I was initially impressed with how quickly Kenworthy responded to my need for a funeral home in the…read moremiddle of the night, but things were not great after that. My father was being cremated, and when we asked to see him beforehand, they seemed surprised. It took quite a while for them to prepare him for viewing, and the whole thing felt rushed. My father was a veteran, so I was told we would get three free copies of his death certificate. The individual I worked with also told me they would help put together an obituary, which I had to request multiple times. When I received it, they had the wrong dates listed, and it looked like someone else's obit was copied and pasted with a couple things changed. I ended up rewriting it myself. After numerous follow-ups, I never received the free death certificates. Now, a few years later, I am in need of more original copies, so I called Kenworthy for help. They took my information and never called me back, so after three weeks I tried again. This time, I was told my bill was never paid, but I have a receipt showing everything was paid in full less than a month after my father passed. They told me they've "been busy" which is why I never got a call back. To get the free death certificates, I need his DD214, which I thought they had in their file, but apparently not. Now, I have to spend even more time retrieving that, which I could have been doing while I waited for their return call that never came. Honestly, horrible service. I would never go back there for any future needs.

From the owner: The Kenworthy Family has been providing excellence in the funeral service in the Hanover area ever…read moresince the 1960's. We are dedicated to each individual family in helping create a unique service or ceremony that provides special meaning to you and your loved ones. The services we offer are: Contacting Churches, Newspapers, Veteran's Affairs, Social Security Assisting with Services and Customs of All Religions Specific Attention to Individual Families Wishes Arrangement of Military Services and Honors Handicap Accessibility and Comfortable Facilities and Parking 24/7 Staff Availability Personalized Items for Services * And much more.

I had a relative pass while on vacation in Pennsylvania and needed info about how to meet the legal…read morerequirements to transfer his body back to Maryland. Sam Smith was very forthcoming with the info I needed, including how to avoid unnecessary costs, even though he knew we would not be using his firms services. Thank you for the helpful free advice -- on a Saturday, no less.

From the owner: Only the finest services for your family…read more Wetzel Funeral Home has been proud to serve many families in the Hanover Community for more than 60 years. Our long standing reputation for caring and compassion brings families a sense of peace and comfort during their difficult time. We pay attention to every detail, providing families an assurance to know that their loved one is being honored in a very special way. The care we give to our families does not end at the time of the funeral. We will help each family with their individual wants and needs as long as necessary. All of the staff at Wetzel Funeral Home feel we are a part of your extended family, and so continually strive for excellence in care to be sure every family is offered the very best. We offer many different types of services to meet the needs of all of the different kinds of families we serve. Whether your family prefers a full traditional funeral, cremation, or special cultural or religious preferences for your service, we are always able to accommodate every family in all of their needs. When your family comes to a time of need, let us help you. We look forward to serving you. We are proud to have been voted the Best Funeral Home by the readers of the Evening Sun newspaper and are in gratitude for the trust and confidence that these families have placed in us.

Very accommodating, reasonably priced for a direct cremation. Thank you sincerely for helping our…read morefamily.

Excellent service for pre-arrangements. Very helpful with necessary paperwork at a time of stress.read more