I was a patient and they locked me in my own room and kept screaming something about a key fob…read more 0/10 would not recommend and Jennifer Hannah touched my bad place.

My extended family (living in the area with our elderly mother) sent me this business as an option…read morefor home care. Upon further research, Owner does not seem to respect or appreciate the work of staff. This is a dealbreaker for us. We will be seeking alternative caregivers for my mother.

I have worked for Bellas Home Health and Caregiving Services since 2022 and I being a male in the…read morefield They don't look at me any different way, Yes I'm a Fhca cause I tale care of my dad that don't mean anything the Staff at the office are understanding if we need to change time and if we have issues they help us My wife also works for bellas as a FHCA she takes care of my mom If you are looking for an rewarding job please Apply at BELLASHOMEHEALTH.COM Thank You MICHAEL MCINTYRE

From the owner: Family-Owned, Family-Operated, Minority-Owned, Women-Owned read more

It has taken 1 1/2 months for Apria to register that my account is clear (fully paid). I received…read moremultiple calls from Apria debt collectors demanding that I pay. I have recited my story twice. First time they said they would check with the local Apria dealer. No call was received back. Finally, after I had received 3 debt collector calls in the last 10 days, I called the local billing office and they said the account was closed! I have asked for an email confirming that my account is closed and the name of the person in billing. Supposedly I can send this to debt collectors. No email received 2 hours later. This not satisfactory.

I have had terrible service for years, and finally got my doctor to send my Rx elsewhere.  Problems…read moreinclude: 1. Frequent mistakes in bills causing me to call and resolve 2. Constant upselling every time you call 3. A really janky web site that often has problems and is terribly designed. 4. Really crappy customer service: push you towards a new machine that doesn't work with your current supplies and won't trade in old unused supplies for ones that work with the new device

Very professional and respectful staff are very caring. Great place to call for families peace of…read moremind.

If your parent or love one is on hospice care do not get this service. You will not get your…read moredeposit back at all. The owner will refer you to look at the contract and say this is exactly why we put this in writing. I told the manager my mother was in her final weeks and was reassured that I could give a 7 day notice however the owner said no. That was not clear when signing and of course I was told to read the contract. PLEASE READ THE CONTRACT.

This place is terrible. My grandmother stayed here for a…read moreperiod of a few months while she was was supposedly rehabilitating after falling and breaking a few bones. All she did was lie in her bed all day, watching tv. The "rehabilitation" consisted of walking up and down a single step a few times in the morning and moving her arm around before breakfast.. that's it. She ended up losing a lot of weight and looked really terrible and unhealthy during her time there. I honestly thought she was going to die there. The nurses/medical assistants who work here were fairly unpleasant and unhelpful. One time when I was visiting her, a nurse came by to give my grandmother her dinner, and we looked at the packaging to see that it had the wrong name on it! We told her she gave us the wrong one and she laughed and literally told me and my dad that she hadn't even looked at the name, she just thought she saw the room number. Really??? How dumb do you have to be as a healthcare worker to actually admit that to us? It was also very concerning considering the dinners are specialized because of peoples food allergies... The rooms are boring blank white walls and everything else is fairly standard.. Thought they could at least put some artwork up. There's no security here as I was able to just walk right on in. Visiting this place made me really sad. I don't know how they can call themselves a rehab center when they seem like just another understaffed nursing home. I'm so glad my grandmother was able to leave here and I tell everyone I know now to send their relatives here.

Nice apartments, moderately funded, good staff, not enough a la carte items, not enough activities.read more

Shalanda is the awsome staff person she always there for the residents when we need something or…read moreneed have some talk to.

Staff is amazing, residents are interesting and this facility is regularly awarded top scores by…read moreregulatory bodies. They are constantly improving the facilities as well! Ask to see the new aquatic center.

I have to agree with the lady who talked about the food because just not too long ago a relative…read moreclose relative of ours was in there and the food is lousy so they haven't changed anything that I can see.

Zoe Healthcare Services was the best thing that happened to us while my father was passing away…read more She was kind, sympathetic, organized, and always available. It was so easy to schedule a care taker at a moments notice. The caretakers were really great as well. They would talk to my Dad and keep him company. . I'm so grateful to Zoe Healthcare Services.

From the owner: Senior HomeCare, Palliative Care, Memory Care, Alzheimer's, Dementia, Companionship…read moreHospital-To-Home, Injury Prevention & Falls. Public Notaries. McLean, Ford & Champaign County. (Bloomington, Normal, Hudson, Urbana, Gifford, Ogden, Gibson City, Piper City, Elliot and many more).

The best service ever. If anyone ever wrote a bad report I would thoroughly question it. Her…read moreservices are outstanding and she not only take care of her clients, also her staff. She's very knowledgeable about Homecare services and treats her clients and staff fairly. This is a win win situation with Rhonda's Angells!!!

I wish I would have known what I am about to tell you prior to hiring R Angell's…read more I have a 93 year old Mother that requires home care. I utilized R Angell's for three years to take care of her. In the beginning there were minor issues. Over the years the issues became major. Following is a list of those issues: 1. The major issue was that quite often the caretaker did not show up. The agency was unaware of this due to very poor reporting procedures. If I was home I had to call and advise them there was nobody here. One time I was not here and the morning staff did not show. My Mother laid in bed until 2:00 p.m. when the afternoon person reported. 2. Unqualified staff. Some staff were able to do the job and a few were excellent. However, many lacked experience and were poorly trained. 3. High staff turn over due to poor management skills and lack of respect. Several staff that did a good job were fired for ridiculous issues. Many quit due to the owners inability to properly supervise. 4. Staff spent a great deal of time on their phones. Some were so busy with their phone they did not here my Mother trying to get their attention. 5. At least two staff that we had worked on a business of their own such as selling jewelry while being paid to take care of my Mother. 6. Lack of concern by the owner for the services the client was receiving. New staff were not checked up on. The owner very rarely came by to check on things. She would only stop in when she needed to pick up paper work etc. The last many months she asked that her check and forms be put in the mailbox and she would drive by to pick them up. 7. Total lack of respect for customers. Often the owner would deny issues that were reported or not respond to them. There were other issues, but I won't go into them. In the end Rhonda Angell left a letter at the house stating in two weeks she would no longer provide services for us. She stated she was unable to find staff that satisfied me. This was after one of her staff yelled at me and told me she did not make enough to do any housekeeping and I could do it myself. This worker was on her phone 80% of the time. She had it on speaker phone which was very disruptive and not what we were paying her for. The other final employee was in the bathroom with the door closed on her phone for 40 minutes. Yes, I was not satisfied. I had no objection to Rhonda Angell quieting since the following month I was no longer going to employ her. I stayed with her far longer than I should have due to bogus promises that "it would not happen again". I now have a wonderful caring staff who do an excellent job. I am happy my Mother is receiving the care she deserves. 8 mins ago