Best OB I've ever had. Super attentive and always makes me feel calm and comfortable through a…read morecrazy hormonal time to be alive. I will always always always recommend him to any friends looking for an OB.

I have given birth to all my children here since 2013. Never felt like I was seen and felt valued…read moremore than a patient- as family. I had such wonderful care during pregnancy, during labor, and during postpartum care . They even could see me struggling emotional when I couldn't see to voice. They asked questions that really were healing- the deep hidden ones you don't know needed to be asked until you feel complete peace after talking through it all. I knew I had such support no matter how the birth story was going to end. Such words of wisdom, lots of hugs, support through all my questions and concerns- especially for my first. I KNEW I was in good care. Never felt brushed off. Never felt rushed, never felt my information was neglected. Happy to say all 3 of my babies were born safely, healthy, and with a perfectly perfect experience- all that I could ever wanted. Joi, Jordan and Erika all saw me and all were at one of my births. Stayed with us, gave us space, checked in on us, coached us during go time etc. They are family to us and even the grandparents highly adore them. I am now about to venture to them for my last baby and I can't wait for another and final journey with them.

They dropped the ball the day my fiancé went into labor…read more After my fiancé's water broke at 2am, Erica made us wait 15 hours to see us at 5pm because the contractions weren't progressing enough for their standards. When we got there Erica began telling us how much work she had to do and that maybe we should think about going to the hospital since it had already been 15 hours. WTF???? She ultimately sent us home with some essential oils and told us to come back if contractions reached a certain point. She refused to help us, or let us stay and use the room we paid thousands of dollars for... She reminded us again of how much work she had to do that day We trusted these midwives to help us through the labor, ESPECIALLY if it wasn't going perfectly. We wanted someone who cared about our concerns, and our number one concern was a breech baby causing a C section. We hired the doula Erica recommended - both her and Erica said the baby was in perfect position for delivery and they even stopped me from helping my fiancé do some of the "spinning babies" exercises we learned during her pregnancy. Those exercises are designed to help a breech baby get into the correct position. Despite the fact my fiancé was not dilating more as the contractions slowly progressed over 20 hours both of these experts dropped the ball, acted completely confused, and stopped me from helping my fiancé. People like this are the reason I have trust issues, even when somebody claims to be an expert. I'd have done a better job without them. Our baby was breech that's why she wasn't coming out. They didn't have an ultrasound on hand at the birth center to verify the baby's position and when it really came down to it these people were useless when it mattered most. Because our baby stayed in the womb for so long she ended up having some meconium staining on her lungs and had to spend 5 days in NICU after her C section. Thanks birth center. And I wasn't going to say anything about this but why not? A couple times we were there my fiancé saw red flags like other people's urine samples in the bathrooms, and one of the midwives was barefoot for our whole appointment during which she let my fiancé's blood sample rest on the counter for an hour. The blood sample ended up being bad and we had to re draw at the next appointment. Totally wasted $6,600 on this place and the doula they recommended.

When we first began this natural journey and had the introduction call I admit I was a bit…read moreskeptical at first. I have never heard of a birth center and wasn't familiar with the process of going through with it naturally. To my surprise the first appointment with Nikki proved to me how much her and her staff genuinely care about not only about the mothers, but the dads as well. Before this our OB would barely acknowledge my presence and here I was heard in every aspect of concern. When the time finally came for our baby to make his way into the world not only was I ready, but I felt confident in what to expect and my Isabella did it with great confidence and was amazing through the entire process. Not only am I proud of her, but the amazing team she had behind her along the way. I could NOT have done this without them. Cannot recommend highly enough!

I truly wish I could advocate more for Moms coming here. This type of health care is extremely…read moreunique and rare to find, it takes genuine dedication, passion and care. Nikki provides a safe and understanding environment for all moms and she truly values your personal best interest at heart. Through the entire prenatal experience she made sure to cater to what we wanted as our experience and delivered just that. She's honest and she offered her opinion when asked for it and strict medical facts when we needed it. Truly the best health care I have ever experienced.Her entire team working along side the midwife is just as dedicated and careful as she is. They were sure to have included the baby's father and made sure he was also a part of the experience and truly just involved in the miracle that is birth. They coached him during labor so he knew what to do and when. They made sure he felt just as special, valued, and heard as me. I never thought I would have fun giving birth being able to talk, laugh, sing, and be comfortable, feel safe in the scariest part of a lot of moms journeys, but Nikki and her team Made it possible. If I could say to splurge on anything it would be this! Worth every second. They also offer tons of resources to include a library of helpful books, products to use, and connections with people you may need or want during pregnancy.

