vacay was completely hassle-free, and we had a complete blast! read more

Rent Gear Here - Paddleboarding Near Me - Santa Rosa Beach, Florida

My husband and I went on a mini vacay to get away from the mundane day to day. Since I was pregnant I just wanted to sit on the beach and forget about my worries. We rented chairs from "Rent Gear Here" and it was perfect! I never had to wait around for my chair to be set up like in the past with other services. Poor Hunter had to deal with my needy self! He was always more than happy to move my umbrella around and accommodate me! One day I ran out of water and he even supplied my water for the day! What a gem! I will definitely be back again next go round. read more

Rent Gear Here - Beach - Paddleboarding Near Me - Santa Rosa Beach, Florida

Very unhappy Day 1 was not given right code couldn't use the bikes Day 2 a bike with half inflated tires, a bike with a chain that kept coming off, and a bike with a crank that skipped constantly, was told someone from management would call me but never did Day 3 called again and was told someone from management would call me but no return call, still with broken rusted bikes Day 4 called again and was told manager was on lunch and would call back, no return call, still with broken bikes I have nothing good to say at this point. This has interfered with my family vacation. Don't let it happen to you. read more

I stopped in to rent a couple bikes and everyone working in the store was very helpful. I inquired about a golf cart rental not expecting to have any luck last minute. Heather informed me all carts were rented but offered to take my number and call if anyone returned early. To my surprise, heather called me the next morning with a golf cart to rent. Thanks Heather for exerting that extra effort and showing such great customer service!! read more

Well, I usually prefer to write awesome reviews because I am a business owner myself and I know how much reviews mean to small business. However, I just cannot do that this time since this company is recommended by the house rental we used, I thought it would be good to forewarn others. We stayed on Spooky Lane in Santa Rosa which is not a populated area but there is a section for beach services to place umbrellas. This company was recommended by Blue Mountain so we trusted that they were awesome. NOT. We had 10 people and wanted our chairs to be set up in a U shape so we could visit and talk to each other while in the chairs. The fine print says that they cannot guaranty being in the front row apparently and that was their deal every day. The other beach service must have arrived before ours every single day because we were behind them each time and each day we had to call the service to come out and rearrange our chairs and umbrellas. Most of the days we moved the chairs ourselves and had them move the umbrellas because we were not strong enough to do that. I will say that the guys who came out to help us, August, Kiko and Hunter were all very polite and happy to help us. Emily, Courtney and Adam were very courteous on the phone and made sure that someone came out to correct the set up. Each time, they assured us that notations were made to set up in a U Shape and request that they arrive earlier the next day so that we could possibly be in the first row. The last day the kid that came out to rearrange our chairs was aggravated, had an attitude and was just generally unpleasant. Mind you, this was the 4th day we had to call for them to come out. We would have changed services to Burkes Beach Services but we would not have gotten any credit for days not used. So, we just stuck it out. So, although this company may set up earlier in other areas on the beach, if you are near or around Spooky Lane, use the other company and you will probably get what you are paying for. We certainly did not. read more

We had a great experience renting from Rent Gear Here. We rented five bikes of varying sizes and a street legal golf cart. The process to order was super easy and everything was waiting for us when we arrived at our rental. We ran into two small issues (headlights weren't working right and one bike we ordered was just too high of a seat for our little guy) and Rent Gear Here was out right away to fix and remedy. We highly recommend them! read more

Awful customer service. They can't seem to get our order right and no one actually picks up the phone. I've now spent WAY too much time of our limited vacation time dealing with this company and trying to get ahold of someone and we still don't have the correct bikes and are waiting, waiting, waiting for them to maybe get things right so we can go somewhere. In the meantime they have our $$ and won't refund it, just give credit. read more

Rent Gear Here was absolutely wonderful! We rented three bikes to ride around Seaside area and had such a wonderful time. The staff was welcoming & helpful through check in & check out of the bikes, and the bikes themselves were great - such smooth rides & plenty of basket space! These bikes really made our Seaside trip thank you so much to Rent Gear Here!! read more

