I put a call in to the company today. The nurse that I am charged 2 hour for stayed 33 minutes. The…read morewoman in the office Debra told me the nurses were complaining that my father (who is in a wheelchair and unable to stand or walk) has grabbed the nurses and talks inappropriately to them. WHEN i called the company i explained dad has inappropriate sexual behavior so they were aware of that. My father cant stand and if he grabs at them it is very easy to move back or ask him to stop. AS NURSES they should be aware that people with alzheimers have this behavior and be skilled nurses and know how to defuse the situation. One nurse slapped my fathers hand when he went to grab at her. I didnt like that and the nurses not staying the full time i am billed for isnt right either. I cant say I am a satisfied customer anymore. They should train their nurses to deal with this behavior not cry back to the office staff about it. ESPECIALLY after I told them he has this behavior. I went to high school with the owner Hector and am awaiting a call back from him...I am not happy! I took a photo of the bathroom..the nurses say it's too small for them to work with my father in which is not true!

My mom suffered from a brain aneurysm and then multiple strokes. She was unable to be left alone…read more Care on call was able to provide me with an aide to Assist in every thing I needed. I was able to go to work every day and not worry about my mom at home. I would highly recommend them to anyone in need.

My parents are using live-in, couples care through Brighter Days. They have an Aide in the home at…read moreall times. The back office has been very professional, efficient and organized. The Aides have worked out great; providing tender care on a complex, double case. I have had various levels of care in place since 2018 and have found Brighter Days excellent. The owner was a caregiver herself so the company runs with knowledge and compassion.

We could not be happier with the loving and qualified caregiver my mom has had for over a year now…read more She treats my mom with dignity and respect while providing the structure and care needed to keep her safe and able to remain at home. This peace of mind is priceless. The agency administration and owner are approachable, available, professional and committed to providing the best care possible for their clients. My mom brother and I feel very fortunate to have this consistency in care with Brighter Days Nursing Agency. Cheers to aging in place from a daughter who is an Occupational Therapist.

My Mom, who is very alert with an excellent memory, came here to regain her mobility after a short…read morehospital stay. I can tell you the management and the staff care about their patients. They are available to the family, return phone calls and immediately deal with any concerns. Cody the Executive Director is always available and incredibly caring. Perry the Food Director, does a great job to please the patients' palate. The Activities Director is engaging and did a great job for Mother's Day. The PT staff is exceptional and helped my Mom so much. The only problem is that she only received 1 hr. per day. (possibly due to AETNA's policies. So if the only issue you have is mobility you may want to go to a facility that specializes in mobility. Cecile the discharge nurse worked very hard to get Mom what she needed upon her release. Lastly, the staff is human so always be involved in the care, medication etc. of your loved one. If a mistake is made this group of people immediately try to rectify it. I would use this facility again if needed

This is a very clean facility with a number of dedicated staff. The food is acceptable, but not…read morenoteworthy. A new patient must quickly learn the ropes or care could be perceived as unsatisfactory. IT IS ESSENTIAL THAT PATIENTS HAVE AN ADVOCATE to work with the facility. Nights and weekends appear to be staffed at minimum levels. Several aides only do the minimum required unless prompted by the patient or advocate. Physical and occupational therapy here is excellent with 1-1.25 hours daily for each. The Director is easy to talk with and does care about problems. The same is true for the day shift unit manager. Discharge requires a strict protocol along with a home evaluation. The facility has a strong tendency to have Medicare purchase much unneeded equipment, despite objections. Oxygen may also be "forced" to be used even if the patient did not require it at entry. Summary: your loved one will receive proper care, but may experience delays in care at times due to staffing. Final discharge was a very disjointed process.

Jane Arzube is the best PT that my wife ever had. She spends as much time as needed, regardless of…read moreher schedule. She really cares about her patients. The company has worked with me whenever needed.

Individual care per patient matching needs. Care is excellent based on my recent experience.read more

I was in the Palms for congestive heart failure after two weeks in the hospital. I was there for…read moreone month and I can't tell you how wonderful they all were there my condition improved day by day and when I went back two weeks after I left to bring treats to everyone I was greeted with hugs from several of the staff members. It's not perfect, but it certainly helped me a lot.

As the primary caregiver for my 93-year-old grandmother, finding the right nursing home was one of…read morethe most emotional and important decisions our family had to make. After visiting Palms Care Nursing, I can say with complete confidence--it was the best choice we could've made. From the very first day, the staff welcomed my grandmother with kindness, patience, and professionalism. The nurses and caregivers especially Kisha, treat her like family. They always calling her by name, engaging her in meaningful conversation, and paying attention to her preferences and routines. I visit several times a week and have never seen anything but genuine compassion in their interactions. What really stood out to me was how clean and peaceful the facility is. Her room is bright, well-kept, and always smells fresh. The common areas are warm and inviting, with comfortable seating, make the space feel more like a home than an institution. I know how hard it is to place a loved one in a facility, but Kisha (Guest Services Coordinator) has given me peace of mind. I sleep better at night knowing my grandmother is not just safe--but happy, respected, and loved. To the staff at Palms Care Nursing Center, thank you for becoming an extended part of our family.

Goodness I love the idea that the only way I could do this was if you could get a hold me on your…read morecall

We are so happy we found MFT for our daughter! It is a very safe and loving environment! BCBA…read moreBevannie is beyond AMAZING! Techs- Michelle and Crystal work one on one with our daughter toward her goals everyday. We just started speech with Juliana and OT with Calley are already see progress! We receive daily reports and there is thorough communication daily. We truly feel that everyone here loves our daughter and have her best interest at heart and are doing everything they can to achieve her goals. I highly highly recommend MFT!

I will definitely recommend this place they are great places they very professional they know what…read morethey doing . I definitely recommend this place. They are amazing people.

I had such a positive experience with my physical therapy! From the very first visit the staff was…read morewelcoming, patient, and truly listened to my concerns. My therapists are amazing! Thank you so much MedAmerica!

The nurse Steve was great...excellent care...medication pour...vitals...ask how I am doing chatting…read morewith good ideas on recovering taking his time...always pleasant

High quality service everyone is skilled and wear masks. I was highly impressed with the…read morecaregivers. They also respect time and don't just come and go whenever. I highly recommend.