I've been going to this practice since 2016. I go back and forth between Shertz & Stone Oak. Dr…read more Aden is an amazing OBGYN and I wouldn't want anyone else. She was my sister's OBGYN and delivered my niece in 2008. Since that day I really liked her personality and her bedside manner. Dr. Aden genuinely cares about her patients, and I couldn't be happier to have her as my OB. She cracks a couple of jokes here and there making an awkward situation less awkward. She listens to your concerns and answers to the best of her ability and guides you in the right direction. Thank you Dr. Aden for being awesome!! I made her some special OBGYN related cookies to say Thank You for the care & compassion after my first miscarriage in August 2024. From the hospital to the office she is professional and you can tell she cares! The day I found out about the MMC at the Specialist Office she personally called me herself to discuss next steps, and this meant a lot to me. The cookies were more of a haha moment to lighten the devastating situation.

I love Dr Aden and she probably had no idea that some idiot behind a desk got a bonus under the…read moretable for this dumb AI answering machine for appointments. It asks repeatedly the same ? & you get nowhere and can't get a human to make an appointment. Someone needs to be fired and this needs to be moved back to a real person taking a call from a working person on a break 10 min in and still accomplish nothing.

The best ob/gyn! Any doctors from women partners are very professional and knowledgeable but I…read morehighly recommend "Dr Brannen" or "Dr Cuen" without any doubt!

in not Good Morning., I have a referral from my doctor, went i can 9/22/2020 at 10:25, the person…read morewho pick the phone ask you new paciente yes, as for the insures said UnitedHealthCare we don't accepting the insures or new pacientes., i have medicare no we dont accepting the insures too. Ask what good is the referral need to call the offices talk the you dont accepting new pacientes, I was sure the referral form was to give to you went both nurses was talking can be see ., La persona que contesto necesita una vida mas feliz., Gracias por nada.,

We couldn't be more grateful for the birth experience we had bringing our baby into this world. We…read morehad so much love and support, it was everything we had imagined and more. Robin, Julie and Stephanie were an absolute pleasure to work with. They answered any and all questions we threw at them. They helped us feel at ease when there was anything we were unsure about. We started care at a regular obgyn office and transferred to Westover Hills Birth Center around 4 months as I didn't want to deliver in a hospital (unless necessary). The prenatal care was subpar at the hospital compared to the extensive care we received at Westover Hills Birth Center. Our visits were pleasant and we didn't feel rushed like in the hospital. We looked forward to our appointments and were bummed when our postpartum visits were over! Robin and Julie are very passionate midwives and were very knowledgeable. Both of them coming from different backgrounds in midwifery helped create a fantastic dynamic between the two of them. I had a 26-hour labor and a few setbacks during delivery but alas, because of our badass team, we had the birth we had planned for and they respected our birth wishes. I couldn't be more thankful and appreciative of the love and care we received from West Over Hills Birth Center. We will be recommending them to any families in the future looking to go this route. Every time we pass the Birth center, we look for their vehicles just to stop in and say "hi". They really did become part of our family!

Growing up in rural Texas, all I knew when it came to childbirth was that when it's time to give…read morebirth, you drove your wife to the hospital (and if you were lucky, you got to drive fast with a police escort). So, when my wife suggested we use a midwife to deliver our first child at a birth center, I was initially (and quietly) opposed. It just seemed......"weird"......and a little too hippy-dippy. But, I'm not the one giving birth, so I went along. To say my eyes have been opened is an understatement. Over the last 4 years, Robin has delivered 4 of our children; 2 at a birth center & twins at home. She is flat out amazing, smart, caring, brilliant, full of knowledge, dedicated to protecting the health & well-being of both mother & baby. When our first daughter was transverse after labor started, it was Robin's expertise & training in Germany, along with 4+ hours of hard work that got her turned. Any other midwife would have cashed their check & sent us to the hospital for a c-section. But, Robin is unflappable & dedicated to delivering (pun intended). There are so many things I love about Robin.......her calm under pressure, her tenderness, her desire to be flawless in everything she does, her love of teaching & sharing wisdom. But one trait that has won my heart is her ability & resolve to properly balance the health & well-being of the mother & baby against the mother's desire to deliver naturally & at home or the birth center. She won't take risks. But, she also won't take the easy road when sending a client to the hospital is easier. She delivered our first two babies when she was a partner at Stone Oak Birthing Center. While her partner, Joy, was the "personality", Robin was the rock, the fountain of knowledge, the "can do", the know-how. She had 5% of the personality, but 95% of the knowledge of that partnership. And when she left to start her own birthing center, there was no doubt where we were going. We're beyond pleased to have made that decision, especially with the horror stories we've heard from others who've hired Stone Oak since she left. Robin & her team are flawless in their execution, preparation and communication. Robin isn't going to wow you with personality. She's reserved & stayed. But, there is no one I'd more want in my corner than her when it comes to child birth. 5-star woman. 5-star business. 5-star expertise. Thank you Robin (and your team) for the remarkable experiences we've been privileged to have shared with you these last 4 years. And thank you for safely delivering our 4 precious babies.

