I took my gold chain into Stefan's in Sale for repair as it had snapped in the middle. It was an…read moreunusual chain with a pendant I had bought in Rio years ago and had a very narrow clasp on the end for the pendant to slide through - which it had, many times. (It may be called a lobster claw. ) I didn't take the pendant with me. He said the gold chain was 18ct and worth around £30 (?) so I reckoned it was worth the £14 he was charging to repair it. However this is not about the value at all. Regrettably I didn't look at it properly when I collected it as my glasses were in my bag and I could see at a glance that the chain was no longer snapped. When I came to wear it I found I couldn't thread the pendant on as the clasp was a large round one, nothing like previously and on further inspection I do not recognise the chain as my own either. I rang the shop and was told to bring my paperwork in, which I did, as they couldn't look for mine until they had the paperwork. (?!) The manager (owner?) LOUDLY INSISTED the pendant couldn't have threaded on before and only came off because the chain was broken. His reasoning was that the weight of the chain was the same as before and said it's very rare to get a 16" chain of the same weight of 2.1. I have no idea if this is correct but I am positive it is not my chain. He offered to squash the clasp so it would fit through the pendant. He did not attempt to check his records or look into it further even though something has happened somewhere. I'm sure that the manager/owner will repeat his claim that it was "only in my mind" that it threaded through before but I know it DEFINITELY did. I don't know if there's anything I can do about this yet but I would urge anyone to take a close-up photo and valuation of anything put in for repair as you really do not expect this sort of thing to happen. I for one will never use this shop again for anything and will repeat this story to as many people as possible. I would not even give this one star if possible as not only has my chain disappeared but the customer service was non existent.

From the owner: Diamond & Wedding Ring Specialist. Stockist of Branded Jewellery & Watches. Manufacturing & Repair…read more Easy Payment terms available LMG Registered

This place is great for buying some fashion jewellery for your party frock or just to wear in…read moregeneral. They have some gorgeous pieces and it is all affordable too which is what we all like to hear dont we? They also do watch repairs which is a God send for me as my watches are always dying on me. I get my watch straps from here and they are around 2 quid and excellent quality. If they do not have what you need then they will get it for you. What better service could you ask for really?

Great little shop despite the unimaginative Johnathan. You will find Jewellery for every occasion…read morehere. Very inexpensive and the Jewellery does not fall apart after a week like many other costume Jewellery pieces do. Staff are great....Johnathen obviously knows his stuff, excluding branding that is!

Browns Fine Jewellery is right in the centre of Sale and offers a fantastic range of both…read moretraditional and contemporary jewellery. Since it's an independent shop, you can expect to find unique pieces of jewellery that are of a far higher quality than you'd get from Elizabeth Duke just over the way. The staff are friendly, helpful and very knowledgeable and will always give you advice without any hard sell or pressure to buy. My only grip with Browns is the prices as most of the jewellery comes with a high price tag but you're guaranteed a gorgeous piece of jewellery if you buy from here. All the items I've bought from Brown's come in a gift box and they also offer gift wrapping for free. This isn't a place to buy your everyday costume jewellery but if you're looking for a quality piece that will last you years, then Browns is worth a browse.

Some more gold on the Curry Mile. I wouldn't really know much about jewellery, but I know that this…read moreplace is much visited for Asian weddings. It has its share of regular customers who want to get that something special made, get something engraved or maybe just have something absolutely stunning made. If you like gold, you would like here.

I went here to get my rings resized. After getting quotes at a number of jewellers, they had by far…read morethe best price, about a third lower than anyone else I asked. They did the rings in one day, polished them really nicely, and made a further adjustment with no hassle when I tried them on again. Very helpful, very positive experience, I would definitely go back.

This branch of H Samuel feels a bit 'down-market'; there are certainly quite a few more upmarket…read morejewellers just round the corner in the Trafford Centre. Having said that, the staff are quite friendly and helpful when I visited a few days ago, and I was able to find what I wanted (and at a price I was happy with) fairly quickly -- quite an achievement, given my general indecisiveness when shopping. Perhaps the biggest advantage/disadvantage of this branch is that it's in the Trafford Centre -- so easy parking and convenient opening hours, but very busy at peak times. All in all, though, I'd go there again.

H Samuel's at the Trafford Centre is brilliant. They have a great selection of gold, white gold and…read moresilver jewellery. They also sell the Me to You bears, if they don,t have one they will order it for you. They sell a great selection of rings, watches, bracelets, necklaces etc. The store is spotless and the staff are great.

Have you noticed recently all those adverts on TV offering to buy your gold if you send it to them?…read moreApparently the value of gold has soared in the last year or so and everyone is cashing in their sovereigns and hoops. I came to May's to do that, and got a rather reasonable £60 for something I never would have worn again. If you're really desperate, you can pawn something you DO want back on the premise that they'll loan you the amount it's worth. They'll keep the item for up to 7 months, although I don't like the idea of not being able to keep up with the repayments (plus their interest) and losing that cherished heirloom forever... There's loads of great deals on second hand and new jewellery too, with diamond rings starting as little as £50 and continuing upwards of £2,000 but when I look at some pieces I can't help wondering whether the previous owners were unlucky or willing sellers.

I've shopped with Mays for over 20 years and have always received great service from the staff!…read more Their prices are really competitive and they offer great prices when pawning items too. Highly recommend to everyone I know!

Had a ring resize and rhodium coating on two rings recently. Came back and felt a little too tight,…read moreso they sent it back to be redone with no charge. Can't recommend highly enough!

Cannot recommend this place enough it is a real jewellers shop owned and run by a real jeweller,…read morethis man can do all types of work, he also sells all kinds of original interesting items that you will not find in the chain stores, friendly helpful service. People in the know in Warrington shop here for their jewellery