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    Residences at The Promenade

    3.0 (4 reviews)
    Closed 10:00 am - 4:00 pm

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    8 months ago

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    3 years ago

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    2 years ago

    Very good food, nice atmosphere & beautiful place. I would definitely recommend visiting this place or to live there!!!

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    1 year ago

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    555 Flats

    555 Flats

    (3 reviews)

    555 Flats is relatively new and beautiful luxury apartment complex. My review is based on my…read morepre-leasing/tour experience. General apartment info/fees/notes: - Upfront/one time fees: = $75 app fee = Deposit (may be more):$1000 deposit vs $199 non-refundable deposit = $200 admin - Monthly fee: None. Utilities are not included. - Parking: Free parking but required to park in the lot. There is no garage. - Guest parking: Free parking near the dumpsters - Floors: 4 floors - There is a mailroom, Amazon lockers, and package room - Internet: Verizon Fios and Comcast - Stove uses gas, rest use electric. - Living in Horsham causes a 1% local tax. So something to keep in mind if you can instead consider Dresher or Willow Grove instead. Pre-leasing Experience September - November 2023: - Staff: Similar to what I faced at their sister apartment complex, I actually had a great experience with the staff and was able to reach him over the phone a couple of times with ease. Also had a tour with Lee which he was very informative about the property, but we'll save that for the tour section. BET manages this property as well as several other properties in the area, and I've had a great experience reaching any of their properties with questions. - Tour: It was very quick and seamless of the beautiful property. Lee showed me around all the communal areas despite the rainy/overcast day. He showed me their lobby, mailroom, Amazon lockers, lounge area with free coffee and other beverages, billiards room, courtyard, gym, and etc; The amenities looked amazing and seem like they could be fun and useful to use. I do want to point out that the gym seems kind of small or not riddled with all the useful equipment in the world. If you are an avid gym goer, you may need a gym membership since half the gym is technically the yoga studio and it the gym appears to have the minimal basics. I was shown both the 1 bedroom and 2 bedroom model units, and they definitely look nice and live up to the pictures and virtual tours. Nothing really to add besides they look nice and had all the bells and whistles one could desire. - General: Overall seems like a great property to live at. Each unit comes with a balcony/patio which is also very nice! Their website is slightly clunky, but they have a map of the apartment complex with the units if you are curious where a unit would be. They also have great pictures to show you what the property would be like, and they also provide virtual tours of the units if you are curious on how it would be without needing to go on an in person tour. Highly recommend giving 555 Flats a look if you are looking for a "luxury" apartment in the Willow Grove-Dresher-Horsham area.

    Love, love, love it here!…read more Marie is an awesome property manager. She has always taken care of the residents here in a professional way. Gina is sooo super nice and friendly. I can tell that her customer service skills are top notch! The new guy in the office, Lee, is wonderful. He has answered a plethora of questions from me in such a polite manner. The building, the amenities, the people, everything is in line with top resorts. The only thing missing is room service so Door Dash and UberEats will have to do for now!

    Willow Pointe - Building 3

    Willow Pointe

    (2 reviews)

    September/October 2023 Review: Wanted to add to my previous…read morereview that contacting Willow Pointe still appears to be a problem, but I guess this also seems to be plaguing a lot of "Luxury" apartment complexes. It took several calls and days of trying before I spoke to a real person, but that person I spoke to was not able to answer my questions. I was told that I would receive a callback the next day. As you would expect with where I am going, I never got that callback. I did eventually callback myself to get those questions clarified and a tour scheduled. For a property that isn't that old (opened in 2019), it feels a bit rundown. I think that is very apparent when taking a look around the clubhouse to see broken pool sticks, very scratched up paint on doors leading in/out of apartment buildings, doors for the clubhouse don't close all the way, etc; They were not able to supply an apartment map, so if you are curious where a unit would be, you'll have to call and hope they pickup since one is not available on their site. You may want to consider this since the apartment complex is right on 276... If you are interested in other useful information like fees, internet provider, if gas is used, etc; then here is that list! - $250 amenity fee per lease - $50 application fee - 1 month's rent + security deposit due - $16 monthly trash fee (valet trash services M-F) - Parking is free for the lot & guests - Parking garage is $75 a month - Internet providers are Verizon Fios + Comcast - Stove uses gas, everything else is electric - Gym seemed barebones/small, may want to consider a membership - No garbage disposal in units Review below is from ~September 2022: I've attempted to call Willow Pointe roughly 7+ times over the past 2 weeks, and they have not picked up a single time. I would give them the benefit of the doubt the first 2 calls, but my other calls were spaced out and at different times of the day while they were open. I just wanted to ask a few questions since not everything is clarified on their website, but it looks like it doesn't matter since they won't pickup and since they are sold out on units now. If they are doing this to a potential resident, I can only wonder what they'll do to an actual resident. Wish everyone else luck with them.

    It's a great place to live. Close to shopping centers and schools. Happy to live hereread more

    Fair Oaks Apartments - Landscaped Walkways

    Fair Oaks Apartments

    (10 reviews)

    Not getting any better. Rental office is of no help at all. Now I report things that I'm tired of…read morefixing myself such as caulking under the toilet to stop the roaches from getting in (as they crawl from under the toilet) and they don't bother to come or indicate that they are coming. Also, this area has a very bad problem with ants. Really bad. If you sit on the benches in the yard area, you will have ants crawling on you at some point... not just maybe one or two.. but quite a few. I used to sit out there with my cat who was an outdoor cat.... after a while, I had to stop doing it because there would always be an ant crawling on you. They get in if you open the window through any crack... and you have to open the window in the winter and early Spring because the apartments get so hot otherwise as there's no circulation. I've lived here 7 years and I have never even turned the heater on in the winter. You have to open the door into the hallway and/or open the windows outside to get it to a normal temperature. Is the price affordable? Sure. But I can't get them to stop my neighbor from stomping around and they're using COVID now as an excuse to not address it or fix routine maintenance problems such as the ceiling fan with is so clogged with some (I have no idea how to describe it but it's unclean and is almost like lint from a dryer). I can't turn it off... it's on when the lights are..... but they said, "we'll be monitoring your requests to decide when we come...." and apparently roaches entering the apartment from under the toilet is low priority for them . They also have plumbing problems here too. When neighbors run their garbage disposal, it clogs up somewhere down the line and it ends up backing up in my apartment... This has been happening for years. They've come a few times to fix it too... and they have fixed it... only to have it clog again later. I have to scrub out the tub every few days because the dirt that's left behind is almost like some kind of sediment. I put down clear pads on the tub to avoid falling because they painted the tub from a drab green to white by PAINTING it and because I nearly fell once... these clear bath pads are now brown... that's how much sediment and grime comes from the water here. Seriously... this area made the news due to the army base just up the street on NBC News dumping chemicals in the water... It made the news twice in recent memory. Aside from that, the neighborhood is relatively safe.. but just be mindful if you end up in C building on the lower floor... there's a reason I moved out..... if the only thing stopping roaches from crawling out from under the toilet is caulk (that breaks apart if the toilet is moved even slightly) and they won't fix it, you'll run into them too. Good luck to you because it won't be my problem come June.

    The apartment (2-bedroom) is spacious and comfortable. On the rare occasion that maintenance is…read morerequired, the individuals are prompt and courteous.

    Residences at The Promenade - apartments - Updated June 2026

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