Contacted regarding having bathrobes embroidered for gifts. Since I was bringing my own…read moremerchandise, they quoted $35 per item, PLUS a minimum of $5 for the actual work. It would have cost over $240 to have 6 robes momgrammed. Such a joke. I can't believe they think that is reasonable. Took my business elsewhere.

Very disappointed in the service. I sent my project in on a Monday, and they said it would be done…read moreon Tuesday. I went in on Wednesday, as the deadline was Thursday for when I needed it, and it still wasn't done! Then they told me that they would drop it off, as I had already driven all the way out to Sherwood Park already once for it. They said they'd drop it off on Wednesday night... but didn't. On the plus side, I did get it Thursday before noon, which is good because I had to have it before 4:00. Plus, it looks good, so they didn't mess it up. In the end, I won't use them again, and felt like my business was less important than all other business they had. Not the experience I was looking for.