We just purchased a house in the Flathead Lake area, with Dave as our real estate agent. He was…read moreterrific. Dave is easy to deal with and always available, while never pushy or insistent on any course of action. He provides key insights to the local market throughout the process; he knows what is a minor issue; what is a potential problem; and everything in between. His knowledge of construction standards were particularly helpful to us, as we made our purchase remotely and didn't have the opportunity to view our preferred homes until after he did. Dave was kind enough to give us remote, curated FaceTime tours of the properties. His commentary during these tours were spot-on and exceptionally useful. We couldn't have made the purchase without them. Dave also has sound judgment with regard to the transactional aspect of the purchase. He made several seemingly innocuous decisions that turned out to be pivotal in our ability to get the home we wanted. For example, Dave decided to shorten the amount of time afforded the seller to respond to our offer. Although we didn't know it at the time, this turned out to be critical; within 30 minutes of acceptance, the sellers received another offer -- and several more flooded in after that. But thanks to Dave, we were already in pole position. Dave is a patient and thoughtful agent who can deal with difficult clients with equanimity. If you are considering purchasing a home in this area, you owe it to yourself to give Dave a call. We cannot recommend him highly enough.

David Fetveit was thorough, professional, and helpful in every way that I can think of. He provided…read morehonest insights and pointed out things for me to consider, that I would have missed. He was always available. He is always truthful (something that's very important to me) and gracious. I unreservedly recommend him. A pleasure to work with. The best real estate agent that I've ever dealt with.

I rented from Valley for 2.5 years and they are the ONLY company I would ever rent from in…read moreBigfork. The stories I've heard from friends renting from private landlords are horrifying. Shannon however always has been more than fair to my family as a tenant. She is such a delightful and kind person and yet so professional. She trusted me when I was slandered and I'm glad and thankful she did. This woman is smart! I don't know how else to say it. She knows people. She can tell a good tenant and a bad one and looks beyond the surface. She has mastered the art of dealing with owners and tenants in a job that typically requires favoring owners. She makes both parties feel seen , heard and cared about. If I ever come back to Bigfork Shannon is who I will call!

If I could go lower, I would. The neglect shown by this company's employees (both full time and…read moresub-contracted plumber) cost me over $10,000 in damages in a single year. We recently completed a 1-year agreement to manage our longterm rental near Bigfork...with Valley Maintenance & Property Management in December of 2021. Last week (middle of March 2022), we finally finished fixing the damages caused by a water leak that was allowed to persist under our kitchen sink...even after the tenants reported the leak not once, not twice, but three times to the Shannon at Valley Maintenance. The first two occurrences were back to back in December 2020 and January 2021. Those two "fixes" resulted in $1200 and $1300 plumbing bills, respectively. The last occurrence, Shannon and the Valley team...informed the tenants that they were "washing their pizza pans too aggressively" and that the water under the sink was from them...not a leak. Nothing was accomplished to fix the water pooling under the sink at that time. In July of 2021, during our annual walk-through of the property, the tenant brought the water leak issue to our attention (note: this was more than 6 months after the initial complaint). Upon inspection of the area under the sink, it was obvious that there was still a leak (see pictures) somewhere that was causing significant warping and damage. Unfortunately, it was too late to salvage the entire section of kitchen cabinetry, sink, and faucet. After calling the folks at Valley, and insisting that they get a plumber out to find the leak...We were assured that the leak was finally stopped (due to a corroded pipe beneath the sink)...and then provided another $340 plumbing bill to cover the "fix". We now had been charged nearly $3000 for a $340 fix. After several inspections and insurance adjusters, it was determined that this single leak, that was allowed to persist for 6 months, would not be covered by normal homeowners insurance. When a leak is allowed to persist, the insurance company will label it as "improper maintenance" or neglect (ironic that they use the word "Maintenance" to deny my claim...as it is in the property management company's title). After several back and forth emails with Shannon, we decided to email the owner. When we approached Mr. Keller, the owner of Valley Maintenance via email, to inquire about Valley Maintenance's insurance covering the cost of the damage...we receive a reply that consisted of mostly deflection of fault and a regurgitation of the story told by Shannon. The owner at one point said that he would check with his insurance to see if they would cover it, but never got back to us. We have received zero compensation from Valley Maintenance for the damages to our home under their management. This was a chance for a company to "do the right thing"...but they failed. I have completed all the fixes to the home since the expiration of our contract with Valley, to the tune of approximately $10,000. Icing on the cake...during the last month under their management, I asked Shannon to arrange a fall yard cleanup. She delayed and/or forgot to arrange this service until the last week of our contract. She then told me that it was completed "at no cost to us"...We had before and after pictures taken...the yard was never cleaned up. Just an overall poor performance...I expect more from Montanans. Hopefully, they have put fixes in place to avoid this again. Until then... TAKE YOUR BUSINESS ELSEWHERE!

Under the name Pure West now with Steve Dooling broker, an agent who cares nothing about your…read moreinvestment or biggest transaction in your life, it's not the place to do businesses. Greedy or lazy, not caring about deals less than a million $, he valued my home at $170k which I sold 8 months later for $245k. Dangerously incompetent or just wanting to move " inventory" faster, he was playing with my lifelong fruits of hard work, effectively cheating me out of $75k (!) for a quick deal. Utterly inept in his field - or slimy sales scheming? Take your pick.