Rent Gear Here - Paddleboarding Near Me - Santa Rosa Beach, Florida

I don't recommend. We ordered bikes and they guaranteed delivery on a certain day. When we got back to our house the bikes weren't there and no one informed me that they weren't being delivered that day. I called and left a message because by that time the shop was closed. I called again the next morning and and they were still closed and not answering the phone almost an hour after they claimed to be open. We waited another half day until we finally got the bikes. Once we received the bikes, a couple of them weren't in the best shape. Not to mention the "trailer" we received was barely big enough to fit anything into it. Avoid this place at all costs if you want to enjoy your vacation and get the most out of it! read more

My family and I went to Florida for the week w/our 7 month old and we rented a high chair, jumper, and crib. The only nice thing about this rental was they were already in the house when we got there. The jumper had dried spit up on it and was filthy. The high chair had dried food on the tray and the cover on the seat and back was disgusting. I took it off and put it in the washing machine and it was a completely different color once cleaned. I would think if I'm paying to rent things they would come clean and sanitized especially baby gear. When we called to complain about the gear we received they said well we don't know if it's actually dirty since you cleaned it already. I will never rent baby gear from them again. read more

I love using Rent Gear Here for all my rental needs! The bikes are great and really the most convenient way to get around 30-A! Also the baby gear is in great condition. It's always a huge stress reliever knowing when I go on vacation. I don't have to pack a high chair or crib. Rent Gear Here handles drop off and pick up for me!!! Thank you! read more

Rent Gear Here - Paddleboarding Near Me - Santa Rosa Beach, Florida

Rented a jogging stroller and a bike with trailer for my young son (in Seaside). The jogger had a loose front wheel which gyrated and then locked when you picked up speed...wasn't replaced until the next day (even though the problem was reported early in the morning). The bike trailer was a NIGHTMARE. Took my two year old son for a ride and in the middle of our adventure, the trailer collapsed and folded in on my son, the metal support bar slamming into his helmet in the process. Obviously terrified, he wasn't about to get back in after I had set the clamps to re-secure - and I had no desire to ask him to. So we walked about a mile back to our condo in the summer heat. Immediately called to complain and requested a refund - will absolutely be having our credit card company perform a chargeback if they decide to give any trouble. UPDATE: Spoke with "Joe", one of the managers - offered a full refund and was very apologetic. read more

Awful experience. Knew needed to haul lots of beach gear while on vacation. Did my diligence and Months ahead of time rented (paid) for the cargo trailer they advertised. Upon arrival it was not here. Lots of phone calls. Later They brought me a baby stroller to use to haul. It was unworkable. They tricked me out of money and messed up our short time at the beach. Although they promised a refund and other things to try to mitigate those promises we're all false too. When asked to actually execute the refund they then refused to give refund. Bad business practice. I will never use their services again. 0 stars. read more

This is a terribly run company. I had to leave 3 messages before anyone called me back. Then the company brought one extra umbrella and didn't bring one of the chairs. After they promised me they would bring the chair out on Sunday it wasn't until Monday afternoon when they finally did, and that was after I had to email again and ask for a manager. Avoid this company. They should be ashamed of themselves for operating a business like this. read more

Horrible service! Did not place chairs where I could see them. Would not move chairs on future days to be with family. And, would not give refund. Would not recommend using this service to anyone. Recommend other chair services for sure. read more

Do not rent here!!! Rented 2 bikes and an umbrella while staying in Grayton beach. They must have given us the oldest 2 bikes they had, ripped seats and all and don't get me started on the umbrella! We fought with the already broken umbrella for 2 days being as we did not want to cause a hassle but by the 3rd day it was done for! I called to see about getting a replacement delivered and was told they would be there sometime in the afternoon , I ended up having to rent another umbrella through another company for $30! What a waste of time and money! Beware!!! I'd give zero stars if it was possible! read more

