FROM 10/17 I must say that the cleaning by Meire and her colleagues was good, but I am a bit…read moreperturbed by the Groupon 'deal' that she's offered. It offers $160 for $80 of cleaning, but the fine print says that one can only use this on one cleaning. So when they came to clean our little 2 br apartment, they did a good job but only came once for the groupon. We ended up paying them more than we would have paid any other cleaner without a Groupon. I'm not saying that I would expect to pay less for one's cleaning services, but I think in terms of hours they spent and quality of the clean, they were a bit on the pricy side. That being said, she was quite reliable and came on time... EDIT ON 10/21/2013 This was Meire's private message back to me - which I think is a little rude and should serve as a warning to few customers. "If the deal doesn't work for you, why did you buy it? I was supposed to come with 2 people for up to 2 hours and I came with 3 people for 1.5 hour, so you got more than you were supposed to. I have your emails that say your apto was quite clean and that wasn't what I saw. Next time don't buy the offer if you think it doesn't work for you, don't try to ruin people who work very hard to do the best for the clients. I didn't put any weapon on your head to buy my deal. Most of my clients are satisfied, that's what means to me."

Caution: my 5-star rating is for the quality of the cleaning only, not the booking or anything…read moreelse. I read the Yelp reviews and understood that I shouldn't expect them to be perfectly on-time, so I just cleared my entire Saturday and booked it for that day. WOW! My apartment is SPOTLESS. The bathtubs alone were worth the $100 I paid for the Amazon deal plus tip. They really did a thorough job. I would hire them again in a second. With that said, do be aware that the booking process is not perfect. I called and asked for a Saturday anytime, and Meire said that she would call me back on Tuesday with the time. I hadn't heard from her by Thursday, so I called and she said 3 or 4pm. On Friday night around 9, she called to ask if we could do 8am instead. I woke up at 7:30am on a Saturday morning to wait, and they didn't come until 9. Personally the quality was so good that I was not bothered by this at all, but I feel I should mention it to people who are on tight schedules. Lastly, note that she will ask you to list your priorities (e.g., dusting, bathrooms, kitchen floor, etc) because of the limited timeframe. We had a miscommunication in which I thought that I was listing everything in order with the understanding that she would get as far as she could, so I basicaly listed everything in my apartment. Whereas, she thought these were all considered equal high priorities, so in the end, she didn't get to the 3rd thing on my list. But when I explained what I expected they stayed longer and finished it. I really appreciated that.

They were very communicative, accommodating to our schedule, and extremely transparent in…read moreeverything that was included in the cost. My partner and I moved into an apt that was not cleaned prior to move-in, and they did such a thorough job! The pricing was very fair. Will be hiring them for all our cleaning needs moving forward.

I hired Cleanadora for an apartment move-out cleaning. They responded super quickly and were very…read moreaffordable! I unfortunately had to cancel last minute, but they were so understanding and kind about it. I cannot recommend them enough!

I needed to find someone to clean an apartment for a one time cleaning. I found M&M Personalized…read moreCleaning and gave Sheila a call. She called me back quickly, and was able to squeeze me into her busy schedule. She was responsive, thorough, and fair with her pricing. Five stars! Highly recommend!!!

I used the project feature in yelp to find a cleaning service. Sheila responded immediately. Came…read moreby for quick consult with Milagros to see my space and quoted for a deep clean. They were very through and detail oriented - asked questions about what I liked and what I need and what is important to me for cleaning and tidying. Set good expectations for deep clean and then they did such an awesome job! Got into nooks and crannies, corners, ledges, vacuumed fabric on couch and more. Deep clean was so good I signed up for a weekly cleaning and been doing that for a few weeks now. Rates are very competitive. They bring all the supplies. They are very communicative and reliable. But what really seals the deal for me is that they are so thorough and really get the grimy areas every time! I have four pets, and two humans working from home, even though we clean a bit the regular upkeep makes SUCH a difference. And I so appreciate that they are mindful of my cats and dogs who can get stressed by cleaning sounds. Also I am happy to support a local small business and a couple who are managing all their own clients. I had mediocre experiences with professional cleaning before but now have a very high bar set. And I'm pretty picky about what "clean" means, so not an easy customer. Highly recommend and hope to work with them for a long time.

Had a cleaning scheduled with them and the cleaner just didn't show up. 15 minutes after they're…read moresupposed to be there, I give them a call to see what's going on, goes to voicemail so I leave a message. At that point, they finally text back to my reminder text from the night before that they ignored to say that they can't make it because they have a dentist's appointment. Not even an emergency mind you, but something they scheduled in advance at the same time we had a cleaning scheduled. Unbelievable! They were apologetic after the fact but that's a huge red flag. Will have to look for someone else.

I've been a happy customer of Sisters Family Cleaning for over a year now, with biweekly cleanings…read moreof my home. After a couple disappointing experiences with larger commercial companies, I decided to try this small family business and I'm so glad I did! They started with a very thorough consultation, and the way they pointed out dirt as they went through the house convinced me that these women really know how to clean! Then they assigned me to Nayara, who has been fantastic. Extremely reliable, excellent communication, and best of all, actually cleans! Spotless floors, gets into all the nooks and crannies, dusts everything, cleans under stuff on kitchen counters. Very impressed with this business and highly recommend!

Great costumer service Reliable…read more Affordable Detailed oriented Best clean service we ever had Highly recommended

Lana has been very responsive, it was very easy to create an account with the company and get…read morestarted seamless. Lana sent us a person to help us with the cleaning, we are very happy with the experience so far. The cost/value is great.

It's my first time book a cleaning service for my apt. I booked their service for cleaning up my…read more1b1b apt after I moved out. It's easy to make make appointment. The customer services is very good, explain very details for me. They came one time and very proffessional.

Outstanding Cleaning has been doing biweekly cleaning at my place in Somerville for 10 months & has…read morebeen great!Outstanding Cleaning has been doing biweekly cleaning at my place in Somerville for 10 months & has been great!

Highly recommended. Chase and his crew nailed the junk removal job in my yard within one day of me…read morecalling for an estimate. The communication, service, and professionalism of the crew was excellent. The price was great and I will DEF be having them back for another project or two at my home. I will also be spreading the word to my friends and neighbors. Purge & Polish gets ten out of ten stars. Thank you Bill from East Bridegwater

This company is an amazing company. Chase is an amazing young man. They're honest they work hard…read more They do what they say. We're so glad we went with them. You won't be disappointed.

Courteous, nice and very professional and easy to communicate with. Very happy to entrust my living…read morespace to Kelly at Seaport Cleaning

I cannot say enough good things about the cleaning service I received. I reached out for a quote…read moreand received a response very quickly and was able to book a cleaning within two days which was an unexpected bonus. They said they would arrive at 8am and were exactly on time which was amazing. The ladies and I went over a couple of things and they got straight to work. I keep everything pretty tidy myself and wanted them to come in and do a deeper clean. It was the first company I've used that actually did a deep clean. They didn't just clean around items, they picked them up. They scrubbed everything, they even reorganized things and I usually don't like that, but they did an excellent job! I've tried out several cleaning services in the area and have always been disappointed. They come in and out within 30 mins to an hour and rush through everything. I am extremely particular and always say no one cleans as well as I do, but I finally found a company that does. Their prices are also very fair and better than others in the area. Overall, cannot say enough great things and highly recommend.