The doctors here are great. Some of them really know what they're doing, and overall I appreciate…read morethe care I received. However, I'm writing this because of the front desk receptionist. That woman seriously does not need to be working the front desk if she's going to speak to patients with that kind of attitude. Her tone while scheduling appointments was extremely condescending and disrespectful. I'm almost 23 years old -- I know how to make an appointment and answer basic questions. There was absolutely no reason to speak to me like I was a child. I was simply trying to make an appointment and take care of my health, but the way she responded and talked down to me made the entire process stressful and upsetting. Honestly, it raised my blood pressure more than anything else during the visit. Patients deserve to be treated with respect, especially when they're already not feeling well.

If I could give this facility zero stars I would. These people are NEGLIGENT and INCOMPETENT. When…read moreyou go to make your appointment they will schedule you three months out. You wait three months and they call cancel your appointment 4 hours before you're expected to check in and then tell you when rescheduling that the next available appointment is ANOTHER THREE MONTHS AWAY. When letting them know that there are urgent matters that could result in medical complications they said "Well you're the one calling to reschedule". This office is happy to leave THREE MONTHS expired birth control embedded in your body and when you ask if that's even safe, they'll tell you to GOOGLE IT!!! Imagine calling a doctor's office with a medical concern, and they tell you to google it!!! I would rather pay whatever an emergency room wants from me than deal with any of these negligent, incompetent, insensitive, rude as all get out personnel EVER AGAIN. I was willing to wait my initial three months from January to the beginning of April because it was what it was, but to cancel on me day of and then not at least TRY and help or even answer my questions as to whether something is safe or not is abhorrent. Just find another OBGYN, if they can't even answer a medical question about whether an expired medication is safe or not, they clearly cannot provide a safe or reasonable level of care.

As I'm starting my second time care with JBBC I can't help but share how amazing my first…read moreexperience went and how excited I am to be continuing my care with them for my second pregnancy/birth. I am so thankful for Marsha, my midwife as well as all of the other midwives and team members who have all been helpful, attentive and caring throughout the whole process. They are extremely thorough and transparent, guiding you with knowledge and understanding. It felt so good to have someone to help you feel empowered In your decisions that can be overwhelming for a first time mom. I am going into this second birth feeling much more confident knowing I have a supportive team behind me who has mine and my babies best interest In mind. Every time I walk Into their office I feel comfortable and at ease. I can't recommend them enough!

I cannot recommend this birth center enough. I interviewed with several midwives when I found out I…read morewas pregnant with twins. I didn't want to be pressured after my very first experience with twins at the hospital where they told me in answer to a medical question I had that they, "liked alive babies". I don't think that was the answer they learned in medical school, but I digress. I LOVE how they handled my breech babies and were very informative about all options throughout my twin pregnancy. They were honest and did not pressure me into anything. Each prenatal appointment was SO peaceful and I left each one learning new things about myself. I learned I was anemic, and looking back I was probably anemic with my first two pregnancies as well but it was never brought to my attention in my 10 min hospital prenatal appts. When we addressed that through iron infusions, it changed my life. (I still need them quarterly now even 8 months postpartum-so, I was happy to learn that) I did end up choosing to have a gentle c section in the end, at 40 weeks pregnant with breech twins because they were cosy in there, because of my husband's and my personal feelings at the end. However, I also love and appreciate, that in the end, I wasn't pressured to wait any longer than we felt comfortable with and each process was so peaceful and easy. She helped me pick the hospital we felt comfortable with and completed all my postnatal care. I so wish my twins hadn't been so comfortable and had tried getting out a little quicker, because I KNOW I would've loved my birth experience with this team of women. Each midwife was wonderful, Joani, my main midwife was the absolute best. I love love love Joyful beginnings.