I am a homeless person that was recently granted section 8. I contacted this company regarding an apartment that was posted on Craigslist. We met she showed me the apartment I liked it. We scheduled a date for me to come in and submit my voucher and pay a transferrable holding fee.
Upon arriving to the office, I mentioned that I would be seeking funding for the balance of my security deposit from a 3rd party source. At that time the agent says "that's fine". I paid the holding fee. The process for section 8 and obtaining the half contract was delayed due to scheduling conflicts between her and the inspector. Once I was approved she noticed me she was waiting for the half contract. While waiting she kept reiterating that the inspection would only be valid for 30 days and once that time lapsed I would have to wait for a second inspection to be completed in order to move in. After contacting section 8 I realized she was a fraud.
During that time I found a source to get the security deposit. I notified her and she rejected the source. I was also notified that the half contract was accepted by the landlord and she lied that section 8 had not sent it. She was lying to me about inspections expiring and lied to me about the landlord not accepting my security deposit payment source ( they do it for asylum seekers as well as the Latin X community). When I confronted her with the information that she was lying she went full on Karen mode. She threatened to call the police when I requested an in person meeting (which would have to happen when I paid the balance of the security deposit and pick up the keys to the apartment). She also raised her voice at me over talked me, and refused to let me speak with a supervisor to have my account transferred to another agent. Since I realized there would be no end to her argumentative behavior I tried to reach the Residex company website which routed you to websites of famous brands websites such as Dove and Dawn. As a last resort I contacted the actual property owner and l am currently waiting for a response. It is September 28, 2023 and this has been a pending issue since July 27, 2023. I have been defrauded, lied to and racially discriminated against. Do not waste your time. Learn from my mistake. read more