Outstanding service from Garrison!! He took great care of us the whole week and was very accommodating on our set up requests every day. The chairs and umbrellas were also in great shape. Thanks! read more

We've rented our golf cart for this summer. My receipt clearly says (in 2 different places) "Orders cancelled more than one week prior to delivery or service will receive a full refund". I reserved a golf cart for July 2021 at approximately 1:45 on 4/21/21 and requested to cancel less than 24 hours later. I requested to cancel because they did not tell me on the phone that you don't actually get to keep the golf cart on your "last day". It had to be ready to be picked up by 8 am. They have refused to refund my money, despite the fact that my receipt clearly states the refund policy and they didn't tell me I wouldn't have the cart the last day. I left an email and voicemail for John Wellborn, the owner. He did not respond to me at all. Happy to post pics of the stated return policy if needed. Disappointed in their utter lack of customer service. read more

Here for a nice family vacation and after taking a stroll on 30A yesterday, my family and I saw a Rent Gear Here truck. We were so excited and called right away for bicycle rental. We received them as promised before 6p that same day. Yesterday was very rainy and windy so we didn't get to use them. But today with the sun out, we were ready to ride. However, the bike with the infant seat on the back had a completely flat wheel. You would think this would've been detected upon delivery, but it wasn't. I called immediately to Rent Gear Here and they were out of inventory to have it replaced. Additionally, they said that they could send someone out to repair but there would be no ETA and would occur before 6pm. This was very disappointing as waiting until this afternoon is wasting the whole day to ride our bikes as a group. And my 2 year old (who would be using the infant seat) is extremely upset. Imagine a toddler not being able to use the bike when everyone else is riding. Fortunately, another local bike store, Big Daddy's just fixed it in record time. Still haven't heard anything regarding this "priority" maintenance appt by Rent Gere Here. ETA: in addition to the tire being flat, on another one of our bikes, the pedal completely came off. WTH??? I've called and asked to speak to the manager multiple times and still haven't heard anything back from anyone! Buyer beware!!!!! read more

I am so thrilled by the beach service we received from this company. Frankie and Chandler had my group covered all week. Our chairs and umbrellas were always set up and waiting for us. We used the kayak and paddle boards, too. Frankie told us about the bike rental across the street and we used that service on several occasions. These two gentlemen made our week! Thanks for great service. read more

If you are looking to rent beach chairs, a paddle board or a kayak. Rent Gear Here is the way to go! You must ask for Garrison Dykes! He is the best employee there. He went above and beyond taking care of our family. He even would help us walk our bags down from the boardwalk. We liked him so much we invited him to dinner! Highly recommend. read more

This is the second consecutive year we have rented multiple items, including a golf cart, beach chairs for 10 people, rollaway beds, a paddle board and a bonfire. Customer service is excellent and we will definitely rent here again next year. Thanks for everything! (Including your quick action getting our beach chairs set back up when that other company so rudely took them down) read more

We had the best service from Jared at Inlet beach. Totally recommend. He went above and beyond to get us a tent and chairs even though they were packed and they had no inventory when we got there and had no reservation. He looked and accommodated. Totally recommend. read more

Can't say enough about their service. Garrison is here every morning like an alarm clock getting chairs & umbrellas set up by 7:30. Always made sure small table was there also. The most polite and friendly person you could ever meet on beach. Rent Gear Here is an awesome company to rent from. read more

RentGearHere.com - know what you are buying It's exceedingly rare that the wife and I give a 5 star rating. With beach services we've come to learn when to rent and when not to rent. The local crew taking care of your beach is essential for good service and here at Beach Side Villas off 30A Walton County, the crew is excellent. Jared has done an excellent job this week keeping us comfortably shaded on the beach. Jared has been attentive and concerned with our stay on the beach while maintaining contact with the hundreds of other people out here. The price is decent and we've been well served for the money spent. read more