I have always been treated with kindness and compassion. The doctors I have seen take their time…read moreand never rush the appointment. I highly recommend the clinic.

This is a great place. I came in to set myself up as a new patient, had some concerns with my…read moregenitals. Kaylah was very nice and quick. She set up x-rays for me, a blood test, and said that she will see me again in two weeks. Very good first experience there. Recommend it.

Below standard care. Usher people in like cattle. Not much to expect when your on medical. Rude,…read morecame in for results of an ultrasound and the Dr. Isn't taking new patients, so she sent me off to wait a month to discuss surgery with a different provider. Didn't want to hear any information, just 2 minutes in and out. Definitely would stay away from Dr. Hernandez, she expected me to know she wasn't excepting new clients? Isn't that the clinics job? So she refused to address any issues other than confirming what I already new from the symptoms I'd been having. Bet she got full pay for doing a lot more than crossing her arms and rolling her eyes. 2 stars for the girls hat checked me in and walked me to the room. None for her.

This medical center looks a lot better than what it used to look like. I haven't been here in…read moreawhile but stopped by on the request of another medical center. I walked up and of course, the receptionists were busy chatting it up amongst themselves. (No surprise there; some things never change) They weren't on the phones or talking to any other patients. Finally one turned and acknowledged I was standing there. I don't know what it is about this place, but the receptionists always have an attitude and helping you is like you're wasting their "chisme" time. I remember awhile ago, there were about two or three male employees who were friendly and helpful. Heard through the grapevine that one transferred because he was tired of all the cattiness and drama between the female employees. The two extra stars are for the doctors. I've only seen Dr. Dawn Lewis and she's amazing. She answers all your questions and doesn't make you feel rushed. I've heard good things about the other doctors as well. Too bad the receptionists make a bad first impression.

The provider I saw not a very friendly guy. He needs to be in a different profession because he…read moredoesn't listen to what you tell him and prescribes medication that you told him you didn't want. He really has a bad attitude. I don't know his name because he never introduced himself and his name badge was turned so you couldn't see his name. I got in quick but it was a waste of my time and money. I already know what I was prescribed won't work.

I love the doctors here. The medical assistants are great as well. Hard to find good pediatricians…read morein the area and that's why I've stayed with this office. But the front desk receptionist/staff could use a class or two on customer service. Every time I call, it feels like I'm an inconvenience for her. I dislike her tone/attitude and just sets the mood for the entire appointment or phone call. Like others mentioned, you can stand there starring and there is no acknowledgement. I understand if you're on the phone, and can't put the phone down to talk to me (common sense). A simple smile or hand gesture to say it will be a minute would suffice and go a long way. Still trying to figure out if it's worth dealing with the front desk staff in order to have a good doctor.

I truly love the drs at pine pediatric. They are friendly and attentive to the patient needs. I…read morehave to say though, that the receptionist at the front is so rude. I always feel like she ignores me and does not want to be there. She is short with me and doesn't answer all of my questions. I hope they change her soon or I will consider going elsewhere.

Appointment was at 9 15 am I was there on time, got home 2 hours later, went right home after…read moreappointment, live 10 minutes away, way too long to spend at a clinic. Appointments are made every 15 minutes but can't be done on time.

They ordered tests that weren't covered by my insurance, then made me come back in to tell me…read moreeverything looks fine which cost me another $50 copay. My visit to these grifters cost me over $500 for nothing. They could've just called me to tell me everything was fine.

good service, front desk asistant can be better, short wait, no sick anymore, nice and smat docterread more

Horrible I want to cash pay for a service my medical wouldn't cover and they continued to hang up…read moreon me when I'm try to get a service they provide!! Why wait for my insurance to reimburse you when I'm more than willing to pay!!! If I could zero stars I would

We LOVE Dr. McNinch. We had our son less than a month ago and Dr. Mcninch came to visit us in the…read morehospital to meet him. We have already had a few appointments with her at her office and every time we leave, we feel better than when we came in. She is a very positive person and is really great with the children. We are first time parents and she makes us feel like we are doing all the right things with our son. What a great pediatrician!